10 Reviews
Traveller Rating
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Excellent1
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Very Good5
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Good4
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: tomsons
Travel operator: first choice
Travel operator: First Choice
However this did spoil our holiday because the good points more than definetly outshone the bad points.
I would most definetly return to Egypt and stay at the same hotel. It was my 50th birthday while I was away and I was treated special and the hotel did us proud on this special occassion and I would like to thank all staff for their efforts to make our stay enjoyable and rememerable. Thank you all
Travel operator: a1 travel
The food was plentiful and although it got a little bit repetitive after two weeks we had no complaints. No dodgy tums either and from what we saw the hygiene in the resturants were first rate. My only complaint would be that the first sitting was always very busy and although we pre-booked at lunchtime, if you weren't there on the dot at 6.30pm then you'd be waiting a good 30 minutes for a seat. We only paid to eat elsewhere once and because of the credit you go we mamanged to get a 3 course meal for all four of us at the pizza place for
Travel operator: Air Tours/Thomas Cook
The rooms themselves are basic and quite small and not anything more than you would find in a UK 2 star hotel. Make sure you set your level of expectation accordingly otherwise you will be a tad disappointed. We were told we would have a family room but all that transpired to being was a third bed being put up in the room. The balconies are a good size though and pleasant to sit out on.
The staff here are excellent! Friendly without being overbearing and incredible with the children. The level of service is first rate and you really feel they are there to help make your holiday a special one. The Guest Relations Manager (Annie) is wonderful and nothing is too much trouble for her (hotel or just general resort related), which is great because she's always available in the reception area (she works some long hours).
Now we come to the down sides. The food. While there is a plenty of it and it's all quite well prepared and presented, it's completely tasteless. I don't know how they have managed to remove all the flavour from everything, but they have. If you like bland - and I mean really bland - food then you'll be absolutely fine. The meal options are quite repetitive and the children's corner is terrible with the only option being Spaghetti Bolognaise - lunch and evening meal ... every day.
Another downside is that the hotel is 80% Germans, 10% french, 10% others. It was quite rare to hear another English holidaymaker. Some may prefer this, but it would have been nice to have been able to socialise a little bit with your own nationality. Sadly this also meant the entertainment and music around the pools was very much geared to the german holiday maker (very Euro pop - Nolan Sisters, Sheena Easton, that kind of thing). We didn't partake in any of the in hotel entertainment as it really was a bit outdated and Hi-de-hi'ish.
To end on a couple of more positives though. There are plenty of sun lounges and parasols, even if you go late in the morning or early afternoon. You'll always find a good place to sit (both at the pools, the Lagoon (which is part of the hotel) and the Rhiana Sea Beach (the free beach which is a free shuttle bus ride away). Secondly, the pool areas are not over crowded and there is a nice little kiddies pool (barriered off from the main one) in the Rhiana Inn pool area. The Sunset Pool was being refurbished when we went and so I can't comment on that. If you are going when this has been re-opened then I think they have added some water chutes to it.
My final comment is do the Oasis Night (I think it's a Monday evening) as it's fantastic! Costs EGP10 per person to go (
Travel operator: Airtours/MyTravel
I was pleasantly suprised by the amount of flowers around the resort.
There were 3 pools and if you kept to the unheated sunset pool you werent bothered by animation staff. The other 2 pools were heated and were much noisier.
The food was good, yes lunchtimes were a little predictable but we were really impressed with the sweet display (particular the swans). Breakfast was breads, cereals, porride, cheese and hams. Evening meals had a different theme each night but we enjoyed the majority of it. Not the same as an English 4 star but then u arent in England. There was always a seperate vegetarian and childrens section.
We kept to the quieter bar and pool so cant really comment on the entertainment. Although the duet in peanuts bar were quite amusing. Seeing the guy sing sex god was an experience!!!
El Gouna is a quiet place probably not suitable for young stag/hen parties but great for anyone wanting a quiet holiday.
Travel operator: panorama
They also water the plants with water of unknown discriptions right outside the balcony.
The pool area they have three pools but do not use the indoor pool unless you have ear muffs.
If you have a room that looks onto the pool donot hope to sleep in the afternoon the music starts at 10am till 12noon then from 3pm till 7pm if you like a loud disco you will like it.
The lagoon is the place to go if you require peace and it is the best food during the day.
The food at the hotel is thye same most days breakfast is continental rice is the main food no fish / chips /mushy peas here.
The peanut bar is good the staff are great they join in as long as you let them in your company.
The entertainment is basic main land Spain.
Travel operator: direct hols
We found the food very plentiful but a little bland. We ate in the Chez Pascal restaurant on 3 occasions and found the food excellent and very cheap. The waiters in the main restaurant seemed more interested in doing their own job rather than looking after the guests. We used the sunset bar and the jazz bar mostly and found them both friendly.
This was not our usual type of holiday and would not do all-inclusive again as we prefer the freedom of choosing where we eat and drink. If you like a hotel resort type of holiday then I am sure you would enjoy staying here.
Travel operator: Archers Direct
Staff varied from brilliant, especially the bar staff to surley. on our wedding anniversary the restaurant manager arranged a cake and band.
Rooms are spacious but the air conditioning is hit and miss.Food in abundance and good variety. beach is bus ride away and all inclusive not available here, drinks have to be paid for.
Entertainment reminiscent of Butlins not my cup of tea but everyone else seemed to enjoy.
Travel operator: cosmos
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