Hi - one piece of advice for you: don't accept a room which has a number prefixed by S. Supposed "suites" but in a ground floor location which feels like a basement. We went as a family of 5 and were told we would have 2 bedooms and a lounge. What we got was a corridor type room with 5 beds in a row, no privacy, and a terrace we were unable to see out of because of all the vegetation - needed the light on all the time. The corridor leading to thes rooms was damp and smelly, and the carpet actually squelched on occasion. I almost wept. I did compain and did get moved to far better rooms which were fine, but it really put me off.
Sunbed reserving was a problem, Germans on this occasion, although I know the British can be just as bad. Not much space between the beds at the waterfall pool. Some German guests (elderly) extremely rude.
Food was ok and the hotel was in a good location, but it was only an average 4 star, and I wouldn't rate is as highly as many other hotels in PDLA.