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Old Manse Hotel

1 of 2 hotels in Bourton On The Water

4 out of 5 from 2 reviews
3 stars
Old Manse Hotel, Victoria Street, Bourton-on-the-Water, Cheltenham, Gloucestershire GL54 2BX

2 Reviews

Traveller Rating

  • Excellent
    1
  • Very Good
    0
  • Good
    1
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Amazing
2 months ago
I recently had the pleasure of staying at this fabulous hotel, and I must say, it exceeded all my expectations. From the moment I arrived, I was warmly greeted by the attentive staff and made to feel right at home. The impeccable service and attention to detail truly made my stay memorable.

One standout aspect of my experience was the exceptional management by Ricardo. His leadership skills were evident in the smooth operation of the hotel and the high level of professionalism displayed by the entire team. Ricardo was always accessible, approachable, and went above and beyond to ensure that guests like myself had a wonderful stay.

Overall, I cannot recommend this hotel enough, thanks in large part to Ricardo's excellent management. I left feeling truly valued as a guest and will definitely be returning in the future. Thank you to Ricardo and the entire team for a truly exceptional experience!
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Travel operator: Booking.com

Recommended
Mrs L Stanton
18 years 9 months ago
Only had one breakfast it was adequate cereal, tea or coffee, beans bacon, sausage, eggs, toast.

Felt the corridors on the way to the bedrooms could have done with a splash of paint. We had a four poster bed room not that much space found it dark mainly due to the canopy over the bed. The sheets weren't big enough only fitted on top of the mattress. Thought they could have put extra luxuries in the room such as biscuits, fruit, fridge maybe. I would check on the dates for the creams ours was 4 mths old. Floor boards was a nuisance very creaky. Bedroom was on the front of the hotel views was lovely but you got all the noise from the road and the bar underneath.

Overall I was expecting far more luxury.

Staff few were helpful some were ignorant.

As far as I know there was not entertainment, maybe too early in the year.

I wouldn't visit the hotel again not for the money we paid far better hotels around, don't think they deserve the three stars.

The village was very picturesque hotel placed in nice spot.
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Travel operator: old English inns

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