Me and my wife arrived home from the sundream apartments in marmaris yesterday..anyone going there please beware.
we have stopped there for the past 3 years with no problems but there is a new manager and staff.
This year there was a little dog who kept on coming to the apartments doing no one any harm until 2 of the members of staff decied to throw th dog down a 10ft drop where the the filters are to clean the pool..one other holidaymaker went to get the dog which resulted in the dog breaking his leg,the staff members which were the waiters,thought this was very funny...the holidaymaker had to be restrained by the owner of the hotel from hitting the waiter..the incident was witnessed by us all at the hotel..
Then on the 2nd night one of the waiters was accused of raping a woman as she sat in reception one night..she wanted to phone the police but the hotel threatened her...My friend took her to the rep who didnt do a thing.
The whole hotel was filthy and my friend went in the pool and came out with poo all over her bikini,again reported it to the rep who said it was algae..it wasnt algae.
My wife was threatened by some waiters because we refusued to eat or drink there as they were charging 7 lira for 1 bottle of efes where everwhere else you could get 2 bottles for that..the waiters said to her to get out of the hotel until we repotrted to the owner and thomas cook rep as we couldnt afford to pay for anywhere else...the rep was useless.
Then on the 3rd to last night,six turkish lads turned up with machine guns at 6.30am looking for a member od staff.
These incidents werent the only ones..everybody who was staying there we spoke to felt intimated and scared off this place...
I have reported this in resort by filling in a complaint form and i have written a letter by recorded delivery to thomas cook..we have been going to marmaris for 10years and we will still go but not here...we are 42years old and 36year old so are not drunken teenagers..i will write a full review later.
the place was filthy...the new manager was terrible and threatened to headbutt me when i asked for my keys..and also done it to another man i spoke to
Have you contacted Thos Cook about this matter?
Sorry did not read it properly - you have done. Can you please keep us updated on this
yes no problem..keep you updated....it was a very scary experiance,like i said been to these apartments before when it was under the old management....i am just waiting for thomas cook to reply now
Have you checked to see if they are in Thomas Cooks brochure for next year ........hopefully others have complained and they will no longer use them
yes they are..they are in the sunset brochure...they should never be in it again...im just hoping everone i we spoke to at the sundream make a complaint
He may be able to give you the name and addresss of the Turkish Tourist Board to write to.
I know that you will want to persue this with your tour operator as well, but I would imagine the Turkish Tourist Board or whatever they have over there would want to know about this place. They rely heavily on the tourist industry for income and the last think they would want are headlines in Brit tabloids and Turkish papers saying things like 'people run wild with machine guns in turkish resort hotel apartments popular with Brits'.
Perhaps you put a review up on the review part of holiday truths, they aren't listed at present, but I am sure one of the Admin would add them for you.
I would imagine they will get shut down at some point, sounds like a disaster waiting to happen. I thought the Major of Marmaris was trying to clean the place up.
Good Luck with your complaint, it sounds really frightening.
Turkish Culture & Tourism Office
4th Floor
29-30 St. James's Street
London
SW1A 1HB
Telephone: 0207 8397778
Fax: 0207 925 1388
E-mail: info@gototurkey.co.uk
We do have a Sundream Apartments Marmaris listed here:-
thanks for that...i will write to the turkish tourist board..i will keep you updated
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