58 Reviews
Traveller Rating
-
Excellent19
-
Very Good23
-
Good11
-
Average3
-
Poor2
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
18 years 9 months ago
My husband and myself visited Cyprus in March to pick up the keys to our new apartment, we booked the hotel last minute through find me accomm as we were told that the apartment was still a little like a building site.
When we arrived at the hotel we were impressed by the cleanliness and the friendliness of the staff, we had quite a few hiccups with our property which became quite stressful but, it was great to come back to this hotel to distress ourselves in the relaxed atmosphere that is created by the staff.
The entertainment side of things cannot be marked as we were out of season but I am sure that during season it will be top notch.
The food was good with plenty of variety and the location of this property second to none. I also thought the bar prices etc were very reasonable considering this is a 5 star hotel.
We would definitely visit this hotel again.
When we arrived at the hotel we were impressed by the cleanliness and the friendliness of the staff, we had quite a few hiccups with our property which became quite stressful but, it was great to come back to this hotel to distress ourselves in the relaxed atmosphere that is created by the staff.
The entertainment side of things cannot be marked as we were out of season but I am sure that during season it will be top notch.
The food was good with plenty of variety and the location of this property second to none. I also thought the bar prices etc were very reasonable considering this is a 5 star hotel.
We would definitely visit this hotel again.
Travel operator: Booked Independently
Recommended
18 years 9 months ago
This is not a 5 star hotel. Management do not seem to realise people have saved up and have been looking forward to their holiday for some time. When we arrived we were told there was a problem, they didn't have a room for us and we would have to stay one night in nearby apartments. When we complained the Reception manager's comment was " You are on holiday - it doesn't matter where you stay." If that was the case we would not have paid 5 star accommodation. We looked at the apartment thinking it would be reasonable accommodation but it felt damp and was very basic. We refused to stay there and were eventually given a room in the hotel.
Many more people had the same problem getting a room in the hotel.
The room was done each day and clean towels provided. We found the waiters, waitresses, cleaning and Reception staff very helpful and friendly but can't say the same for the management.
Buffet breakfast and dinner was very repetitive. We were there for 7 nights but ate out four nights.
Inhouse entertainment was poor but visiting acts were much better. The noise from the bar/entertainment area could be heard very clearly in our room and we were glad it was low season.
The hotel is in an excellent location with a lovely beach and pool area.
We wouldn't stay there again. Service is not 5 star.
Many more people had the same problem getting a room in the hotel.
The room was done each day and clean towels provided. We found the waiters, waitresses, cleaning and Reception staff very helpful and friendly but can't say the same for the management.
Buffet breakfast and dinner was very repetitive. We were there for 7 nights but ate out four nights.
Inhouse entertainment was poor but visiting acts were much better. The noise from the bar/entertainment area could be heard very clearly in our room and we were glad it was low season.
The hotel is in an excellent location with a lovely beach and pool area.
We wouldn't stay there again. Service is not 5 star.
Travel operator: Thomas Cook
18 years 9 months ago
Excellent hotel in great location. Lovely pool area overlooking beach.
Food very varied and of a good quality.
All inclusive was a good option as Protaras was very quiet. Good selection of snacks/drinks available
Entertainment was poor.
Note, the hotel was overbooked, so a number of people had to stay in apartments across the road. They weren't happy, which was understandable.
Food very varied and of a good quality.
All inclusive was a good option as Protaras was very quiet. Good selection of snacks/drinks available
Entertainment was poor.
Note, the hotel was overbooked, so a number of people had to stay in apartments across the road. They weren't happy, which was understandable.
Travel operator: Thomas Cook
Recommended
18 years 11 months ago
Hotel was superb; very clean, excellent food and friendly, helpful staff.
Rooms cleaned daily and they even supplied bathrobes. Breakfast was a banquet, everything from doughnuts to full English and even omelettes made to order.
Evening meals were plentiful and varied. Only complaint we could find was that they served the red wine cold!
Entertainment was limited as it was out of season and we were too early to see Suzanne and her dancing girls! Beware if you go in the winter - Protaras is closed and is like a ghost town; only this hotel, one bar and two small supermarkets open although there is a bus service into nearby Ayia Napa and Paralimni.
A car for a few days is a must if you want to explore.
We certainly hope to go back as it is an excellent hotel, the weather was mostly fine and warm and the view from the room was stunning.
All in all a really enjoyable month away.
Rooms cleaned daily and they even supplied bathrobes. Breakfast was a banquet, everything from doughnuts to full English and even omelettes made to order.
Evening meals were plentiful and varied. Only complaint we could find was that they served the red wine cold!
Entertainment was limited as it was out of season and we were too early to see Suzanne and her dancing girls! Beware if you go in the winter - Protaras is closed and is like a ghost town; only this hotel, one bar and two small supermarkets open although there is a bus service into nearby Ayia Napa and Paralimni.
A car for a few days is a must if you want to explore.
We certainly hope to go back as it is an excellent hotel, the weather was mostly fine and warm and the view from the room was stunning.
All in all a really enjoyable month away.
Travel operator: Mercury
Recommended
19 years 4 months ago
I must say was really impressed with this hotel, rooms were excellent and quite large as we had a double bed a camp bed and a cot in are room and it wasnt cramped at all. As for all the public rooms these were very impressive.
Food was good but got a bit repetitive after a while.
Staff were excellent and brilliant with the kids.
Overall I would recommend this hotel and we are going back next year.
Food was good but got a bit repetitive after a while.
Staff were excellent and brilliant with the kids.
Overall I would recommend this hotel and we are going back next year.
Travel operator: First Choice
Recommended
19 years 4 months ago
Constantinos the Great.
Fantastic holiday, the postion of this hotel is perfect for all. On the beach yet a stroll to the main strip of entertainment.
Very clean and good standard, the staff are super cannot fault everything they do is with a smile.
Only down side was hotel entertainment they try hard yet cannot please all..it really didnt effect our holiday as mentioned before very central hotel no hardship to find what you like outside hotel.
Can't wait to go back next year...
Fantastic holiday, the postion of this hotel is perfect for all. On the beach yet a stroll to the main strip of entertainment.
Very clean and good standard, the staff are super cannot fault everything they do is with a smile.
Only down side was hotel entertainment they try hard yet cannot please all..it really didnt effect our holiday as mentioned before very central hotel no hardship to find what you like outside hotel.
Can't wait to go back next year...
Travel operator: first choice
Recommended
19 years 4 months ago
The food was absolutely gorgous we could not fault it.There was different food to choose from every day for 2 weeks.
The hotel rooms were cleaned every day with fresh towels.The reception area is emaculateand the staff are lovely.
The location of the hotel is set a stone throw from the beach,and the pool area is always clean and tidy.
You can get your beach towels everyday from the inside pool area at no extra charge.
The entertainment wasn't up to much but the bars are right on your doorstep a couple of minutes away.
What a fabulous holiday we all enjoyed it and would definately return again and have recommended it to all our friends.
The hotel rooms were cleaned every day with fresh towels.The reception area is emaculateand the staff are lovely.
The location of the hotel is set a stone throw from the beach,and the pool area is always clean and tidy.
You can get your beach towels everyday from the inside pool area at no extra charge.
The entertainment wasn't up to much but the bars are right on your doorstep a couple of minutes away.
What a fabulous holiday we all enjoyed it and would definately return again and have recommended it to all our friends.
Travel operator: Freedom
Recommended
19 years 5 months ago
Me and my family stayed at this hotel and it was fabulous every one of the staff are really great very friendly and went out of there way to help you.
The girls who did the kids club and the entertainment where brilliant and worked really hard.
The food was exellent,different every night something for everyone the cleansenes of the hotel right through was immaculate pool area was really nice plenty of beds.
Overall I just can't say enough about this place it is fantastic can't wait to go back next year. Dont just take mt word for it get your self there you will love it.
The girls who did the kids club and the entertainment where brilliant and worked really hard.
The food was exellent,different every night something for everyone the cleansenes of the hotel right through was immaculate pool area was really nice plenty of beds.
Overall I just can't say enough about this place it is fantastic can't wait to go back next year. Dont just take mt word for it get your self there you will love it.
Travel operator: thomas cook
Recommended
19 years 6 months ago
The hotel was very clean and the food was brilliant.Great location although can be a bit noisy from the bars on the main road (but must admit didnt disturb our sleep or our 2 childrens).
Staff were great at the hotel and they work extemely hard.
The kids entertainers are brilliant and they also entertain the adults with singing and dancing.
We would definately return to this hotel .
Staff were great at the hotel and they work extemely hard.
The kids entertainers are brilliant and they also entertain the adults with singing and dancing.
We would definately return to this hotel .
Travel operator: first choice
Recommended
19 years 6 months ago
Breakfast was very good with great choice.
Hotel was very clean and maid service daily.
Location of hotel is excellent right in the heart of the resort. Staff very friendly and helpful.
Entertainment could have being better but there is plenty of good bars on the door step of the hotel.
I would go back to this hotel again as it is a very good base for a family holiday.
Hotel was very clean and maid service daily.
Location of hotel is excellent right in the heart of the resort. Staff very friendly and helpful.
Entertainment could have being better but there is plenty of good bars on the door step of the hotel.
I would go back to this hotel again as it is a very good base for a family holiday.
Travel operator: diy
Recommended
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Location
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the link below:
Map
Popular hotels in Protaras
