However I have just booked a cruise this week and was informed that there is now a charge of £10 p.p. if they match the online price. As a solo traveller I decided to pay but not sure what I would do if doing a group booking. I can see this as another nail in the coffin for local agents 
One change that does seem to apply is they will not take a booking over the phone for an internet holiday.
I don't think £10 is a huge amount for a person to sit and do the paperwork. If you don't want to pay it, go back home and book online.
kazza36 wrote:well thats weird because i booked my holiday with them online and when i phoned them they were more expensive so said to me to book online price..also rang up the other day to pay the final bill.and they wouldnt take my brothers credit card it has to be a person travelling thats a new thing apparently thats come in,...as of last year we paid on my bros card..
Feebee wrote:
Is your brother not travelling ? In which case I think they are right not to accept his credit card, how do they know you aren't making a ***** transaction.
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- Fiona
andy66 wrote:Feebee wrote:
Is your brother not travelling ? In which case I think they are right not to accept his credit card, how do they know you aren't making a ***** transaction.
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- Fiona
I've booked and paid for flights for my sister to fly over from Spain using my card , if Thomson don't allow that now then i will have to book with someone else, it might just be that the cardholder has to be registered and make the booking
One point about using the shop (having first found it on the net) the young lady I deal with actually took time to see if she could get it any cheaper.
. My experience with Thomascook is the other way round, they actually check to see if i'm actually telling the truth about the online price.
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