I feel the same as you do about this. If you get good service then a thank you
certainly goes a long way.

I also emailed the airline, flyglobespan, to thank them for the excellent service I
had from them on my return journey to Cyprus. As I use a wheelchair it is not
exactly straightforward and they were wonderful

Helenxx

....... perhaps it's the sort of society that we are living in nowadays that makes people so quick to moan about something, without considering doing the opposite.....in this day and age it's so quick to dash off a quick e-mail, there's no excuse really....it's nice to think that you could brighten up someone's day with a bit of praise; I can remember once ringing up our council to complement them about something - the woman sounded quite shocked....as if it wasn't an everyday occurrence....