43 Reviews
Traveller Rating
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Excellent4
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Very Good17
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Good15
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Average5
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Whatever you do Please do not change money in the street. My boyfried did it and so did a few other people we talked to and they were given dodgy notes. Stick to the Crown kiosks. The men doing it work in pairs and are really pushy. Whatever happens do not let them talk you into doing this. They stand outside the hotel and nobody including the police seem to have any power to stop them.
It was only this and the fact that they have grizzly bears being dragged around in the street outside the hotel to beg that put a damper on the hotel and the resort.
Wonderful beaches.
Travel operator: first choice
Travel operator: First Choice
The staff were very friendly and worked constantly to keep everywhere very clean.
The rooms were lovely and certainly 4* standard.
We found the location perfect, within easy reach of the busy central area but far enough away to avoid the noise, hustle and bustle. It was an easy walk to the lovely beach.............just as well considering all sunbeds around the pool were 'booked' with towels by about 6.30 a.m.
The food was fine. I heard people complain that it didn't taste English but we were in Bulgaria after all so just what did they expect? There was a good choice of dishes but you did have to queue for a few minutes during peak time. It is very cheap to eat out in Sunny Beach so we did that a couple of nights as eating in the same place does get monotonous after a while.
The evening entertainment is a bit restricted (just a duo singing in the lobby) but that is not a real problem as there are lots of bars and restaurants nearby with a variety of floor shows, discos, live music, giant TV screens and karaoke.
We would definitely stay in this hotel again.
Travel operator: Balkan
However the room was large and clean. the shower broke on the first evening and flooded the bathroom. Food was terrible, except the Bulgarian night which was fine.staff in restuarant unhelpful choosing to watch the TV that was on at all meal times dining area was smoking.
We had to lay our own breakfast table each morning while the waitresses looked on.They smoked in between clearing the tables!No entertainment.
Pool too small for the size of the hotel. Towels on beds before 7am. I observed 5 towels on beds that were not even used on two days in a row.People can be very selfish.Hotel should sort this problem out.Other hotels ensured that towels were removed after one hour.
Travel operator: First Choice
Plenty of choice for breakfast though I think the dining area could have been cleaner and the waiting staff didn't seem to know what they were doing!
Hotel in excellent location, 10 min walk from centre but plenty of bars and restaurants around it and not noisy at night.
Hotel staff were all helpful, maids working extremely hard to keep the hotel clean. Not much entertainment in hotel apart from two singers but this applies to whole resort!
Travel operator: first choice
Paid for bed and breakfast but everyone in hotel sneaked in for half board anyway as no-one was checking rooms! Food wasn't too bad; varied. Had the English basics - chips and tomato sauce! But also had new ideas, often pastas, much fish, peppers stuffed with rice. Great variety of salads also.
Would return to hotel as very cheap. Frankie's bar just outside hosted by the legend that is Tommy!
Entertainment in hotel limited to small bar but all staff very friendly and willing to assist with any problems.
Although the cleaners were very eager - often waiting outside your room as early as 7am for you to leave, but they do a good job.
Definitely booking to go again.
Travel operator: First Choice
All in all hotel is fantastic but no entertainment, only 10 yards from 5 bars though so this didn't matter. Pool area is very nice but a little small to cater for all the guests but the beach is only a 2 min walk to the biggest pool of all. On that note the sea is excellent, clean and full of water sports in seperate areas for safety.
Quality hotel in a quality location. VERY HIGHLY RECOMMENDED!!!!
Travel operator: First Choice
All in all hotel is fantastic but no entertainment, only 10 yards from 5 bars though so this didn't matter. Pool area is very nice but a little small to cater for all the guests but the beach is only a 2 min walk to the biggest pool of all. On that note the sea is excellent, clean and full of water sports in seperate areas for safety.
Quality hotel in a quality location. VERY HIGHLY RECOMMENDED!!!!
Travel operator: First Choice
The hotel itself is modern and nicely decorated.
Staff were pleasant and rooms were maintained everyday.
The shower was a bit dodgy and the drainage wasn't great, but we didn't let is put us off.
We were half board but really struggled with the food, but it was cheap to eat out.
There is a nice pool area but not near big enough for the size of the hotel and the lifts got stuck on the 6th floor a few times.
Overall this is a nice hotel in a good location and if we were returning we would use it again.
Travel operator: First choice
The food in the hotel was very basic, bed and breakfas
t is the way to go as there are so many places to eat around Sunny Beach a starter, main course and 2 drinks will cost you around
Travel operator: First Choice
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