8 Reviews
Traveller Rating
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Excellent3
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Very Good4
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Good1
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Tui
Travel operator: Tui
Hotel tip: Good food and staff are helpful make it a great Xmas for kids
We are both fussy eaters yet managed to find food we liked each meal time from toast, cereals and cooked for breakfast and chips, pasta, soups, salad and fresh bread for other meal times. Drinks on offer were fruit juice, water and hot drinks including hot chocolate.
The location was idyllic. Not too isolated and not too busy.The grounds were large enough to sledge in.
Staff were great and would do anything to help if needed. As were the First Choice reps. They were always about and couldn't do enough for you. My 4 year old enjoyed the Kid's Club Christmas Party and once I had downed a few wines, the pub quiz and Gale night were a blast.
My only moan is the shower. It was freezing. I have heard however that if you showered midday when no-one else did the water was warm!
I guess a holiday is what you make of it. We loved every minute. I would so go back.
Travel operator: First Choice
Travel operator: 1st choice
Travel operator: First Choice
Travel operator: First Choice
There is a large dinning room with buffet meals. Food was ok and plentyful.
Rooms cleaned every day and bar area was very clean.
There is a kids play area that kept them busy reps looked after the kids if you wanted them too.
The hotel staff were very friendly and helpful.
As we went here for Christmas we did not stay in for the entertainment we were too busy playing in the snow in the hotel grounds which was fantastic with views you can only see on a christmas card.
All in all this hotel was fantastic, the Christmas of my dreams I would definitely go back
Travel operator: first choice
On arrival, we found the hotel to be very welcoming, warm, clean and staff very friendly.
Our room was not too small and had a sauna which was fantastic after an action packed day of activities. Even though the restaurant was never very full, the staff were continually bringing out fresh, hot food which was absolutely delicious. Our 6 year old daughter was more than happy with the selection on offer and was a huge fan of the ice cream.
The staff (or rather Elves) looking after the activities were fantastic and were constantly playing with the children.
The scenery was unbelievable and Deer roamed freely on in the grounds.
We had planned this as a once in a lifetime holiday but we have found ourselves collecting brochures for another 3 or 4 day trip this December.
The smile on all our faces lasted for weeks!
Travel operator: First Choice
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