21 Reviews
Traveller Rating
-
Excellent12
-
Very Good8
-
Good1
-
Average0
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
18 years 4 months ago
The hotel was really nice . Lovely rooms and great food. The Asian restaurant was by far the most superior.
Travel operator: Thomson
Recommended
18 years 4 months ago
This was a very good hotel, the rooms were very spacious and clean.
The beds were the most comfortable we had ever slept in. The staff were extremely friendly and helpful.
The day time entertainment was really good with lots of activities to take part in. The evening entertainment was quite good but did not last for very long.
The restaurants in the hotel were very clean with good service. the food was good, but sometimes not very hot, which was our only complaint.
The animation team were extremely friendly and tried to get everyone involved. The only downside was that there was not much for our 14 year old son to do and there was hardly anyone else of his age around. He was allowed to join in the adult sports and the hotel animation team were really good with him.
Overall we had a great holiday and everyone was very friendly.
There were lots of British in the hotel and everyone was friendly and had a great time.
We would definitely consider returning to this hotel another year.
Its definitely worth a visit!
The beds were the most comfortable we had ever slept in. The staff were extremely friendly and helpful.
The day time entertainment was really good with lots of activities to take part in. The evening entertainment was quite good but did not last for very long.
The restaurants in the hotel were very clean with good service. the food was good, but sometimes not very hot, which was our only complaint.
The animation team were extremely friendly and tried to get everyone involved. The only downside was that there was not much for our 14 year old son to do and there was hardly anyone else of his age around. He was allowed to join in the adult sports and the hotel animation team were really good with him.
Overall we had a great holiday and everyone was very friendly.
There were lots of British in the hotel and everyone was friendly and had a great time.
We would definitely consider returning to this hotel another year.
Its definitely worth a visit!
Travel operator: Portland direct
Recommended
18 years 4 months ago
We stayed at Club Hotel Riu Bolero, Golden Sands, Bulgaria. We found the hotel to be excellent, clean, staff very friendly and hard working, they couldn't do enough for you. There was always a good choice of food available to suit everybody. We enjoyed the main buffet and Argentinian resturants best. The daytime activities were very good and the team encouraged all to take part but left you alone if you did not want to participate. The evening entertainment was not very good but the team did try hard. They had the same group on two different occasions and they were very good but they put them in the corner. Yes I would visit this hotel again.
Travel operator: Portland
Recommended
18 years 5 months ago
Hotel Riu Bolero rooms very spacious and clean. Maid service very good. Food excellent variety to choose from. Close to beach and plenty of shopping stalls, bars, but not to roudy. Entertainment enjoyable but basic.
Travel operator: portland
Recommended
18 years 5 months ago
This hotel has only been built 1 year ago and it certainly has got things right.
The food is excellent, the all inclusive facilities are exceptional, no problems, no restrictions and good service by the staff.
The rooms are spacious and very clean. You don't need to take towels as these are provided daily for sunbathing (small deposit and refunded at end of holiday). Two large outdoor pools and one indoor. Would certainly go again
The food is excellent, the all inclusive facilities are exceptional, no problems, no restrictions and good service by the staff.
The rooms are spacious and very clean. You don't need to take towels as these are provided daily for sunbathing (small deposit and refunded at end of holiday). Two large outdoor pools and one indoor. Would certainly go again
Travel operator: Thomson
Recommended
19 years 2 months ago
This was a newly built hotel that opened this year, it was an all inclusive holiday and the food was of an excellent standard, with plenty of choice.
The hotel was kept spotless through out our stay, and the rooms were large with plenty of space. The entertainment in the hotel was only on for 1 hour for adults but, with drinks all inclusive their was always someone entertaining the guests.
This hotel was one of the nicest on the Golden sands resort and we would book this again on a future visit.
The hotel was kept spotless through out our stay, and the rooms were large with plenty of space. The entertainment in the hotel was only on for 1 hour for adults but, with drinks all inclusive their was always someone entertaining the guests.
This hotel was one of the nicest on the Golden sands resort and we would book this again on a future visit.
Travel operator: Portland Direct
Recommended
19 years 2 months ago
We booked our holiday just 3 weeks before travelling on the Thompson website and got a great late deal price for an all inclusive holiday. The flights were good times from Gatwick and it was only 30 minutes transfer time from Varna airport. We were welcomed at the hotel with champagne and after checking in at reception we went to eat while the porters took the luggage to the rooms.
The Hotel was built this year and is excellent, the rooms are large, very comfortable and beautifully decorated. The Hotel is built as 3 separate buildings and there were over 70 steps from the reception to our room (until we found a shortcut, through another building and up their lift to cut off some of the steps!!).
The food was excellent too. There was a huge variety every day, all very well cooked and presented. Continental and English Breakfast was served every day with a large selection of freshly baked rolls and bread. Dinner included soups, a huge salad bar, roasted and grilled meats, a range of vegetables and potatoes, including chips, pizzas, pastas, fish, vegetarian dishes, many desserts and cheese a biscuits every day.
All the staff were pleasant and helpful. The entertainment team were excellent, always very friendly, happy and enthusiastic. There were lots of activities all day but never any pressure to join in. There were two outdoor pools and one indoor with a gym.
I would certainly go to this Hotel again but would request a room in the main building. I would also go earlier in the year as the weather was not very good, 2 days of sun, 2 of rain and the rest cloudy, but then again it was the end of September!
The Hotel was built this year and is excellent, the rooms are large, very comfortable and beautifully decorated. The Hotel is built as 3 separate buildings and there were over 70 steps from the reception to our room (until we found a shortcut, through another building and up their lift to cut off some of the steps!!).
The food was excellent too. There was a huge variety every day, all very well cooked and presented. Continental and English Breakfast was served every day with a large selection of freshly baked rolls and bread. Dinner included soups, a huge salad bar, roasted and grilled meats, a range of vegetables and potatoes, including chips, pizzas, pastas, fish, vegetarian dishes, many desserts and cheese a biscuits every day.
All the staff were pleasant and helpful. The entertainment team were excellent, always very friendly, happy and enthusiastic. There were lots of activities all day but never any pressure to join in. There were two outdoor pools and one indoor with a gym.
I would certainly go to this Hotel again but would request a room in the main building. I would also go earlier in the year as the weather was not very good, 2 days of sun, 2 of rain and the rest cloudy, but then again it was the end of September!
Travel operator: Thompson
Recommended
19 years 2 months ago
We stayed in Riu Bolero and had a wonderful holiday, the hotel was spotlessly clean although I will say the floors in reception are very slippery and can be dangerous especially when wet.
The food and drinks were excellent and the staff and animation team especially Krissy & Nikolau could not do enough for you.
Unfortunately the weather was not good but the indoor pool was wonderful on these bad days.
The entertainment although only for one hour in the evening was of a very high standard compared to other hotels I have visited.
We were all inclusive and I would like to say that the food was excellent with wonderful choice for everyone.
I would certainly return to this hotel again but probably earlier than September.
The food and drinks were excellent and the staff and animation team especially Krissy & Nikolau could not do enough for you.
Unfortunately the weather was not good but the indoor pool was wonderful on these bad days.
The entertainment although only for one hour in the evening was of a very high standard compared to other hotels I have visited.
We were all inclusive and I would like to say that the food was excellent with wonderful choice for everyone.
I would certainly return to this hotel again but probably earlier than September.
Travel operator: Thompsons
Recommended
19 years 2 months ago
This is a new hotel, we went all inclusive we found it excellent.
The only down side was the amount of steps to get to some of the rooms, but there were lifts in certain areas. We were lucky to be near the pool area as we requested.
The food was excellent the best we've had, a great choice.
The cleanliness was excellent, 2 outdoor pools and one inside all beautiful.
Two other themed restaurants to choose from in the hotel you have to book in advance, but never had a problem as we went end of September it was quiet but still busy.
Staff were excellent, the head chef wondered through the 3 main restaurants all the time making sure everything was fine.
Room was spacious and nice, TV only had one news channel in English which was a shame.
All in all a great holiday but could have done with a bit more sun shine
Would go back again.
The only down side was the amount of steps to get to some of the rooms, but there were lifts in certain areas. We were lucky to be near the pool area as we requested.
The food was excellent the best we've had, a great choice.
The cleanliness was excellent, 2 outdoor pools and one inside all beautiful.
Two other themed restaurants to choose from in the hotel you have to book in advance, but never had a problem as we went end of September it was quiet but still busy.
Staff were excellent, the head chef wondered through the 3 main restaurants all the time making sure everything was fine.
Room was spacious and nice, TV only had one news channel in English which was a shame.
All in all a great holiday but could have done with a bit more sun shine
Would go back again.
Travel operator: Thompson
Recommended
19 years 2 months ago
A big well done to all concerned at this hotel. The food was good and varied in week we stayed (special mention to the lamb in the Argentinian? themed restaurant.
We were more than a little concerned about this trip, as up until a couple of weeks before, the Hotel still seemed not to be open. But having got there we had a great break despite the weather.
The pool area and fitness centre were very clean and along with the main restaurant, the best finished of the public rooms. I only mention this because as a rule the workmanship within the hotel was awful. It was only little things, but there were so many of them. Basically wherever you looked you could find potential problems.
Now this really is a pity, because it was not caused by skimping on materials, only standards of workmanship. Still you only had to mention a problem to reception and it was fixed within 24hrs.
The Hotel is within 100 yards of what looked like a nice beach (it was too cold to test it out) with plenty of bars, restaurants and shops along the beachfront. I'm sure there is more to the resort than this, but without my thermals further exploration was not an option.
Lastly the staff. What a credit they are to Riu. Entertainment staff seemed to on the go non-stop, as were the bar staff (cold weather, free drinks, you work it out). Restaurant staff too were attentative and very helpful.
Finally the acid test, will we go back - of course we will. Next time in July or August, and I'll take a spirit-level with me.
We were more than a little concerned about this trip, as up until a couple of weeks before, the Hotel still seemed not to be open. But having got there we had a great break despite the weather.
The pool area and fitness centre were very clean and along with the main restaurant, the best finished of the public rooms. I only mention this because as a rule the workmanship within the hotel was awful. It was only little things, but there were so many of them. Basically wherever you looked you could find potential problems.
Now this really is a pity, because it was not caused by skimping on materials, only standards of workmanship. Still you only had to mention a problem to reception and it was fixed within 24hrs.
The Hotel is within 100 yards of what looked like a nice beach (it was too cold to test it out) with plenty of bars, restaurants and shops along the beachfront. I'm sure there is more to the resort than this, but without my thermals further exploration was not an option.
Lastly the staff. What a credit they are to Riu. Entertainment staff seemed to on the go non-stop, as were the bar staff (cold weather, free drinks, you work it out). Restaurant staff too were attentative and very helpful.
Finally the acid test, will we go back - of course we will. Next time in July or August, and I'll take a spirit-level with me.
Travel operator: Thompson
Recommended
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Location
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the link below:
Map
