20 Reviews
Traveller Rating
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Excellent3
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Very Good11
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Good4
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 3 months ago
We were half board. Ok the meals on offer was not what I would have asked for but we had toast and egg for beakfast which is ok by me. Dinner was a let down but at
Travel operator: balkin
Recommended
19 years 3 months ago
Stopped at the Fenix after reading many many reviews !! So here goes.
Good quite location away from the center ( allthough lots around can be a trek into the busy street areas ). Food was a complete waste of time, we eat out after giving it 3 tries. ( food is so cheap though !
Hotel is spotless and clean and a maid cleaned every day ( even if you didnt seem to want her to ! ), Some staff freindly others not so but overall ok.
Great internet and games room for if the weather was poor and a pool table. pool bar good aswell. No entertainment at all. The rooms allways seemed damp , maybe because it had just had a refit.
Fridge in our room as well as a 20" tv ! Bathroom small and the sink in the shower area for some reason which meant getting damp feet all the time when trying to use the mirror !
All in all not a bad hotel just let down by very poor food and lack of entertainment. If you go the best and freindlist bar by far is HC andersons, try thr fillet steak its awsome !
Good quite location away from the center ( allthough lots around can be a trek into the busy street areas ). Food was a complete waste of time, we eat out after giving it 3 tries. ( food is so cheap though !
Hotel is spotless and clean and a maid cleaned every day ( even if you didnt seem to want her to ! ), Some staff freindly others not so but overall ok.
Great internet and games room for if the weather was poor and a pool table. pool bar good aswell. No entertainment at all. The rooms allways seemed damp , maybe because it had just had a refit.
Fridge in our room as well as a 20" tv ! Bathroom small and the sink in the shower area for some reason which meant getting damp feet all the time when trying to use the mirror !
All in all not a bad hotel just let down by very poor food and lack of entertainment. If you go the best and freindlist bar by far is HC andersons, try thr fillet steak its awsome !
Travel operator: Balkan
Recommended
19 years 3 months ago
The hotel was clean but the rooms were damp. The maid cleaned the room everyday and towels were changed daily. As well as the rooms having air conditioning they also had heating if the weather was cold. This was a bonus as the weather was 50/50 when we went.
The food was not very good but that was not a problem as it is so cheap to eat out. Andersons do the best fillet steak!
The hotel location was good as it was away from the resort centre noise.
The staff were ok. Some were friendlier than others.
There was no entertainment at this hotel.
The hotel staff were mostly friendly.
The food was not very good but that was not a problem as it is so cheap to eat out. Andersons do the best fillet steak!
The hotel location was good as it was away from the resort centre noise.
The staff were ok. Some were friendlier than others.
There was no entertainment at this hotel.
The hotel staff were mostly friendly.
Travel operator: Balkan Holidays
19 years 4 months ago
Just returned from a two week holiday at the Fenix, Sunny Beach.
The hotel has a good location, just across the road from the beach. Rooms at the front can be very noisy at night due to loud music played at the bars. Rooms at the back, facing the pool much quiter. Hotel has been refurbished/modernised recently. Rooms large and clean with twin beds and a sofa cum bed for a child if required. Beds done up daily and also fresh towels provided by friendly cleaning staff. Safety box in wardrobe, however a charge of
The hotel has a good location, just across the road from the beach. Rooms at the front can be very noisy at night due to loud music played at the bars. Rooms at the back, facing the pool much quiter. Hotel has been refurbished/modernised recently. Rooms large and clean with twin beds and a sofa cum bed for a child if required. Beds done up daily and also fresh towels provided by friendly cleaning staff. Safety box in wardrobe, however a charge of
Travel operator: Balkan Holidays
19 years 5 months ago
New hotel, you could smell the newness in the room.
Very clean and tidy, large rooms, unfortunatley ours did not get any sun, so no sunbathing on balcony.
Not keen on breakfast in hotel, so ate out everyday.
Location - 1 minute to beach, 15 minute stroll to centre of resort.
Didn't see much of the staff.
No entertainment that we noticed.
Nice large swimming pool with plenty of sun loungers, but you have to pay.
Looked like they were still putting the finishing touches to the hotel, would go back there but would request a sea view.
As we booked allocation on arrival we were very happy with the hotel.
Very clean and tidy, large rooms, unfortunatley ours did not get any sun, so no sunbathing on balcony.
Not keen on breakfast in hotel, so ate out everyday.
Location - 1 minute to beach, 15 minute stroll to centre of resort.
Didn't see much of the staff.
No entertainment that we noticed.
Nice large swimming pool with plenty of sun loungers, but you have to pay.
Looked like they were still putting the finishing touches to the hotel, would go back there but would request a sea view.
As we booked allocation on arrival we were very happy with the hotel.
Travel operator: Balkan
Recommended
19 years 5 months ago
The Fenix hotel is a great base for a holiday.
The rooms are clean and spacious, hotel staff friendly and efficient.
Too many people complain about the food, there is nothing wrong with it, this is a poor country and the spread they put on is fine, very edible and something for all tastes.
The Fenix is located in a quieter part of the resort with excellent facilities, only a couple of minutes walk to the beach, which is lovely and has crystal clear water.
There is no entertainment at the hotel but that is not a problem, the Fenix is surrounded by restaurants and bars that do.
The rooms are clean and spacious, hotel staff friendly and efficient.
Too many people complain about the food, there is nothing wrong with it, this is a poor country and the spread they put on is fine, very edible and something for all tastes.
The Fenix is located in a quieter part of the resort with excellent facilities, only a couple of minutes walk to the beach, which is lovely and has crystal clear water.
There is no entertainment at the hotel but that is not a problem, the Fenix is surrounded by restaurants and bars that do.
Travel operator: Balkan
Recommended
19 years 5 months ago
The hotel had just opened 2 weeks before we arrived so it was spotless.The hotel staff kept the hotel and rooms spotless during our whole stay.
Breakfast is not british goods but is the same all
over the resort so on that basis brakfast was fine.
The hotel staff were very helpful and friendly
some kind of evening entertainment would be an added bonus.
We have booked to go back next year.
Breakfast is not british goods but is the same all
over the resort so on that basis brakfast was fine.
The hotel staff were very helpful and friendly
some kind of evening entertainment would be an added bonus.
We have booked to go back next year.
Travel operator: Bulkan Holidays
Recommended
19 years 5 months ago
We booked allocated on arrival for a 3*BB, what we got was 4*BB! We were really happy with what we got for what we paid! Food was good, but not much variety in "cooked" breakfast. The real thing that let it down was that the tables were always full of dishes that you usually had to move yourself.
The Hotel was so clean and tidy best ive ever stayed in! The location was excellent just on the edge out of the way but still right next to everything!
Most of the staff were very pleasent and helpful and the use of the internet cafe was great for keeping in contact at home!
TV in room with sky was great, phone, fridge and safe in room as well. Apart from the food this hotel was great!
The Hotel was so clean and tidy best ive ever stayed in! The location was excellent just on the edge out of the way but still right next to everything!
Most of the staff were very pleasent and helpful and the use of the internet cafe was great for keeping in contact at home!
TV in room with sky was great, phone, fridge and safe in room as well. Apart from the food this hotel was great!
Travel operator: Balkan
Recommended
19 years 5 months ago
We booked a 3 star hotel AOA, and were pleased when we got put in the Fenix.
The hotel was clean, staff were nice, and we had a balcony in our room, and a tv with loads of channels. The minibar was reasonable as well.
The breakfast food was a bit random, and sometimes there wasn't enough food out. Also, our room faced a pub, which was noisy. But, apart from those two things, I liked staying there. You could probably ask for a room away from the pub.
I don't know if the hotel had any entertainment in the evening because we went out. But its not like Sunny Beach is short of nightlife.
Also Happy Bar and Grill is highly recommended.
The hotel was clean, staff were nice, and we had a balcony in our room, and a tv with loads of channels. The minibar was reasonable as well.
The breakfast food was a bit random, and sometimes there wasn't enough food out. Also, our room faced a pub, which was noisy. But, apart from those two things, I liked staying there. You could probably ask for a room away from the pub.
I don't know if the hotel had any entertainment in the evening because we went out. But its not like Sunny Beach is short of nightlife.
Also Happy Bar and Grill is highly recommended.
Travel operator: Balkan Holidays
Recommended
21 years 5 months ago
Our trip to Fenix was before the re-building and makeover they
Travel operator: Star Tour
Recommended
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