28 Reviews
Traveller Rating
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Excellent3
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Very Good11
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Good4
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Average6
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
Arrived in the early hours of 13/08.
Upon arrival the hotel seemed ok, Man at reception was friendly enough and duly booked us in quickly and easily, then we got to our room!!!!!
The room was baking hot and consisted of a main living room with two beds one of which was more or less a mattress on wheels an inch off the floor, the bedroom seemed ok if a little hot, consisting of two single beds pushed together, very uncomfortable as well.
We were informed by the reception staff that we could purchase remote controls for the air con in the rooms at a cost, this in a country as hot as Cyprus and in a three star plus hotel is at best a rip off bordering on an insult.
Upon arrival the hotel seemed ok, Man at reception was friendly enough and duly booked us in quickly and easily, then we got to our room!!!!!
The room was baking hot and consisted of a main living room with two beds one of which was more or less a mattress on wheels an inch off the floor, the bedroom seemed ok if a little hot, consisting of two single beds pushed together, very uncomfortable as well.
We were informed by the reception staff that we could purchase remote controls for the air con in the rooms at a cost, this in a country as hot as Cyprus and in a three star plus hotel is at best a rip off bordering on an insult.
Travel operator: airtours
18 years 3 months ago
Stayed here for two weeks... the 'one stop' entertainment team where pathetic. The guy Tom did his best. A guy called Nick came to work with him and was sacked after 3 days working because he was drunk while working.
Jenny the airtours rep was pathetic, she was the most ignorant person I have ever met.
The bedrooms where filthy, sheets weren't changed until the 9th day when I went to reception to complain.
The day before we left a rat was found in the restaurant it was taken out by a waiter and killed out the back.
Restaurant was closed that evening but opened as usual next morning. A rat was also in the childrens play area and one beside the sunbeds.
I would never recommend the Artemis.. living nightmare..
Jenny the airtours rep was pathetic, she was the most ignorant person I have ever met.
The bedrooms where filthy, sheets weren't changed until the 9th day when I went to reception to complain.
The day before we left a rat was found in the restaurant it was taken out by a waiter and killed out the back.
Restaurant was closed that evening but opened as usual next morning. A rat was also in the childrens play area and one beside the sunbeds.
I would never recommend the Artemis.. living nightmare..
Travel operator: airtours
18 years 4 months ago
Hotel was advertised as 3 star. Would say 1 star. Room was very basic and only had 2 rings to cook on, no toaster.
Pool was not that big and the second week you could not get a sun bed as all taken by 7am. Pool was never cleaned and alot of children ended up with ear infections.
Staff did'nt seem to care less and very glum looking.
Entertainment was terrible and un professional.
Room was not cleaned very often and also had to ask for towels to be changed.
Will not stay there again.
Pool was not that big and the second week you could not get a sun bed as all taken by 7am. Pool was never cleaned and alot of children ended up with ear infections.
Staff did'nt seem to care less and very glum looking.
Entertainment was terrible and un professional.
Room was not cleaned very often and also had to ask for towels to be changed.
Will not stay there again.
Travel operator: airtours
18 years 5 months ago
We arrived at the Artemis finally after a 7 hour delay! On first impressions the Hotel looked fine a clean. The rooms were very spacious and clean. After a few days noticed that the rooms were not cleaned daily. The beds were left un-made, and the toilet bin was left which was disgusting as you don't put your toilet paper in the toilet you put it in the bin!!! The sheets were changed once the first week and once the second week as were the towels.
The Hotel food was ok to begin with but it was very basic and there was very little choice so in the end we started to eat out every night. We all decided we would never go All Inclusive again as it really did not benefit us at all although it did give the kids some independence as they were able to ask for their own drinks and ice-creams. Alcohol was drinkable but not enjoyable.
The Hotel is situated well out of the way with a 5-10 minute walk into the main of it all.
Hotel staff were friendly and nice.
The entertainment was rubbish - the worst ever. The entertainment was nothing to do with Airtours which was dissapointing. Our Rep was "Auntie Tracy" who was the worst Rep ever!!! She was never there when you needed her and when you did find her she was very unhelpful and not interested at all. We had an accident within the family which needed Hospital treatment and she just didn't want to know we had to sort it all out by ourselves and when she did finally take the time to come over to us all she did was laugh!!!
The Hotel food was ok to begin with but it was very basic and there was very little choice so in the end we started to eat out every night. We all decided we would never go All Inclusive again as it really did not benefit us at all although it did give the kids some independence as they were able to ask for their own drinks and ice-creams. Alcohol was drinkable but not enjoyable.
The Hotel is situated well out of the way with a 5-10 minute walk into the main of it all.
Hotel staff were friendly and nice.
The entertainment was rubbish - the worst ever. The entertainment was nothing to do with Airtours which was dissapointing. Our Rep was "Auntie Tracy" who was the worst Rep ever!!! She was never there when you needed her and when you did find her she was very unhelpful and not interested at all. We had an accident within the family which needed Hospital treatment and she just didn't want to know we had to sort it all out by ourselves and when she did finally take the time to come over to us all she did was laugh!!!
Travel operator: Airtours
18 years 5 months ago
Well!! Where do I start. Arrived late about 1am, with 3 hungry kids, into our rooms cockroaches in the room, sickness in the corridor, which wasnt cleaned all the first week of our holiday. The next day moved room.
Food okay something for everyone even if you just stick to salad, chips, etc. but the food wasn't too bad..
Entertainment terrible, one night karaoke, one singer, and the rest was the entertainment themselves,ha ha! that was a joke, mini disco,bingo.
Would never ever recommend anyone to go there, its terrible. You could drink as much beer, vodka etc never get any different not that I'm a drinker but the other family was. Free ice cream was a benefit, milkshakes was free but they had slushes but had to be paid for..
All i can say I paid over
Food okay something for everyone even if you just stick to salad, chips, etc. but the food wasn't too bad..
Entertainment terrible, one night karaoke, one singer, and the rest was the entertainment themselves,ha ha! that was a joke, mini disco,bingo.
Would never ever recommend anyone to go there, its terrible. You could drink as much beer, vodka etc never get any different not that I'm a drinker but the other family was. Free ice cream was a benefit, milkshakes was free but they had slushes but had to be paid for..
All i can say I paid over
Travel operator: airtours
19 years 2 months ago
Although the rooms are very basic they were spacious and kept very clean. This holiday is also advertised as self catering - this would be difficult as you are only provided with two electric hobs, a kettle and a fridge. There is nothing else - not even a cup to make yourself a cup of tea. You can upgrade to go all inclusive for a very reasonable price - I would suggest you do this. towels were changed three times a week and your sheets every other day.
The bar and waiting staff are all very helpful and easy to approach. They make a fuss of the kids without becoming intrusive.
The entertainments team - especially Linzi and Nick were professional and approachable. They really try to provide an all round family service and their energy never falters. We enjoyed the evening entertainment and will be doing "Cartoon Heroes" for months to come !!!!! The poolside quizzes were a good way of giving the brain cells a bit of a workout and also for promoting friendly competition amongst your fellow holiday makers.
The food was plentiful and the choice varied. The Cypriot b-b-q night was especially good.
The bar and waiting staff are all very helpful and easy to approach. They make a fuss of the kids without becoming intrusive.
The entertainments team - especially Linzi and Nick were professional and approachable. They really try to provide an all round family service and their energy never falters. We enjoyed the evening entertainment and will be doing "Cartoon Heroes" for months to come !!!!! The poolside quizzes were a good way of giving the brain cells a bit of a workout and also for promoting friendly competition amongst your fellow holiday makers.
The food was plentiful and the choice varied. The Cypriot b-b-q night was especially good.
Travel operator: airtours
Recommended
19 years 3 months ago
We have travelled to Cyprus many times before, although this was our first visit to Protaras.
The hotel is situated on a very busy road and noise was a problem at times, especially when trying to sleep.
Hotel manager was lovely. We lost one of our suitcases and after atempting to inform poice twice before in order to receive a report for insurace purposes, the hotel manager took us in his car and conversed with the police on our behalf.
Pool area could have been kept cleaner and pool toilets not the best, but overall a good hotel with large rooms, excellent view of beautiful church and good food. Lots of children, therefore great for families, not so good those wanting to lie at pool in peace and quiet though!
Entertainment non stop, again great for keeping kids and adults alike busy, not so good for those wishing for quiet days at the pool.
The hotel is situated on a very busy road and noise was a problem at times, especially when trying to sleep.
Hotel manager was lovely. We lost one of our suitcases and after atempting to inform poice twice before in order to receive a report for insurace purposes, the hotel manager took us in his car and conversed with the police on our behalf.
Pool area could have been kept cleaner and pool toilets not the best, but overall a good hotel with large rooms, excellent view of beautiful church and good food. Lots of children, therefore great for families, not so good those wanting to lie at pool in peace and quiet though!
Entertainment non stop, again great for keeping kids and adults alike busy, not so good for those wishing for quiet days at the pool.
Travel operator: airtours
Recommended
19 years 3 months ago
I found the situation of the hotel not too bad as it was only a 15 minute walk to the town and the beach.
The cleanliness of the hotel was really appalling, my bed sheets and towels were only changed once during my two week stay and that was only done because I complained. The sewage works broke down twice and leaked into the pool and all that was done was to double the dose of chlorine in the pool which caused severe dry skin on my sons face.
The hotel manager was good and he was there if you needed him but his staff on reception were the rudest I have ever known.
Entertainment within the hotel was very poor as it was very repetitive and far too loud especially during the day.
This is not a relaxing place to stay but if you like lots of noise day and night then you will love it.
The cleanliness of the hotel was really appalling, my bed sheets and towels were only changed once during my two week stay and that was only done because I complained. The sewage works broke down twice and leaked into the pool and all that was done was to double the dose of chlorine in the pool which caused severe dry skin on my sons face.
The hotel manager was good and he was there if you needed him but his staff on reception were the rudest I have ever known.
Entertainment within the hotel was very poor as it was very repetitive and far too loud especially during the day.
This is not a relaxing place to stay but if you like lots of noise day and night then you will love it.
Travel operator: Airtours
19 years 3 months ago
Honestly, we were a little disappointed when we arrived at the Artemis- bearing in mind that it was 3 in the morning and we had 2 tired children with us. First impressions are not great- the rooms were very basic. But we went to bed and after a good sleep, the next morning, things seemed a lot better.
The food we thought, was really good, we have one vegetarian in our party and always found something good for them to eat. There is a children's section with plenty of chips and fish fingers, but our children like similar food to us and mainly ate from the main buffet. Breakfast is really good.
The rooms could have been cleaned more often, but we didn't spend much time in there anyway!
We found the majority of staff to be friendly and helpful, although one receptionist seriously looked like she would rather have teeth pulled than be working there... dose of happy pills required twice daily please!
The entertainment staff were excellent, esp Martin (although you did throw water on me a few too many times, but I got you back when I put ice cream down your shorts!)
You will know the Cartoon Heroes dance back to front by the time you get home, it's great fun and you should join in the party dances.
The location is a little out of the way, but there is a bus service from outside the hotel and taxis are easy to hire.
We loved our holiday and didn't want to come home, thanks for a great time Airtours...!
The food we thought, was really good, we have one vegetarian in our party and always found something good for them to eat. There is a children's section with plenty of chips and fish fingers, but our children like similar food to us and mainly ate from the main buffet. Breakfast is really good.
The rooms could have been cleaned more often, but we didn't spend much time in there anyway!
We found the majority of staff to be friendly and helpful, although one receptionist seriously looked like she would rather have teeth pulled than be working there... dose of happy pills required twice daily please!
The entertainment staff were excellent, esp Martin (although you did throw water on me a few too many times, but I got you back when I put ice cream down your shorts!)
You will know the Cartoon Heroes dance back to front by the time you get home, it's great fun and you should join in the party dances.
The location is a little out of the way, but there is a bus service from outside the hotel and taxis are easy to hire.
We loved our holiday and didn't want to come home, thanks for a great time Airtours...!
Travel operator: Airtours
Recommended
19 years 3 months ago
I found the Artemis a very nice hotel.
There was 20 of us and we all thought it was a great holiday. The hotel was fairly clean however whilst we were out the there was two sewage leaks.
For the first week we stayed there we were self catering but decided to go all inclusive the second week. Unfortunately this was when the two sewage leaks occurred.
The hotel staff were so helpful during this and even give us our money back for the last couple of days as all inclusive. The location is very good. There are plenty of shops and restaurants around the hotel.
The beach was about a 10-15 minute walk or you could catch the bus. The entertainment was really good. my brother and his friends (who are only 8) found the entertainment funny and joined in.
I found this hotel very pleasant and probably would go there again.
There was 20 of us and we all thought it was a great holiday. The hotel was fairly clean however whilst we were out the there was two sewage leaks.
For the first week we stayed there we were self catering but decided to go all inclusive the second week. Unfortunately this was when the two sewage leaks occurred.
The hotel staff were so helpful during this and even give us our money back for the last couple of days as all inclusive. The location is very good. There are plenty of shops and restaurants around the hotel.
The beach was about a 10-15 minute walk or you could catch the bus. The entertainment was really good. my brother and his friends (who are only 8) found the entertainment funny and joined in.
I found this hotel very pleasant and probably would go there again.
Travel operator: Airtours
Recommended
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