41 Reviews
Traveller Rating
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Excellent9
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Very Good17
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Good12
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Very disappointed with entertainment.
Food was not always hot enough in fact at times more or less cold. The choice was fair and we certainly did not starve but some plainer types of food would have been an advantage.
The staff were to say the least money grabbing and were always on the lookout for tips usually before they earned them. Bar service and waiter service in the evening was poor and we certainly never saw anyone worse for drink because it wasn
Travel operator: direct holidays
Food was the same as we had in other countries but much better quality.
Staff were very friendly & helpful, small tips oiled the wheels for good service.
At the pool bar Waled kept the drinks flowing, finish one the next was on the table.
The evening animation show lacked humour but in the day the animators always had time to talk, laughed & joke with you. The after mid night singer was not the best but after a few drinks who cared.
Do not use the bottled water in your room mini bar get bottles free from any of the bars. We liked helping our selves to the beer at the snack bar and pub.
When they spray for insects shut doors & windows. (Early mornings or evening).
We enjoyed our stay we have just booked for next year.
Travel operator: panorama
The hotel ie brilliant, even better than the 5 star Grand Hotel, which we visited. The hotel is the cleanest I have ever seen, they are cleaning 24 hours a day. The food is ok, there is something for everyone, even a kids corner. Only chips once a week though!!!.
The location of the hotel was fine, only 5/10 mins away from the aiport. Still doing some building work outside the hotel but it did not bother us.
The hotel staff were very nice, very helpful and spoke very good english, nothing was too much trouble. Just remember and tip the waiters and they will be your friend forever, our waiter was called Mohammad, kept calling my husband Prince, very funny, they certainly keep you amused.
The entertainment was ok for the kids but not so good for the adults, but once you meet people and had a few drinks you can put up with it.
I would definately visit the hotel again, my first visit to Egypt and I would recommend the Grand Siva to anyone.
Travel operator: Direct Holidays
After a day or so of settling in we found the hotel staff to be very pleasant and friendly (to all nationalities) and were always there to be of assistance.
The hotel itself we found to be of a high standard of cleanliness, as for the food we found to be also of a high standard with a good selection (different everyday) and always hot.
Overall we found the holiday to be very satisfactory and are looking forward to returning there in the near future.
Travel operator: direct holidays
It's a nice clean hotel and staff can be seen constantly cleaning the public areas.
We weren't impressed at all by the location - outside the hotel it's like a building site. Hurghada is obviously a new resort and as such is expanding constantly with none of the new buildings finished. You take your life in your hands if you try to walk along the main road to the shops.
We were hoping for a spot of snorkelling but there's none to be had unless you pay for a boat trip - VERY disappointing, particularly if you've been to Sharm el Sheik.
The priority of the hotel staff seems to be to look after the German and Russian guests. English people are almost invisible!!! We found out from some Germans that Siva is a German owned chain hence the huge German patronage. We certainly will not be visiting this hotel again.
Travel operator: Panorama
The majority of the bars and entertainment were inside the hotel and there was not enough seating or "quiet" areas. You also had to queue for tables in the restaurant for your evening meal.
The entertainment was poor for a hotel of this size.
The priority of the staff was to look after the German guests, and if you wanted a sunbed on the beach you had to be down there for 6.30 a.m.!
Thank goodness we only had one week.
Travel operator: Panorama
The hotel was extremely clean and the staff were very friendly, and we were never ignored by staff who we were told favoured the German visitors to the hotel over British visitors.
The choices of food throughout the day was excellent, however there was more of a continental twist on an evening in the restaurant and we found the food quite limited, especially for my daughter. However, with all of this in mind I would not hesitate to stay here again if I ever visit Hurgharda again and I definitely would recommend this location to friends and family.
Travel operator: Panorama
The lads at the pool bar were superb never pushed for tips or anything. I found that if you go out of your way to talk to them they are superb if you just get your drinks and walk away as long as you are polite they are
Food was ok nothing special though 'the entertainment' wasn
Travel operator: going places
The food was fresh and always hot, and yes, there were a lot of Germans there, but we were made more than welcome (maybe because there were 7 of us!) My friends mum who's 86, got chatted up by all the waiters, and even had a mock wedding ceremony with three of them! She loved it!! Made her holiday!
Just a tip for December though, it can get a bit breezy and cold in the evenings, so take a cardi! Staff were very attentive, in the hotel and in the beach bar, we'd certainly go back again! Even on the last day, our flight was delayed by 8 hours, and they kept the all inclusive open for us, so we could have a nice meal and a few drinks before we left.
Only one thing, one lady phoned home and was told the flight was still running over 4 hours late, however, they did take us to the airport, so we were hanging about there for hours, not the best end to the holiday.
Hotel was fab, very clean, couldn't fault it!!!
Travel operator: Panorama
The hotel caters for 80-90% German & Dutch, but that isn't really a problem.
My 10yr old had contracted a bug in Luxor and collapsed upon arrival at the hotel. The Doctor on site was brilliant, he spoke good English and was very thorough. The reception staff were also great. However, they hit us with a
Travel operator: Panorama
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