We stayed in The Majestic for 3 days out of our weeks stay. We had booked with Budget Travel for a half board hotel room, we were given a self catering apartment that was half finished.

The whole block was in the process of buing built. No working lifts, certainly not commissioned lifts. Sharing stairwells with builders who Im sure admired the parade of ladies and young girls in thier bikinis. Electric cabling and wiring exposed, no air conditioning, no phone working in room, no tv, fridge kapput, no hairdryer, iron, skirting board, no doors on presses.

Room being fitted out while there. Eventually Budget moved us to another Hotel. Staff are very bad, shrug their shoulders, say "ring your rep" or "come back tomorrow at 9". Wouldn't go there again if it was free.

The Majestic will be a great location in a few years time when it is finished and the staff get used to dealing with people and gain a customer focus.

Food was ok if you like chips with your chips.

Myself and my family enjoyed our stay at the Majestic.
The hotel was very clean the cleaners work very hard.

The food was very nice a four course. Soup, salad and main meal of your choice and desert.

The hotel is two minutes from strip and a nice twenty minute walk from main centre

The reception staffs are not always's helpful and can be glum at times. The animation team around pool are friendly and have a chats with you, which is nice.

We enjoyed the entertainment but it got repeated three times while we were there. Some shows they ask you to pay for. I don't think that is right
Would only go back with my family to this hotel because of pools and pool area I think it is the best in sunny beach.

The workmanship in hotel is shabby, so I will read all reviews and see if any repairs are getting done.

Arrived late at night,to be really impressed by this grand hotel, which at first appearence seemed very impressive until we where allocated our room in block 2, which can only be described as a building site.

Struggled through a corridor strewn with building debris and materials, wires hanging from ceilings, to get access to the lifts, sent to the ninth floor as this was the only one finished.

Got to the room where when opened the door handle fell off, the porter shrugged his shoulders, handed me the handle and promptly walked away.

Nothing in the room worked, lights, telephone, television and most importantly the air conditioning.

It got worse, next morning awoke at 8.30 by the builders finishing off the remaining rooms on the 9th floor, had to struggle past the army of builders and cleaners who hogged the lifts and stairwells( which were still being painted at the time).

Average waiting time for lifts ran at about 20 minutes and a lottery to see what floor you got off at.
Headed straight for reception and the rep, have never in 25 years of holidays encounterd such rude, unprofessional reception staff, to be told by the customer relations manger" if you don't like it, go elsewhere".

The options offered to us by our travel company where not suitable for our family and decided to weather it out and stay at the Majestic.

The daily struggle for lifts and getting past builders and furniture did not improve, got worse if anything.
Shame on Budget Travel who sent us there, and whom were wholly aware of the situation at the hotel, as they had been accomodating people at alternative accomodation for a number of weeks previously.

However I will say, that this will be a beautiful hotel when finished and if they ever get all the facilities up and running. The entertainment whilst they try hard, is pathetic (do not expect Spanish standards here).

The location on the beach if great with a beautiful
pool area with the best sunbeds I have ever encountered, if you managed to get one.

All in all, this could be a good hotel if firstly if was finished and secondly if they could beat some customer service ethics into the staff.

On arrival at the Majestic, it looked very impressive, a very grand looking hotel and when we walked in we were all very impressed with it. There were people cleaning the floors and stairs even at 3am!

I found the Reception staff very abrupt, but this could be due to the lack of English, they did not direct us to a particular set of lifts, just showed us our room number on the card. No explanation of what the other cards were for, but these were self-explanatory in the end.

We were very impressed with our room, we were on the 5th floor, the room was large, with a TV and a small fridge. The bathrooms were exceptionally clean, and with the exception of one day, were cleaned and all linen was changed. You cannot get a cleaner hotel than the Majestic!!

The food was OK-ish. If you like chip butties then your'e fine! Also, if your'e not too fussy and don't have to know exactly what something is, then you may enjoy the food. We were offered a meal on arrival as our flight had been delayed, which we were very grateful of, until we saw what it was! It was basically left-overs from that evening's dinner, not alot of choice, and warm salad isn't really a favourite!

One couple had a problem with accessing their room, (at 3am this is not good!), finally after trekking down to Reception to have their key re-programmed for the 5th time, the Manager came upstairs to show them how to do it, unfortunately their room was still being occupied, the couple in question had booked for 2 weeks and this was the second time Reception had tried to book their room out!

The hotels location was great, straight on the beach, not far from the centre, but just far enough. If you don't like the food in the hotel, there are fresh fruit stalls and pizza and jacket potato stands just outside the hotel, and you can take it back to your sunbed with you.

We found the pool area to be lovely, the water was a little cold, but OK once you got in and got swimming! We had no problems getting sunbeds, but we did put them down very early. The sunbeds were comfortable, as halfway through the holiday we were given cushions for them, which was a really nice touch. The "Animation" Crew were OK, they tried to get everyone involved, adults and children. Although, after 3 days of rain, we found that there wasn't much to do at the hotel, the gym and sauna etc weren't finished so it was a case of just sitting in the bar really and watching the World Cup!

I wouldn't rush back to Bulgaria in general, but I thought the Majestic was a very nice hotel (or will be once it is completed), they just need to look at their menus a little and learn some customer service skills!

Cleanliness spot on.

Food displayed fantastic very bland chicken, beef, pork was processed meat.

Location was a bit of a walk, if you left anything in your room it was a hike back.

We were on the 7 floor with a poolside view beautiful.

Very big hotel, 1 comment I would like too make is put the English separate from the foreigners.

We have been to sunny beach three times we had the Aqumarine Hotel the first time brilliant, the second time we had the fiesta beach, briliant! When we wanted to book one of these 2 hotels they where fully booked, when we stayed at the fiesta beach the majestic hotel was being built so we decided to book the majestic.

When we arrived the majestic it was ok, but then it all went down hill, the staff rubish, food poor wouldn't feed it to the dog, the lifts were a health hazard, we were told to leave our room's at 12 the last day, we wanted to pay for room until we left the staff said no.

This was a joke as this hotel had about 400 rooms, we where told by staff if we wanted to have a shower before going to airport we wolud have to go by the pool.

This hotel is of a very poor standard keep clear.

Our stay in the Majestic was fantasic, every morning the staff would walk aroung the pool asking if you would like to join in with morning games the same in the afternoon.

The staff were all great they did not push you to do any games and always made us laugh. The staff were very friendly and do anything to help.

The food was lovely and gave us the chance to try new and exotic foods. I cant fault this hotel at all the location was brilliant and views were amazing.

room was very spacious and clean along with the rest of the hotel I cant wait to revisit and I will most definatly stay in the Majestic.

We had never been to Bulgaria so a little unsure but the hotel made the holiday special and so much more determined to visit again.

Most definitly recommended.

Stayed at the Majestic for two weeks from the 26th May 2006.

Hotel has a few teething problems when we arrived due to us being first lot of arrivals for the season, the rooms are nice and we had a great sea view(extra charge).

The lifts in the hotel are very very unreliable, we where lucky as we where on the four floor so we didn't have a lot of stairs to climb, but I did feel sorry for people with babies in trollys and also older people that couldn't walk. There are twelve floor in the hotel so Isuggest if you have children or difficulties with walking that you make a reservation for a low floor.

We stayed half board and I found the food to be Ok, there was always something to eat as the variety at breakfast and evening meal is vast. Staff could improve on their customer service skills but I dont think they are anywhere near our standards.

Pool attendants where taking Levs from people in other hotels for the sunbeds which I found to be disgusting as people in the Majestic where left with no beds.

A week would have been enough.

Just returned home after spending two weeks at the majestic hotel in sunny beach.We had a great time although the hotel let us down.Tennis court,five a side football, gym, sauna, pool table, all these things were unavailable when we arrived although the pool table was ready just as we were leaving.

Apart from that the pool area was great, as was the weather. Can't understand people not liking the food, there was loads of choice, most of it very nice.

Bulgarian food was delicious especially Kavarma, a pork or chicken stew. We found the western style food not up to British standards but how many of us can cook bulgarian food well?

Kids club was great,kept mine happy for hours. I would certainly return to the majestic when all the facilities are available. When finished it will be great. One word of warning, the lifts are deathtraps!

The hotel was very grand, location was good, the hotel was very clean. Pity the reception staff didnt speak better English.

The food was not good. Breakfast was ok dinner was terrible. Chicken was uncooked no greens you couldnt make a meal if you like chips with everything you will love it.

The entertainment it just didnt happen a few dancers not good that was it.

If we went again it would be self catering