29 Reviews
Traveller Rating
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Excellent0
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Very Good13
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Good6
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Average9
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
The hotel is clean and the grounds are very nice. The pool was good but at the pool bar it took forever to get a drink.
The all inclusive package was more like full board and the food at the restaurant was "just edible", we ended up eating out most nights not what you expect to do at all inclusive hotels. Most of the staff were nice and pleasant.
The room was good and very clean but the cleaner expects a tip.
There is NO entertainment at all and nothing for kids. The hotel is in quiet location, so if you want to go out anywhere you have to get a taxi or use the hotels free shuttle bus.
Every thing you want to buy you have to barter for even taxis. I want to go back to Sharm el Sheikh but I would not stay at this hotel.
The all inclusive package was more like full board and the food at the restaurant was "just edible", we ended up eating out most nights not what you expect to do at all inclusive hotels. Most of the staff were nice and pleasant.
The room was good and very clean but the cleaner expects a tip.
There is NO entertainment at all and nothing for kids. The hotel is in quiet location, so if you want to go out anywhere you have to get a taxi or use the hotels free shuttle bus.
Every thing you want to buy you have to barter for even taxis. I want to go back to Sharm el Sheikh but I would not stay at this hotel.
Travel operator: planet travel
18 years 7 months ago
We arrived 5pm,the bell boy brings your bags to your room within half an hour,expect to give a tip of about a pound.
Breakast was omelettes,pancakes-salad-cakes-cereal and toast,plenty of tea/coffee/juices and the staff in the restaurant were all great.
Our room was cleaned daily and the guy who cleaned it did a good job,daily making us laugh by making swans,hearts,snakes out of our towels!!The hotel itself was also very clean,it seemed the staff were always cleaning,if not the pool then the gardens-rooms-just always cleaning!
Location was fine,around 5-10mins from naama bay in a taxi and the hotel has a taxi man in a red car who will take you for 25 egyptian pound(2.50)
Staff all seemed friendly,always happy to help you.
No entertainment at all but this didnt bother us as it was so cheao to go to naama bay.There was a dj around the pool daily who played a wide rnge of music.
We would use this hotel again!
Breakast was omelettes,pancakes-salad-cakes-cereal and toast,plenty of tea/coffee/juices and the staff in the restaurant were all great.
Our room was cleaned daily and the guy who cleaned it did a good job,daily making us laugh by making swans,hearts,snakes out of our towels!!The hotel itself was also very clean,it seemed the staff were always cleaning,if not the pool then the gardens-rooms-just always cleaning!
Location was fine,around 5-10mins from naama bay in a taxi and the hotel has a taxi man in a red car who will take you for 25 egyptian pound(2.50)
Staff all seemed friendly,always happy to help you.
No entertainment at all but this didnt bother us as it was so cheao to go to naama bay.There was a dj around the pool daily who played a wide rnge of music.
We would use this hotel again!
Travel operator: jmc
Recommended
18 years 8 months ago
The first week of are holiday was fine other than having to change rooms because off problems with the block we were in.
Hotel is spotless Gardens wonderful. Food was ok. Very poor entertainment.
We had a major problem in are second week. We had cash taken from our room. So make sure that your valuables are locked away in the safe. Would not return to this hotel because of the theft of our cash. The country already has a terrorist problem, We will not be back to this country. We travelled to Egypt knowing the bombs had recently gone off but we wanted to support the people and thats the thanks we got. Is this hotel SAFE
Hotel is spotless Gardens wonderful. Food was ok. Very poor entertainment.
We had a major problem in are second week. We had cash taken from our room. So make sure that your valuables are locked away in the safe. Would not return to this hotel because of the theft of our cash. The country already has a terrorist problem, We will not be back to this country. We travelled to Egypt knowing the bombs had recently gone off but we wanted to support the people and thats the thanks we got. Is this hotel SAFE
Travel operator: Sunstar Leisure
18 years 11 months ago
We stayed here for 1 week and it was excellent already booked to go again in April !!
The hotel was spotless and the rooms were cleaned everyday.
There is 2 pools which are both lovely one small and the other large.
The staff would do anything to help you and are really friendly they just need to move a bit quicker they are not in a hurry for anything.
Entertainment was limited but I think it's because most people go to Naama bay at night which is really good and I would recommend the Hard Rock cafe the food is lovely.
Food in the hotel was o.k the best thing was the pizzas which you can get any time off the day and they do room service if you just want to stay in for the night.
There is two beaches which the hotel runs shuttle buses for, Diamond beach and Mexicana beach there is also a free bus to take you to the old market and Naama bay but it's cheap enough just to get a taxi everywhere.
The hotel location is good it's only 10 minutes from the beaches, Naama bay and the market. There is shops round about you and a few cafes and stuff which means it gets quiet early as Naama bay is busy all the time.
This is a great hotel for families and couples and would recommend it to anyone!!
The hotel was spotless and the rooms were cleaned everyday.
There is 2 pools which are both lovely one small and the other large.
The staff would do anything to help you and are really friendly they just need to move a bit quicker they are not in a hurry for anything.
Entertainment was limited but I think it's because most people go to Naama bay at night which is really good and I would recommend the Hard Rock cafe the food is lovely.
Food in the hotel was o.k the best thing was the pizzas which you can get any time off the day and they do room service if you just want to stay in for the night.
There is two beaches which the hotel runs shuttle buses for, Diamond beach and Mexicana beach there is also a free bus to take you to the old market and Naama bay but it's cheap enough just to get a taxi everywhere.
The hotel location is good it's only 10 minutes from the beaches, Naama bay and the market. There is shops round about you and a few cafes and stuff which means it gets quiet early as Naama bay is busy all the time.
This is a great hotel for families and couples and would recommend it to anyone!!
Travel operator: Thomas cook
Recommended
18 years 11 months ago
The hotel was brilliant. Lovely and clean. Couldn't fault the rooms at all.
A fantastic walk in shower, free air-con, Satalite TV with 24 hour movie channels, Mini bar.
Over all - Fantastic !!
Only stayed Bed & Breakfast which i was glad of but food was OK.
Lack of entertainmemt but only a 10-15 min taxi ride to Naama Bay where thay have pretty much everthing!
A fantastic walk in shower, free air-con, Satalite TV with 24 hour movie channels, Mini bar.
Over all - Fantastic !!
Only stayed Bed & Breakfast which i was glad of but food was OK.
Lack of entertainmemt but only a 10-15 min taxi ride to Naama Bay where thay have pretty much everthing!
Travel operator: Thomas Cook
Recommended
19 years ago
A fabulous, clean well maintained hotel.
The grounds are nice and well maintained. The rooms furnished to a very hugh standard.
The pool was cleaned each night, the rooms cleaned every day.
Nice restaurant, not too much choice. If you were there for 14 nights there is not enough variation.
Staff were all lovely and helpful, can't do enough for you.
I am returning to this hotel in a few weeks and would recommend to family and friends.
The grounds are nice and well maintained. The rooms furnished to a very hugh standard.
The pool was cleaned each night, the rooms cleaned every day.
Nice restaurant, not too much choice. If you were there for 14 nights there is not enough variation.
Staff were all lovely and helpful, can't do enough for you.
I am returning to this hotel in a few weeks and would recommend to family and friends.
Travel operator: Thomas Cook
Recommended
19 years 1 month ago
Found the hotel spotless and rooms large and perfectly cleaned each day.
The food was excellent but I think if 14 day stay the selection could be a little repetitive.
Situated about 15 minutes from Naama Bay and about
The food was excellent but I think if 14 day stay the selection could be a little repetitive.
Situated about 15 minutes from Naama Bay and about
Travel operator: sunsure (teletext)
Recommended
19 years 2 months ago
We enjoyed the hotel.
The staff could not do enough for us, it was spotlessly clean, beds changed every day, and they put little things on the beds, they rolled the towels up to make things, i.e, one day a crocodile, next a swan, we asked him to show us how to do it, and was quite willing to show us.
The food was ok, but we wish we had gone all inclusive.
The location was not very good, too far away from everywhere, but, they did have a shuttle bus to take you to the 2 beaches, the Mexicana, and Diamond beaches.
Entertainment is zero, you have to go into town. We got friendly with the staff, and a few of them took us to Fantasia, where they go for things like watching belly dancing etc. It was one of our birthdays, and the md of the hotel arranged a cake, and all the staff came up to sing to her. When she got badly bitten by bugs, they made sure she had creams, and went out of their way to see she was ok, they were lovely.
The staff could not do enough for us, it was spotlessly clean, beds changed every day, and they put little things on the beds, they rolled the towels up to make things, i.e, one day a crocodile, next a swan, we asked him to show us how to do it, and was quite willing to show us.
The food was ok, but we wish we had gone all inclusive.
The location was not very good, too far away from everywhere, but, they did have a shuttle bus to take you to the 2 beaches, the Mexicana, and Diamond beaches.
Entertainment is zero, you have to go into town. We got friendly with the staff, and a few of them took us to Fantasia, where they go for things like watching belly dancing etc. It was one of our birthdays, and the md of the hotel arranged a cake, and all the staff came up to sing to her. When she got badly bitten by bugs, they made sure she had creams, and went out of their way to see she was ok, they were lovely.
Travel operator: jewel in the crown
Recommended
19 years 3 months ago
The hotel in general, was very clean and the pool/lounge area spacious. Rooms are cleaned on a daily basis and replenished with fresh towels.
The All Inclusive package was disappointing and food was bland, with little variation. A few holiday-makers(us included)suffered stomach upsets throughout the duration of our stay. Although we understand this is not uncommom in Egypt...
The staff were not unpleasant by any means just very slow serving drinks, and a 'rinse' under the tap is a far as cleaning the plastic cups goes.
Our advice - Maybe better to stay self-catering.
The All Inclusive package was disappointing and food was bland, with little variation. A few holiday-makers(us included)suffered stomach upsets throughout the duration of our stay. Although we understand this is not uncommom in Egypt...
The staff were not unpleasant by any means just very slow serving drinks, and a 'rinse' under the tap is a far as cleaning the plastic cups goes.
Our advice - Maybe better to stay self-catering.
Travel operator: Cosmos
19 years 4 months ago
Food very poor - Breakfast no fresh fruit (some melon did appear after discussion with hotel manager), only one breakfast cereal.
Lunch dinner all very repetertive and of poor quality
Food from pool bar ok but you have to pay for it.
Italian rest ok but extra charge for food and all drinks check bill they tried to charge for full price for all the food not just the supplement that was advised in welcome letter.
Steak House no longer available closed
Not happy with way staff wash glasses in just water under tap.
Bedrooms very large and fairly well looked after and the lay out of this place was great small pool very quite, plenty of sunbeds and free towels in pool area.
Most of the staff are ok
Would go back on room only or in a self-catering apartment as we liked the atmosphere here.
Lunch dinner all very repetertive and of poor quality
Food from pool bar ok but you have to pay for it.
Italian rest ok but extra charge for food and all drinks check bill they tried to charge for full price for all the food not just the supplement that was advised in welcome letter.
Steak House no longer available closed
Not happy with way staff wash glasses in just water under tap.
Bedrooms very large and fairly well looked after and the lay out of this place was great small pool very quite, plenty of sunbeds and free towels in pool area.
Most of the staff are ok
Would go back on room only or in a self-catering apartment as we liked the atmosphere here.
Travel operator: Imperial Travel
Recommended
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