Holiday Complaints

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I'm not at all supprised, caravan parks regulary change hands, im not sure which this was but suspect it may have been on the site of the old warners holiday camp, if so this site changed hands many times before we left kent [11 yrs] their site at Hearts farm Leysdown is also fairly flat,

unfortunatly its not unusual to sell holiday property complete with the booking list,

have you actualy contacted the new owners/administrators

wiz
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I have not contacted the new owners yet as I did not get in till after 6 and the letter was here. I only have a mobile number for the new owners, no address or anything. Give you a lot of confidence in handing over the rest of the money, though I should imagine they will be getting in touch.

I am going to try and deal with Park holidays, have just read the terms and conditions of the booking and it says:

6. Cancellation or changes by us
In exceptional circumstances, we may have
to cancel or change some aspects of your
booking. If we do so, we will tell you as
soon as possible prior to your holiday date
and you may choose to either:
a) Accept the changes offered by us
b) Receive a full refund
c) Accept an alternative holiday with us
at the same price.
We do not pay compensation in
circumstances where we have to cancel
your booking including those arising from
Force Majeure. Force Majeure means
circumstances beyond our control including
(but not limited to) industrial disputes,
natural disasters, fire, technical problems,
bad weather and acts of government.

I canot see how Force Majeure includes selling the site onto someone else, I am going to tell them I do not accept the changes offered by them and want an alternative holiday with them 'Park holidays' at the same price
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you could always put the mobile number in your search engine [yahh/google etc] and see if it throws anything up

wiz
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