Hotels in Minehead, England
1 of 1 hotel in Minehead
Don't believe what you are told you are booking
Luggage trolleys quickly disappear be prepared to walk distance to room unless pay additional for priority parking or staying in hotel. Food court dining and silver accommodation are basic.
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5 years 9 months ago
my holiday at bulletins minehead last weekend, was totally ruined by the attitude of customer care and management . they have blatant disregard for and contempt for their clients who are merely bringing a problem to their attention, they treat customers like liars, talk over them, talk at the same time as them, refuse to offer any solution, refuse to give addresses and CEO at head office..
they make you feel like you have been hitting your head against a brick wall
Sir Billy would be most unhappy as the company was built on customer comfort and service and is being ruined by ruthless, jobsworth, bullies.
on the plus side is good food and friendly catering staff who couldn't be more helpful, if i was CEO they would be in charge of customer care and the management at customer care sacked.
i am writing to the CEO to complain as no good involving their management as you would get no where
they make you feel like you have been hitting your head against a brick wall
Sir Billy would be most unhappy as the company was built on customer comfort and service and is being ruined by ruthless, jobsworth, bullies.
on the plus side is good food and friendly catering staff who couldn't be more helpful, if i was CEO they would be in charge of customer care and the management at customer care sacked.
i am writing to the CEO to complain as no good involving their management as you would get no where
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