lowcost and OTB are well known names and have each got l-o-n-g threads on this site which you should read - carefully! Your money would be safe but sometimes arrangements have not been what people hoped for (and the same can be said for about every other operator to some degree).
you could also try.. A1 travel [they have also had their share of problems] Hayes Travel [not one of their partner companies] or Fleetway travel [whom i have often used] all offer flight and hotel [so not currently meeting tour package regulations] transfers/hold baggage etc extra,
If I was going to book with onthebeach, I would ring them up and make a telephone booking so that you can go through everything with them.
Their web-site is notrorius for glitches and it often doesn't use live flight prices. So you make a website booking in good faith at one price, and then they ring back and tell you the holiday costs more due to the flights being more expensive than they stated.
For some reason this doesn't seem to happen with phone bookings, maybe the call centre staff can get at better and more accurate data ?
Whatever website you use for whatever company, if you press the 'submitt button' once you have put in your credit/debit card details and the booking seems to have failed. Don't click submitt again.
We have had many complaints on the Complaints part of the forum where people have paid for the same holdiay twice within a matter of seconds, thinking the booking hasn't gone through the first time and then have had to fight to get their money refunded.
Doe
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
On-line travel firm being investigated
Posted by Fiona in Tour Operators and Travel Agents
-
Travel firm sued by couple who ate 'poisoned' fish
Posted by Glynis HT Admin in Tour Operators and Travel Agents
- Travel firm launches probe after two Britons die in heatwave
-
National survey names travel firm with most satisfied customers
Posted by Glynis HT Admin in Tour Operators and Travel Agents
-
DO NOT BOOK WITH TRAVEL REPUBLIC
Posted by Wizard in Holiday Complaints