6 Reviews
Traveller Rating
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Excellent2
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Very Good0
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Good0
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 3 months ago
These apartments are basic and quite clean. There is no air conditioning and lots of mosquitoes. The plug-ins we bought with us were not much use the mossies did not go near them. We found that before going to bed we got as many as we could and that was the best thing to do. The pool seemed Ok, we used the beach which was fantastic.The bar area was very dirty and when we arrived at first and went to get a drink there were only children serving. there were lots of flies and mossies, the toilets were very dirty too in the bar, this put us off eating or drinking there and as there were loads of very good restaurants and bars this was our choice. The showers were awful as every time you had a shower they flooded out into the kitchen and there was a bucket and mop there to use which smelled. It is very hot in these apartments and because of the mossies doors and windows need to be closed. The linen was changed twice in two weeks but the second lot was threadbare with holes. The staff were mostly unseen.
Travel operator: Thomas Cook
16 years 5 months ago
What
Travel operator: Thomas Cook
16 years 5 months ago
Well we can only agree with Gary and Carolyn's review of the Arillas Bay Aprtments.
We were the couple that were next door to Gary and Carolyn and consequently were the ones who had three attempted break-ins to our room in one night.
Arillas is beautiful, the food is great, all of the bars and restaurants are lovely and staffed by genuine friendly and welcoming people, the same cannot be said of the arillas bay apartments.
Cleanliness was appaling, nobody even attempted to clean our room for three days in a row, we never had our sheets or towels changed in the entire week we stayed there, and had to buy our own toilet roll after the meagre amount they left us on arrival ran out on our second day. Self catering facilites were diabolical, the fridge and kettle were the only ?safe things that could be used. We tried to use the grill to make toast one morning and gave up after waiting 45mins for the bread to brown!
The bathroom was dirty and smelt, drainage was appalling and the room flooded after every shower-stupidly i wondered on arrival why a mop and bucket were left in the bathroom. The shower curtain was filthy and full of mould. There were flies everywhere, including the bar area, which was strange as this was never a problem in any other bar or restaurant we used.
The rooms were stiflingly hot as there was no air conditioning, we had to resort to walking into town and renting a fan from one of the shops as we were told by the rep we could not rent one from the owners.
The pool never cleaned and there were only four umbrellas in total-one of which was broken! Little wonder so few people sat around the pool.
On the night of the attempted break-ins the staff really could not have been less interested, trying to pacify us by telling us that the guy who tried to break in was drunk and was very sorry, but not to worry beacuse they knew him as he rented a house from them on the complex- turned out he was married to the cleaner-very reassuring, especially since there were no safe deposit boxes etc on site to store valuables!!! Many thanks to Gary and all the other residents who helped Steve catch this guy
The night after the break-in we were sitting in the bar with another couple staying at the apartments, the guy who had attempted to break-in walked into the bar, walked over to the fridge as bold as brass and helped himself to a bottle of beer and then started chatting and laughing with the staff!
Beacuse we complained to the rep the next day the staff actually ignored us for the rest of the holiday. As we were only staying for 7 nights and the break-in happened on the second to last night we did not bother to push the rep to be moved but had we been staying for 14 nights we definatley would have done so
Corfu is a beautiful island and Arillas is a lovely resort which i would recommend anyone to visit, i would not however, ever recommend staying at these apartments, Thomas Cook must review them, they really should be removed from their brochure.
We were the couple that were next door to Gary and Carolyn and consequently were the ones who had three attempted break-ins to our room in one night.
Arillas is beautiful, the food is great, all of the bars and restaurants are lovely and staffed by genuine friendly and welcoming people, the same cannot be said of the arillas bay apartments.
Cleanliness was appaling, nobody even attempted to clean our room for three days in a row, we never had our sheets or towels changed in the entire week we stayed there, and had to buy our own toilet roll after the meagre amount they left us on arrival ran out on our second day. Self catering facilites were diabolical, the fridge and kettle were the only ?safe things that could be used. We tried to use the grill to make toast one morning and gave up after waiting 45mins for the bread to brown!
The bathroom was dirty and smelt, drainage was appalling and the room flooded after every shower-stupidly i wondered on arrival why a mop and bucket were left in the bathroom. The shower curtain was filthy and full of mould. There were flies everywhere, including the bar area, which was strange as this was never a problem in any other bar or restaurant we used.
The rooms were stiflingly hot as there was no air conditioning, we had to resort to walking into town and renting a fan from one of the shops as we were told by the rep we could not rent one from the owners.
The pool never cleaned and there were only four umbrellas in total-one of which was broken! Little wonder so few people sat around the pool.
On the night of the attempted break-ins the staff really could not have been less interested, trying to pacify us by telling us that the guy who tried to break in was drunk and was very sorry, but not to worry beacuse they knew him as he rented a house from them on the complex- turned out he was married to the cleaner-very reassuring, especially since there were no safe deposit boxes etc on site to store valuables!!! Many thanks to Gary and all the other residents who helped Steve catch this guy
The night after the break-in we were sitting in the bar with another couple staying at the apartments, the guy who had attempted to break-in walked into the bar, walked over to the fridge as bold as brass and helped himself to a bottle of beer and then started chatting and laughing with the staff!
Beacuse we complained to the rep the next day the staff actually ignored us for the rest of the holiday. As we were only staying for 7 nights and the break-in happened on the second to last night we did not bother to push the rep to be moved but had we been staying for 14 nights we definatley would have done so
Corfu is a beautiful island and Arillas is a lovely resort which i would recommend anyone to visit, i would not however, ever recommend staying at these apartments, Thomas Cook must review them, they really should be removed from their brochure.
Travel operator: thomas cook
16 years 6 months ago
My Mum and I decided to have a relaxing break away form it all. When I booked online, we chose a two bedroomed apartment (very small supplement so why not?). When we walked in to the apartment it took my breath away. The apartment Took up half the first floor of the building and was very clean and spacious. The sun was beaming through the windows from all angles it seemed. upon walking out to the balcony we soon realised it was the biggest balcony I have ever encountered. It wound around the building and covered three sides, back, side and front. So, whatever time of day somewhere on the balcony had sun!
Travel operator: Thomas Cook
Recommended
18 years 6 months ago
In a nutshell do not go. The rooms are filthy.
Fridge crawling with ants. Rooms clastrophobic,dark tiny windows - just horrible,horrible,horrible.
Fridge crawling with ants. Rooms clastrophobic,dark tiny windows - just horrible,horrible,horrible.
Travel operator: Manos
20 years 3 months ago
Arillas Bay apartment is a good place to stay I stayed there 6 years in the same apartment I found it to be clean very friendly and the staff are good.
The food there is good but be prepare to wait for the bill as I found they are a bit slow but that is what the Greece are like.
The food there is good but be prepare to wait for the bill as I found they are a bit slow but that is what the Greece are like.
Travel operator: manos
Recommended
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