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18 years 8 months ago
The Rancho Luna is on a beach about 20 mins drive from Cienfuegos (i.e. in the middle of nowhere). When we arrived, we were given a welcome drink and some of the staff did a little show for us.
We were rather pleased to be told that we were to be staying there on an all-inclusive basis, as this hadn't been mentioned on our tour itinerary. Our room was a reasonable size with good air-conditioning (essential while we were there as it was very humid). It would be fair to say that it was better than we had expected, the only downside being that we had an interconnecting door with the next room which, despite being locked, gave no soundproofing whatsoever.
We went down to dinner quite early, and were glad that we did, as some other members of our tour group had to wait for over half an hour for a table. Late arrivals also had a much smaller choice of food as it appeared that the kitchen stopped cooking well before the end of dinner.
It took us a while to realise that we had to go up to a counter to get our drinks, rather than getting them from the waiter. The drinks and the food were ok, but nothing to write home about.
After dinner we went to the bar and just managed to get a table at the back. This was a good strategy as the poor unfortunate individuals sat near the front were soon being dragged on stage for Butlins-style topless arm wrestling (luckily just for the men!).
There were quite long queues for the bar and drinks were given out in very small cups, but if you took your own cups up with you (we had brought thermal mugs after a tip off from another website) then they were happy to fill them up instead.
In the morning, we thought we would try and stay ahead of the game and get down to breakfast as soon as it opened, to make sure that we got a table and some decent food. It turned out that everyone else had had the same idea and the restaurant was heaving. It was a bit like a vulture feeding frenzy - as soon as one of the kitchen staff brought out a new tray of food, people descended on it and grabbed everything in sight.
We were quite glad in the end that we were only staying there one night, as it wasn't the nicest of hotels, but again, it was ok.
We were rather pleased to be told that we were to be staying there on an all-inclusive basis, as this hadn't been mentioned on our tour itinerary. Our room was a reasonable size with good air-conditioning (essential while we were there as it was very humid). It would be fair to say that it was better than we had expected, the only downside being that we had an interconnecting door with the next room which, despite being locked, gave no soundproofing whatsoever.
We went down to dinner quite early, and were glad that we did, as some other members of our tour group had to wait for over half an hour for a table. Late arrivals also had a much smaller choice of food as it appeared that the kitchen stopped cooking well before the end of dinner.
It took us a while to realise that we had to go up to a counter to get our drinks, rather than getting them from the waiter. The drinks and the food were ok, but nothing to write home about.
After dinner we went to the bar and just managed to get a table at the back. This was a good strategy as the poor unfortunate individuals sat near the front were soon being dragged on stage for Butlins-style topless arm wrestling (luckily just for the men!).
There were quite long queues for the bar and drinks were given out in very small cups, but if you took your own cups up with you (we had brought thermal mugs after a tip off from another website) then they were happy to fill them up instead.
In the morning, we thought we would try and stay ahead of the game and get down to breakfast as soon as it opened, to make sure that we got a table and some decent food. It turned out that everyone else had had the same idea and the restaurant was heaving. It was a bit like a vulture feeding frenzy - as soon as one of the kitchen staff brought out a new tray of food, people descended on it and grabbed everything in sight.
We were quite glad in the end that we were only staying there one night, as it wasn't the nicest of hotels, but again, it was ok.
Travel operator: Kuoni
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