We have just come back from two lovely weeks at the Aeneas Hotel and would highly recommend it. We had such a nice stay and the hotel was very picturesque and not like the other big hotels around the area. I am not so sure that I would actually class it as a five star hotel but from the other reviews that we read before going it is getting a lot better.

Just to let people know as well that there is ongoing work at this hotel but its only a small amount which is on the new part of the hotel. There is a pool bar getting built and some new apartments. We did hear that a few people were unhappy being around that area because the noise from the diggers and from the drills woke them very early and what they were doing looked pretty dangerous because it was right next to the pool area were people were swimming. This never affected us and we have to say what they are making looks beautiful and very modern looking.

When we actually got to the hotel it was about 10:30pm due to our delayed plane we were dreading having to book into the hotel as it usually takes about half an hour to an hour but lucky for us it only took us 10 minutes. We were given a room in the main block so the concierge brought up the bags for us. If you were on the other side of the hotel you can be taken by buggie with your cases to your room. The only let down with reception is that you have no idea what you are supposed to do for breakfast or your other meals as they do not tell you anything and they weren

Hi all.
Pretty much agree with the last review. This hotel is most definately NOT a 5 star. I cannot understand why it would be classed so. It is a good hotel but would probably say it was 4 star and that is based on the marvellous swimming pool alone. The reception area is non descript and totally underwhelming. The rooms to be fair are comfortable with air con and comfy beds. The gym is badly out of date and lacking acceptable range of modern equipment. The food is good but similar everynight - Thomson mention gourmet dining in their blurb - no way! this is not a criticism because the food is good quality with plenty of variety but to pitch it to gourmet standard is aload of rubbish. the staff in the restaurants are supurb - they work their socks off and always keep a smile on their face - respect! The staff in the day bars were inconsistent - they would serve their favourites and sometimes kept you waiting an eternity - something that a lot of people picked up on. The nighttime entertainment was dire - bingo quiz nights and a dodgy parrot show ( where the parrots never flew - clipped wings?) summed it all up. The magicians show apart - mainly rubbish - not what you would expect from a 5 star hotel.
Getting beds was a nightmare - to get a decent spot of your choice you had to be up at 6.30am or it ws pot luck - despite warnings to the contrary that the hotel would not tolerate. Sad as it is I ended up joining the morning rush.
Back to the pool - wow - fantastic - felt like a freshwater sea - so much space - we were there prime school holiday time but it never felt crowded. The best feature of the hotel without doubt. praise to for the reps who organised daytime entertainment - water pole, aqua areobics, volleyball etc - really well organised and great fun.
Great location just across the road from nissi beach and far enough away from any external noise.
All in all an enjoyable and relaxing time- but not 5 star

Travelled as 2 couples,paid supplement for "pool view rooms" allocated ground floor rooms with no view of pool,complained and were given 2 more rooms the next day on first floor, suspect ground floor rooms are not refurbished yet, first floor rooms much nicer. Cleanliness in hotel ok,staff, particularly waiters/waitresses work extremely hard and were always pleasant.food varied and plentiful. Entertainment? saw a male singer and two "ratpack type" singers that were good but apart from that entertainment rubbish, def not worth mentioning! stage not curtained and some of the guests let children run around between tables whilst shows on, a bit holiday campish.
The drinks are very pricey,make use of happy hour if you not all inclusive.Last night of hol spoilt,saw staff moving all restaurant gear into outdoor dining area,seems there was a wedding.Felt really annoyed, outdoor dining area was used all the time(if you wore shorts to dinner or smoked mainly) but they just put extra tables here and the staff could not cope with it all, then inconsiderate wedding guests came out there to smoke also, they were even walking around between the tables, food terrible too that night, dried up, we actually told hotel staff that wedding guests seemed more important than hotel guests.Hotel has got banquesting rooms downstairs, suggested they should use them!

Just booked a late holiday to this hotel, I looked at other peoples reports which really put me off, but we found it to be excellent, The food was very good with the half board, you could have lunch or evening meal, with a choice of the hotel menu or buffet or al a carte, which you were credited with a certain amount & just paid the difference.

We usually do 5*+ holidays & it matched those. Evening meals were in different restaurants each nigh so you didn

The pool at this hotel is definitely 5 star, the rest of the hotel is 4 in my opinion.

The bedroom was standard the bathroom old and in need of a refurb.

The main bar is dark and dingy, I think they need to take a look at the bar at the Adams hotel across the road definitely 5*.

Bar staff very friendly, restaurant staff very slow be prepared to wait at up to at least 1 hr for lunch.

Breakfast was excellent very good selection. Drinks can be expensive and ice creams.

This hotel is in a good location and has a lovely pool, in my opinion it is the only thing about the hotel that is five star.

Our room was spacious and cleaned each day but
the area out side our balcony which you had to walk on to get to the pool was dirty because of bird droppings, these were only jetwashed off once in the two weeks we were there, some form of netting on the roof to deter the birds from perching there would help.

I mentioned this to reception when I checked out they said had I told them earlier the would have made sure the room maid cleaned it off each day.

The buffet breakfast was excellent a very good selection of fresh fruit, cereals and cooked food.

Room service was quick, freindly and good value.

we travelled with family who also stayed at this hotel. their air conditioning was faulty and left puddles on the floor which seeped into the wardrobe floor so they had to put all the shoes on the dressing table to keep them from getting wet and put towels on the floor to sock up the water, this problem took three days to correct. The man who repaired it said it was a long standing recuring problem.

I have stayed at better four star hotel than this and would not return to this particular hotel.

We got married in Cyrus Sept 03 and I must say we had a lovely time at this hotel.

On arrival we didn't get a very nice room and when I mentioned to reception we were getting married there they hadn't been told and moved us. We got a lovely bottle of champagne the day we got married, a champagne breakfast the next morning and also a candlelit dinner. We arranged our own menus with the Banqueting manager when we got there and the meal was amazing even my mum who is very fussy still talks about it. They make the best ever Pina Coladas in the bar with ice cream and their crepes and pancakes in the afternoon are fab. The breakfast is also great.

Would love to go back and definitely recommend this.

The hotel is stunning - the large lagoon pool being it's highlight. Sunbeds and umbrellas were never an issue. The staff were extreemly friendly and hospitable-went out of thier way to help. We only ate once at the hotel and i could not fault the meal at all. There was a different theme meal every night. We used the hotel mainly as a base but from speaking to other families they felt the hotel didn't have much of an atmosphere with other guests. Entertainment was good - always something on every night.

The hotel is just on the outskirts of the centre of ayia napa which in my opinion is good cause you don't get all the rowdiness. There are plenty taxies right opposite the hotel. (cy

What can I say - awful.... We booked the aeneas for our honeymoon and paid for a lovely room with private jacuzzi, which we did not get (or the people next door to us also on their honeymoon).

We were meant get get a lovely welcome package of fruit, champagne, flowers, candle lit dinner, oh guess what, never received any of it.

Pool was filthy, every child at the Aeneas had ear infections. Then we met up with the head of security and local police as the aeneas has trouble with locals, who apart from putting broken glass and cigarette butts in the pool, also like to have a poo in it!!

Our mini bar was restocked once, on the day we left and in 2 weeks our towels were changed all of 3 times.