This hotel had fairly good rooms but the cleaning standards were not good, the pool area was very good & not over crowded. The food here was simply awful e.g the mashed potatoes looked like semolina, the meals are buffet style and were of poor quality and tasteless, I had some rice one night that was stone cold, straight from the fridge! The waiters were polite and helpful they worked very long shifts and we felt sorry for them. The hotel held three wedding receiptions while we were there for a week and we could see the wedding guests'food was far superior to the dross we were getting!!
We paid Globespan over 600 pounds each for this fiasco.
We would not book with them again

Well, what can I say?!!! Not a lot of good things Im afraid about the Golden Arches. Golden Arches, more like the Rusty Arches.
Honestly, this hotel was like a throw-back from the 60's....when it was probably a very nice hotel. Its a new century and nothing seems to have changed.
The decor was dated, the appliances were old, the rooms and lobby/bar area were poorly lit....I thought they had refurbished this hotel in 2004....Im really not sure which bit!!

We arrived at 3am, we were offered no food and not even a glass of water. After travelling for nearly 12 hours, I thought this was a really poor start. The receptionist put on our all inclusive bands and we squeezed into 1 of the tiny lifts and went up to bed.

When we arrived in the room it was really dull and quite dirty. Lots of hair on the floor which had not been hoovered and we cleaned the bath before we got in it. Could this get any worse????

We settled in bed to sleep, when 2 cars decided to have a race from the traffic lights on the main road right outside the hotel. One off maybe....no way, motor bikes, cars, lorries, u name it they raced passed the hotel all night, every night. Beds were hard, overall, really dingy and uncomfortable.

Food...Awful, very poor selection, everything covered in mint and oil, including mixed salads, beetroot, even the lasagne had mint in it.
Dont be fooled by the Carvary Night advertised on a poster in the lift, a chef with loads of lovely cuts of meat around him...Fantastic, I thought, you cant ruin a carvary, so we got ready and went for dinner...which turned out to be the smallest piece of gammon you have ever seen...2 slices given to you by the chef if your luckey, and some mushy vegetables.

This was a joke, we ended up eating out most nights as the food was the worst all inclusive food I have ever come across.

Lunches were good, cooked fresh and more variety then what you get at dinner time.

Location, again, really bad, on the main road, where you could hear every car radio when they were sat at the lights. The hotel description didnt mention anything about a road at all.

Staff at the Golden Arches were mostly fantastic. The bar/waiting staff were all so lovely and polite. The reception staff were less then pleasant and if you made them smile a little, you were doing well!!

Entertainment.....Best Iv ever seen?? I couldnt comment as there was no entertainment at all here. Evenings were spent sat at the bar with a few drinks surrounded by others who had propped up the bar since it opened in the morning!! Usually was in bed by 10PM...to go and listen to the traffic whizz past all night long!!

Would I visit this hotel again....not even if I was paid... Having an all inclusive option here is a joke, the food is terrible, the entertainment non existant and no daytime activites, nothing. The hotel does not even have a courtesy room, which meant we were sat in the lobby for 10 hours waiting for our taxi to the airport as we were not allowed to pay and keep our room.

When we got to the airport, our flight was cancelled and the flew us into Luton instead of Gatwick...but thats another story!!

Honestly though, pick another hotel, this 1 would be a waste of money, the only nice thing here was the pool. You win some you lose some!! Happy holidays! xx