16 Reviews
Traveller Rating
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Excellent4
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Very Good7
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Good3
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The bar in the hotel - cant fault it, the bar staff are lovely and the food is stunning. The bar is open till 2.30am.
The pool area is a decent size, but the pool is absolutely freezing and ive got to be honest, in the 2 weeks of staying there not once did anyone clean the pool, 2 people from this hotel at the same time as us had ear infections from this pool.
Cleaning staff are rude and will charge you for anything they can... and this is the reason why i will never go back to sunny dreams. Cleaners refused to wash our sheets as they were marked with a small area of make up on the quilt and pillow case...we had to go to the shop and buy washing powder and soak them ourself, and the sheets came out clean - make up mark disappeared, so surely it would have come out in the washing machine if I only soaked it in a saucepan with a handful of washing powder. Not only did we have trouble with the sheets and towels but 2 families were telling us that the cleaners wanted to charge them for their sheets aswel because their 3 year old had been sick in bed and the other family, one of their kids had a ear infection and there was a mark on the pillow case where the ear drops had ran onto. We looked up on other peoples balconys and every one had sheets out to dry, it was an absolute joke! They tried all ways to make us pay for the sheets and towels but we refused point blank. On one occassion cleaners gave us a set of towels and we put them untouched in the cupboard and didnt use them, once we had taken the sheets that we had cleaned down stairs we gave the clean towels back, cleaners opened out the towels and pointed to dirty marks and wanted us to pay for it...even though we hadnt used the towels them marks were already on there before we had them, we put them straight into the wardrobe out of the way, they were still folded in the way in which they were given to us! I was intrigued to know what the cleaners done all day for work seen as though they had the everyone washing and drying their laundry!
Be sure to check for anything broken because they charge you way over the top for any damages caused.
The trouble we had with the cleaners and their ridiculous ways is what totally spoilt our stay at sunny dreams and is the reason why we wont go back there, it felt as though we were constantly being kept an eye on and is not the sort of feeling you expect when your on holidays relaxing. They also keep your passports untill the room is checked by the cleaners.
Travel operator: Portland
It was cleaned every day and the cleaners we had were lovely, they even tided up after us and laid everything neatly.
I left Jewlery laying about, my camera etc and nothing was pinced they were very trusted.
The food in the hotel was really nice as well where ever we ate in bulgaria we never had a bad meal.
OUr rep was the best rep we have ever had nothing was too much for him and he even took us to the water park on his day off with his friends.
stan and evo the bar men are lovely as well they looked after us and even translated stuff to the womn on reception because there english wasnt fantasic but they were still nice.
You can walk into the centre where all the bars/nightclubs/restaunratnts are which takes about a good 10 mins but its a nice walk.
I dont have any bad word to say about this place - just that be carefull on the paths and roads there not very even and even have a lot of holes in - oh and we went in may and the weather wasnt fab we had a few days of rain to be honest that was our fault because the season dosnt start until June - so please try im sure you will enjoy!!!
Travel operator: Thomson/Portland
niall@anne
rooma13
sept 09
Travel operator: thomson
the hotol food was good, espessially the 11oz steak. the breakfasts are fab, but you need to ask for scrambled eggs well done, unless you want them snotty. 15 mins to the centre, 20 to the beach, which is lovely, but be careful of the fruit sellers on the way as they try to force fruit into your mouth and then charge you for it. fab 2 weeks had by all, will definately be returning.
Travel operator: first choice
Travel operator: Thomsons
On first impressions the 1 bedroom apartment was clean and very spacious with television in both rooms (some English channels and movies). However the apartment was poorly equipped no tin opener or other what we would consider basic utensils for a self catering apartment. The bathroom had a bath and mixer tap with no shower screen the result of which when showering the floor became very wet this was added to by the boiler in the bathroom leaking, when reported we where told that it was a feature of the boiler. Caution here if you have a mobility issue as the bath is very high and the wet floor is an accident waiting to happen. The food and the bar prices are reasonable though slightly dearer than in the resort bars.
The pool is adequate for the number of apartments with plenty of sun loungers thought the area is un patrolled and you are in the lap of the gods on pool behavior. Location wise you are handy for both ends of the resort though at night it can get noisy take earplugs.
Travel operator: Going Places
Travel operator: Thomson
Travel operator: independantly
Although we were self catering on a few occasions would get something to eat from the hotel and was lovely and well presented. The Hotel is lovely inside aswell with all the marble floors and lovely interior decoraions.
The Hotel location is absolutely brillant across the road there is a big supermarket where you can get groceries from, Suuny Dreams Apartment is just a 2 minute walk down to the bottom of the street onto the strip, where all the shops and night life is.
Hotel Staff are very plesant and mannerable, very easy to approach and ask questions, especially one the staff members: stan he is absolute mad, joins in fun with kids.
The pool is lovely and a very good size with sun loungers at the side. The Hotel has a bar which is open to about 1am with a pool table, the reception is open all night with a receptionist there. The Hotel also has a shop joined to it, just outside the Hotel.
I would definitely go back to Sunny Dreams Apartments again and would recommend to anybody who was thinking about it. I miss it so much.
Travel operator: King Travel
Travel operator: first choice
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