Please do not book with either of these companies. I have had recent dealings with them and found their admin dept to be an absolute joke! Unhelpfull at best when I eventually managed to get someone to answer a phone in London. I had to deal with various different people on the phone, none of whom were particularly helpful and all of whom were arrogant. Apparently after they have your money they don't want to know!
The biggest problem I've had with this company is that since using my VISA CARD to pay for the holiday over the phone and stupidly giving my 3 digit security number, my card has been used fraudulently to obtain goods to the value of £4,000. I did not use my card after paying for the holiday and now regret giving my card details to these people. In hindsight I thought they were a bit dodgy and now I'm convinced of it. Please do not use 2cantravel or Medinland.
I booked accommodation only through Medinland VIA Teletext Holidays and had no problems.that may have been because I used a third party though.
The biggest problem I've had with this company is that since using my VISA CARD to pay for the holiday over the phone and stupidly giving my 3 digit security number, my card has been used ***** to obtain goods to the value of £4,000. I did not use my card after paying for the holiday and now regret giving my card details to these people.
You can't really go around blaming this company until you have proof of where and when your card was used. What information has your card company given you?
Clearly an entire companies performance cannot be judged by one customers bad experience.
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