jimd-f wrote:
still, my further concern about this is that someone has posted a review on here, did not stick about to join us, and does not respond to e-mails so i start to wonder about their review.
is it truthful and accurate?
Fiona seems to think that maybe the writer used a false e-mail address to avoid spam. i thought all reviews were checked before being published.
do we not check where they came from?
do the checks we have in place now differ from the "old" HT?
we have always been proud of the fact the reviews on here were from genuine holidaymakers and we did not suffer from the false reviews that mar TA.
I can only answer on the review side for how things used to be regarding checking the reviews. We would check ip to ensure it wasn't from the country where the review was posted from, the content of the review, to avoid any liable issues & for spelling errors. We didn't, however, check email addresses. Apart from the time delay in having to await a response, the question of email addresses was never a concern to my knowledge.
We also had many people who left a review but didn't join the forums. Some people prefer to write a review of their accommodation but don't want to join discussion forums.