20 Reviews
Traveller Rating
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Excellent3
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Very Good11
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Good4
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The towels were changed every other day and the sheets were changed twice a week. The breakfast was nice with a good selection of food although we stuck to toast and cereal as there was alot of cooked meats, cheeses and cakes. the coffee and tea in the hotel was terrible so I would advice you take your own brand.
The Staff were very friendly. The pool although looked very good was a lot colder than the sea, the only thing that lets the hotel down is the lack of entertainment.
There are 2 pool tables in the bar though 5levs for 30 minutes. I would visit this hotel again but maybe in a few years time when hopefully they will have some entertainment.
Travel operator: Balkan
We went at peak season, we were put on the 12th floor, no problems in the 1st week but the second week we had no water from about 6.30pm onwards due to over use, it was the top 3 floors that were effected.
Hotel staff didnt really care they just said it wasnt their fault and told us to use the shower by the pool, that didnt go down well. Watch out for the balcony if travelling with toddlers, we had a 3 year old with us and didnt feel safe at all, needless to say she was banned from the balcony area.
We were bed and breakfast, would have prefered self catering as a vegetarian nothing to eat but cereal and toast, the kids were not impressed either.
location was good, this looks to be the nicer part of a huge resort.
Hotel had no entertainment at all, but we went out every night to eat so didnt really miss it.
Would i go back again?? no not really
Travel operator: balkan
The hotel was located at the north end of the resort in a quiet area but only 50 metres from the beach.
Slightly older hotel, stayed on bed & breakfast basis
Clean towels every other day, bedding changed every third day. The hotel and rooms were spotlessly clean with a fridge and TV and an excellent bathroom /shower room. The beds were very good to.
Plus an added bonus you can drink the tap water which is fed by spring water and not sea water.
The bar and lounge area was constantly cleaned which was'nt helped by the odd dipstick who climbed out of the pool and walked through and into the lifts dripping wet.
The breakfast catered mostly for scandanavian tastes with plenty of meat,cheese and fruit, cereals were available plus tea and coffee, You could have toast if you are willing to wait (slowest toaster I have ever seen).
Hotel staff very friendly and always willing to help.
Nothing was to much trouble, excellent service.
No entertainment provided which was a shame, bar prices very good. But walk fifty metres and plenty of entertainment available.
There was a shared pool which was very good but the sea was warmer, less crowded and had very little salt in it.
Would recommend this hotel, but if your after a bit of luxury ther are some very swish hotels available.
Travel operator: Balkan Holidays
Breakfast was good various selections of bread, cheese meats etc.
Location was ok is quite near the prom but at the farthest end, good if you want to walk off your dinner. Also the wee train stops right outside hotel which takes you into centre of resort.
Hotel staff were very friendly.
Although there is no entertainment there is plenty around to do and the bar is always full.
Word of warning though the pool is freezing so don
Travel operator: balkan
This review is for the old part of the hotel. Rooms basic and spotlessly clean, maids cleaning all the time, towels and bedding changed daily. Rooms more than adequate for when you think of the actual time you spend in them anyway. Had beautiful view of pool and the beach.
Breakfast did take a little getting used to, I tend to eat with my eyes sometimes also not a great meat lover, though partner seemed to enjoy the breakfasts, I stuck to the fruit which was delicious and by 3rd day tried the salad with like grated cheese on it, absolutely delicous.
Location of the hotel was spot on, after doing some research on the internet I was a little worried that it seemed far off from the centre, there was no need to worry as it was a lovely walk about 15 minutes away, and a little quieter much later at night, than at the centre.
No entertainment at the hotel though bar always seemed to be full.
Pool is shared with hotel Bellevue next door, cleaned daily, a lot of time spent by pool and in it though a little cold until you got used to it. Staff most helpful and very pleasant.
Travel operator: Balkan
When we first arrived we were allocated a room in the old part of the hotel and I wouldn't let my dog stay there. It is terrible.
The Balkan brochure shows a picture of the new wing but we were told by our rep that this part of the hotel was kept for the Germans.
We had to pay an extra
Travel operator: Balkan
Just a short walk along the prom to the centre, but plenty of taxi drivers and buses if you dont like a walk.
Practically on the beach - its actually across a small path - promenade.
Booked to go back again next year and heard that a few more people who we became friendly with are going back too.
Highly recemmended.
Travel operator: Balkan
We were in the front part of the hotel. Yes, the room was small and the decor a bit dated, but the view from the balcony was worth it- straight over the pool to the sea, about 50m away. The room was cleaned every day, and was spotless.
The pool was great. Our 4 year old was able to swim in the big pool, and even though there were three hotels using the pool there was more than enough sunbeds.
The food and drink were the same prices as other restaurants and bars around.
Breakfast was a bit rushed as there didn't seem to be enough tables, but plenty of food, though it may not be to everyone's liking.
There was no entertainment at night, but there's more than enough going on in Sunny Beach.
The staff were friendly enough, the waiting and kitchen staff were very efficient.
A very relaxing holiday, with no problems!
Travel operator: Balkan Holidays
The main reception area was kept very clean, but sometimes the cleaners mopped at the busiest time of the day, so ended up with foot prints across reception.
The breakfast was different.... there was croissants with chocolate in the middle & cake as well(?) It must have been quite good, as a few of the guests filled bags up with food.
The location was a bit too far out of the centre, but at least it was fairly quiet. We also had a sea view, as long as you leaned over the balcony. The only thing about the balconies is that they have glass partitions.
My sister in law had a nudist 2 rooms up from her!!! A male one at that...
The staff..... where do I start!!! We went to order a couple of hot drinks & after standing there for almost 2 minutes, another customer turned up. They were served before us, then someone else turned up & they were served as well. We walked away & never went to buy anything else from there. The reception staff were really nice & friendly.
There was no entertainment within the hotel, but the entertainment from the Hotel Palace next door could be heard OK.
We knew what to expect as we had been to Sunny beach a few times before but my sister in law hadnt. She enjoyed it, but unfortunately, couldnt afford to go with us this year. Maybe next year. Different hotel though.
Travel operator: Balkan Holidays
YES,No hesitation.
Travel operator: Balkan Holidays
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