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18 years 1 month ago
The Sofitel was an expensive hotel but we made an informed decision to go there as this was a birthday celebration and we wanted a touch of luxury!
The room was spacious and nicely decorated as I expected from the internet pictures. The initial room we were put in had an unpleasant view over the hotel roof and when I asked if we could be moved the staff were helpful and said they had no rooms for our first night but we could be moved in the morning. We were duly moved to an identical room with a pleasanter view over the hotel garden. As in most hotels, the mini bar was extortionate which in a way is fair enough BUT I was a bit annoyed about the inviting looking snacks which are next to the TV. The reason for my annoyance is that it is not made clear that these are not complimentary - luckily we realised this but given it is a four star, expensive hotel we could easily have enjoyed them, thinking they were complimentary..so beware of this. The hotel bar and reception areas are both pleasant. My main disappointment was the small, basic pool and the 'hammam' (sauna). These were both not to the standard you would expect in an expensive hotel and given that I was specifically looking for a hotel with these features, this was disappointing. The pool was supposedly heated, it certainly wasn't when I was in it and the sauna was the tiniest I have ever been in.
To sum up, for its central location, helpful staff and quality of room I would recommend this hotel - if you are going luxury, not budget. I would stay there again if I had lots to spend, but if not, would try a cheaper hotel next time.
The room was spacious and nicely decorated as I expected from the internet pictures. The initial room we were put in had an unpleasant view over the hotel roof and when I asked if we could be moved the staff were helpful and said they had no rooms for our first night but we could be moved in the morning. We were duly moved to an identical room with a pleasanter view over the hotel garden. As in most hotels, the mini bar was extortionate which in a way is fair enough BUT I was a bit annoyed about the inviting looking snacks which are next to the TV. The reason for my annoyance is that it is not made clear that these are not complimentary - luckily we realised this but given it is a four star, expensive hotel we could easily have enjoyed them, thinking they were complimentary..so beware of this. The hotel bar and reception areas are both pleasant. My main disappointment was the small, basic pool and the 'hammam' (sauna). These were both not to the standard you would expect in an expensive hotel and given that I was specifically looking for a hotel with these features, this was disappointing. The pool was supposedly heated, it certainly wasn't when I was in it and the sauna was the tiniest I have ever been in.
To sum up, for its central location, helpful staff and quality of room I would recommend this hotel - if you are going luxury, not budget. I would stay there again if I had lots to spend, but if not, would try a cheaper hotel next time.
Travel operator: Ryanair
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