Couldn't fault the cleanliness or location of this hotel.
Maids worked really hard all hours of the day.

The location couldn't be better, being at the top end of the main promenade. Out through the gates turn left and you're faced with loads of shops, bars restaurants etc. If the beach is your thing, straight on after going through the gates and your there.

The food was excellent, plenty of choice everyday. Not repetitive at all even after a fortnight. A friend of mine is a very fussy eater and even she didn't starve. She always found something she liked. The only disappointment was with the snack availability. We holidayed at a Riu hotel in Dom Rep last year and had snacks available in the evening as well as the day. Here the snacks were only available for an hour or so every afternoon and the variety was very limited. In fact it was the same every day. Cucumber and salami or cheese sandwiches, biscuits and ice-cream and that was you lot. As we were on first sitting for our evening meal, this meant leaving the restaurant by 7.30. By around 10.30-11.00 we could have done with a snack (especially after having a couple of drinks).

The animation team were bril, they made friends with everyone and there was a good selection of activities that they tried to get you involved in - but the choice was yours.

My husband is a little reserved and normally keeps himself to himself but after the first week they were calling him by name to come and join in and even had him captaining the water polo team a couple of times. They worked non stop with a permanent smile.

The evening entertainment wasn't so hot but they had to cater for all nationalities. If there was a show we didn't fancy we just wandered into a couple of bars in the resort for a change of scene. You won't believe how cheap it is.

I'd say that this is the best hotel in the resort.


I am reluctant to write this next bit because up until now everything seems bril. There is a big but - Our holiday was spoilt right at the end when we discovered that

We were transfered to the Helios hotel because our original hotel was not ready for occupation we could not have asked for a better hotel even better than our original choice.

The staff the hotel the room the food all first class could not find fault.

The hotel was always clean and tidy. Maids worked all day and night to keep the place going and they deserve a mention.

The food could get a little boring, but this is the same anywhere when you go all inclusive.

There was a lovely pub/resturant just across the way near the Bunji thing. Served Smirnoff ice too whhooo!!! It was cheap as chips to eat there. For 3 of us on a 3 course meal came to about

Hotel is great.

Staff best ever.

The food is for Germans nothing for kids.

Teens bored silly.

Beer is yuk.

Thompson rep one of the honest you will ever meet.

Take your cigs with you.

The hotel was very clean and well organised.

The pool was very, very clean and not overcrowded. There is a towel service at the pool which gave the possibility to change you pool towel twice a day.

The hotel staff was very friendly and thoughtful. They have to work for so many hours and earn so little salary but there was always a smile on their faces.

The hotel was on the best location of Sunny beach. Not so crowded, 50 m. from the beach, no problems with building works/noise. Only a few times noise from the Red Bull bar at the beach. (Only with open window)

Food was fresh, enough choice, well prepared. When you having your birthday there is a bottle of champagne from the staff at you table! Great!

Great hotel.

Excellent Location.

Staff very friendly and efficient.

Rooms pleasant and very clean.

We thought the food was excellent with plenty of choice,despite previous reports.

Entertainment was poor, but they tried their best, (this is no Benidorm!! )

We would certainly visit this hotel again.

I would go back to Riu Helios (Sunny Beach)in a flash, we had a fantastic holiday and the hotel was second to none.

Rooms were cleaned every day.

Staff were very helpful and friendly, rep was great. You didn't feel you needed a question to sit and talk to her, she was always ready to talk about anything and everything.

The location was right in the middle of Sunny Beach, easy access to everything.

Food was a little repetetive, but was okay, it certainly wouldn't put me off going back, plenty to choose from.

This hotel is excellent, food, drinks, staff, location, cleanliness just what you would expect when you save 50 weeks a year.

The food is eatable, hot/warm eggs cooked fresh for you at breakfast, a good selection for all adults and children. The cleaning is none stop all day and into the late evening.

The staff are so pleasant,at first I thought it was to good to be true how every one was so happy and pleasant to the guests and one another (It must be the synical Brit in me!)but NO, the Bulgarian people are pleasant and smiling nearly all the time.

The staff can not do enough for you adults or children. The location is just right out of the main door and you can turn left, right or straight ahead for the shops. Go out the huge gates at the back this takes you along the promonade if you turn left We didnt go over into the main venue at night for the entertainment we did however enjoy the day time entertainment activities.

We would all definately stay here again in a couple of years to see how the prices change once Bulgaria come into the common market. As, things are so cheap at present, my relatives brought money back with them. I didnt, because unfortunately I was mugged and robbed while riding along the promanade. I am disabled and use a motorised scooter, and I was punched and pushed over and my bag was knifed away from me. DONT let this put you off from going. This according to the police was Gypseys who come down from the hills, who pick on vulnerable people.

Just be aware and alert for distractions being made to you, or, if you are a disabled person please, please make sure that you have someone walking behind you, and not infront trying to make a way clear.

We would most definately stop at this hotel again.