24 Reviews
Traveller Rating
-
Excellent6
-
Very Good12
-
Good3
-
Average3
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Travel operator: FLYGLOBESPAN
Travel operator: Thomson
FOOD. The food was ok although very bland sometimes was not hot at all and got to be very repepitive.
HOTEL STAFF. The staff were all friendly and polite they would do anything for you. Around the pool you do get asked for the odd massage and the boat trips but just a firm no will suffice.
ENTERTAINMENT. The animation team are really good, they work hard especially Titto. The entertainment in the evenings was a bit amateurish,but there is nothing else to do. If you book a relaxing holiday this is what you will get.
As i said before that we did not get to the hotel till 6.30 we assumed that our all inclusive would have finished at 6.30 the day we left, but oh no!, as we waited to be picked up to go to the airport at 4.30 we decided to have a final drink with friends the next thing we knew a waiter had been told by the finance manager to charge us for the drinks which he did. Although the waiter was very apologetic he said he had no choice. This incident left us with a very bitter taste in our mouths after what would and could have been a very nice relaxing holiday.The best thing i think we did in Egypt was the quad biking, it was excellent and well worth a go.
Travel operator: HAYES TRAVEL
The hotel and pools had a great team of cleaners it was never ending, i was a bit sad as i was one of a few who didnt get the swan/flower/croc ect ect displayed from towels in my room.
If your looking for hustle and bustle and 24/7 partying then i would say not to stop at this hotel i would advise you to stop nearer or in Naama Bay where the nightlife goes on into the early hours as this hotel is about a 20 minute drive away, the animation team in the hotel are good but can be a bit same old same,
i would definatly go back to this hotel as i as a single traveller felt safe at all times and was treated with upmost respect
Travel operator: Travel Republic
Travel operator: sea side travel
The rooms, all with nice views, enough space and a balcony, always clean and the housekeeping staff is not only polite and helpful, but also real artists - leaving wonderful creations of towel flowers or animals. The bar and restaurant staff - just wonderful - very helpful, always smiling, polite, friendly.
I have to give a big compliment also to the kitchen. All food delicious and I just love the buffet there - enough choice that everybody can find something of their taste but not that overloaded that you do not know where to start or end. Great choice and good quality.
Also the pool boys have to be mentioned as friendly and helpful even though they have been busy all day. And the animation team - Titto, Sascha, Tony - you are the TOP of the TOP. Amusing, motivating (but not pushy), friendly, helpful and fun, fun, fun. A big thank you, also to the management team, everybody has been taking sooo good care of us.
Travel operator: Neckermann
We paid a good price and had a relaxing holiday for our family.
Travel operator: alltours
Our room was spacious, clean, comfortable beds, excellent room steward, free air con, mini fridge(essental to keep your water cool).
The pool although freezing (seems to be very common in Egypt) we cleaned every day, the gardens were tended constantly and all the main areas were clean comfortable and very attractive.
The staff including the entertainment team were 1st rate always very polite and always with a friendly approach.
The food was plentiful but somewhat different to what we were used to having said that we never went hungry it would have been impossible to do so.
The beach that the hotel uses is on the small size it is far better to use the hotel mini bus and pay the 2 euros and go to Sharks Bay, much better beach, better snorkelling, much better for children and there are a few very cheap shops there both for something to eat and to buy bits and pieces.
All in all we had an excellent time must say hello to everyone we met hope your Christmas went well.
Travel operator: travel city direct
What a holiday from HELL !
We arrived on 24/09, one of our parties suitcases did not arrive until next day from Cardiff Airport as they have weight issue's and 45 people did not get their luggage until Monday evening and they had to go and collect it themselves @ their cost from Sharm Airport as it was sent via Gatwick on the flight on Monday. First night there we were broken into, Camera, sunglassses, clothes stolen, no forced entry so inside job but the hotel was not having it and we were forced into saying we had lost it or we were told we would have to go to Police station everyday 100km away !
Food was rubbish and hardly cooked properly, go up to Namma Bay they have KFC, McDonalds and Hard Rock Cafe at least you will get something half decent there!
We started to enjoy our holiday and then the last night, broken into again! Clothes were ripped up etc, again no forced entry we were again told it could not be staff, but who else has a key! We had to sleep with Security outside our room all night and they were placed there until we left @ 4.15pm on the 01/10. Be very weary of the Massage people and the shop people that befriend you as we are 100% it was one of the Massage people doing this as my friend knocked him back, he has now been sacked from the hotel! Then to top it off we arrived back into Cardiff on 01/10 around 11.30pm to be told 100 people would not get their suitcases and yes none of us got ours, we hopefully get them on Tuesday/Wednesday if lucky coming via Gatwick again.
Stay away from this hotel if you have any sense.
Travel operator: Travel City Direct
Room service could not be faulted cleanliness overall was excellent. Flies did tend to be quite annoying at times and that's the only thing we found to be a real problem.
Entertainment staff were friendly, hotel staff always there to help and the spa treatments good value for money.
The shuttle bus took us to the beach which was restricted but still enjoyable, again the staff, soft drinks and basic food was very good.
Travel operator: fleetwood
Ask a Question
Got a question? Ask our community of over 1.5 million users.