We stayed in the 3* part of the hotel, the rooms were clean and cleaned very regularly. The facilities in the room i.e satalite tv and fridge excellent for this grade of accomodation.

The public toilets by the pool were tiled in fresh colours but could have been kept cleaner and the public toilet in reception was horrible and smelly, although everywhere else was kept clean. The meals were o.k to start with however we noticed that they would appear to make somthing from the leftover meals. i.e a meat cassarole would be mousaka the next day, also the after the first week we were getting all the same things again.

The hotel is quiet a way from one of the best beach's I have ever been on but in a quieter end of a very large and busy resort. No entertainment at hotel.

I think this hotel was good, i would go there agen. The 2* wernt very nice but the 3* was i would say much better. They were clean, and everything. The entertainment wasn't that good. But there was many other things to do for entertainment, the beach excellent i loved it!!

Stayed in the 3-star section so if you're in that part you'll be fine. I think Balkan holidays use the 2-star section.

Bedrooms was clean and everything worked (tv, mini-fridge, shower, toilet). We were on the 3rd floor with a pool view, which was pleasant. We only saw one creep-crawly in our room the whole week, and that flew in from outside! The only downside was no air con so the nights were a bit uncomfortable. Even when we went in early June the heat was stifling (I think we dropped on a really good week!).

It was only a 5-10 minute walk from the beach. It was on a Holidays From Hell programme, but honestly, I think they made it look worse than it actually is. They did concentrate on the basic 2-star section which did look a little worse-for-wear. There were some ugly concrete bits to the hotel but it really did not bother us. Yeah it wouldn't hurt to give it a lick of paint here and there, and there are better looking hotels in the resort, but really, it's not that bad.

The food was OK - not fantastic, but adequate for us, and more geared to Germans (lots of spicy sausage meat in the buffet breakfast, but they did do bacon and eggs as well!) but then my viewpoint is what can you expect when you're on foreign holiday at a 2/3 star hotel? Gourmet 4/5 star food? It depends what you are used to at home, and I doubt most people who stay at a 2/3 star hotel have gourmet dinners at home anyway!!! The procedure for dinner was different to anything I'd experience before in a hotel - there were 6 or 8 different main courses laid out, each with a number on, and you would decide what to have then find a table and the waiter would come over to take your order. Drinks cost extra.

I should also say that neither of us came down with any tummy bugs or sickness whilst there either.

The pool and surrounding area were nice, a real sun-trap. You have to pay for sunbeds/parasols though. There's a bar, shop, coffee bar (nice coffee!), pool bar (which sells snacks also, like chicken kebabs), currency exchange, a few pool tables and some old-fashioned arcade games in the hotel. Plus a hairdressers and a masseuse, neither of which we tried out.

The staff were generally very friendly, with enough basic English language skills to get by.

There is a mini-train to the centre of the resort (10-15 minutes walk away) that stops right outside the hotel.

This is the worst hotel I have ever stayed in. However, we did not let this affect our holiday and still enjoyed Bulgaria (going back this year).

The food, service, cleanliness, staff and overall location are incredibly poor. The rooms are poorly decorated and furnished, the staff rude and unhelpful (in particularly the Serbian rep from First Choice who was awful).

The food was so poor we ate out having tried it twice in the first few days. The words GRUEL spring to mind. The breakfasts were incredibly average and slightly better than the evening meals, the bar is very expensive in comparison to the rest of the resort.

If anyone has booked this accommodation please EAT OUT and spend as little time in the hotel as possible IT IS AWFUL.