3 Reviews
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Good2
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Review Overview
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Cleanliness
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Food
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Service
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Location
16 years 2 months ago
Hotel was in a lovely location with excellent views. We had high hopes for the room which were dashed the minute we entered it. Although the bedding was immaculate the room was tatty the carpet old and stained, furniture looked like it came from a junk shop with only 4 hangers in the wardrobe. There was a large plant in the room and you could actually write your name in the dust on its leaves, there was also a thick layer of dust on the top of the bed canopy. The paintwork was chipped and scratched. There was no central heating in either the bedroom or bathroom and not even a heated towel rail. We were provided with 2 plug in electric heaters but as there was no timer you either left them on all night or faced a freezing room in the morning. There was no phone in the room and most mobiles don't work in Port Isaac. The loo seat was loose and the hot water tap on the bath was faulty.
Breakfast was good except the cheap quality sausage let it down as did the dirty t-shirt worn by the waitress.
This hotel has the potential to be excellent and the prices they charge imply a high standard, however, the photos on the website are misleading and the hotel is obviously capitalising on the tourism brought into the resort by the Doc Martin TV series. This hotel is of a very low standard and I would not recommend it to anyone.
Breakfast was good except the cheap quality sausage let it down as did the dirty t-shirt worn by the waitress.
This hotel has the potential to be excellent and the prices they charge imply a high standard, however, the photos on the website are misleading and the hotel is obviously capitalising on the tourism brought into the resort by the Doc Martin TV series. This hotel is of a very low standard and I would not recommend it to anyone.
Travel operator: None
17 years 2 months ago
We booked in for 3 nights in the room named 'Biology' and were very disappointed.
Don't be fooled by the pictures on the Web site, these were taken to make the hotel look far better than it actually was.
The hotel looked grubby, it could do with a good clean and redecoration. The room we had, had probably been used for self catering at one point, as there was a 1980's style kitchenette installed which was falling apart and not working. This is covered by a wooden screen in the photos on the web site, they were obviously too concerned that this may detract from the rooms appeal.
There was also a considerable amount of noise coming from other rooms, as the walls are thin, this was not the fault of the occupants.
The staff although polite and reasonably efficient didn't seem to bother whether our stay was good or bad and if we encountered any problems. Seemed like they were just there for the money, without giving anything back
The only plus point were the room was large, the views good (through the dirty windows), the bed comfortable and the food OK.
Therefore I would not recommend this hotel, the room was
Don't be fooled by the pictures on the Web site, these were taken to make the hotel look far better than it actually was.
The hotel looked grubby, it could do with a good clean and redecoration. The room we had, had probably been used for self catering at one point, as there was a 1980's style kitchenette installed which was falling apart and not working. This is covered by a wooden screen in the photos on the web site, they were obviously too concerned that this may detract from the rooms appeal.
There was also a considerable amount of noise coming from other rooms, as the walls are thin, this was not the fault of the occupants.
The staff although polite and reasonably efficient didn't seem to bother whether our stay was good or bad and if we encountered any problems. Seemed like they were just there for the money, without giving anything back
The only plus point were the room was large, the views good (through the dirty windows), the bed comfortable and the food OK.
Therefore I would not recommend this hotel, the room was
Travel operator: none
20 years 11 months ago
Very poor standards of finish and uncompleted work spoil this hotel. Restaurant is excellent and the food served is the best BUT the hotel is a great disappointment.
Cracked and loose plaster on corridoor walls, peeling paint in bedroom, windows that are rotten and can't be opened. Central heating not completed and electric heaters that trip the fuses so leaving guests with no heat. Missing door handles.
A novel bathroom and toilet that has double glass doors to the bedroom - ok if you know your fellow guest well! No telephones in some rooms - management say most guests bring mobiles! Unfortunately few mobiles actually work in Pt Isaac. Management missing most of the time but say it will be ok when the refurb is finished - but still they charge full price for these "executive suites". I do wonder what the non-refurbished standard rooms were like.
New Years Eve gala dinner was excellent but finished by 9.15 by when the very small bar was full of non residents (locals) just drinking - no where else but our bedrooms for the residents paying
Cracked and loose plaster on corridoor walls, peeling paint in bedroom, windows that are rotten and can't be opened. Central heating not completed and electric heaters that trip the fuses so leaving guests with no heat. Missing door handles.
A novel bathroom and toilet that has double glass doors to the bedroom - ok if you know your fellow guest well! No telephones in some rooms - management say most guests bring mobiles! Unfortunately few mobiles actually work in Pt Isaac. Management missing most of the time but say it will be ok when the refurb is finished - but still they charge full price for these "executive suites". I do wonder what the non-refurbished standard rooms were like.
New Years Eve gala dinner was excellent but finished by 9.15 by when the very small bar was full of non residents (locals) just drinking - no where else but our bedrooms for the residents paying
Travel operator: Unknown
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