On arrival to the hotel - didnt realise how far away it was from any form of life.

We stayed in the bungalows - when they said the rooms were basic, they really did mean basic. Although the rooms were cleaned daily, we counted the days as to how often our bedding was changed and it was 9 days, we must have been missed, i think it was because we were making the beds in the morning. We have two boys and the bunk beds were alot to be desired.BBC World does not warrant satellite TV. TV in bar area was always on teletex - evening entertainment was ok for kids, but never seen so many adults playing cards in the evenings or looking so bored. Went to Mikes bar 2 hotels down the beach (which I would recommend).

Sunbeds were also a sore point, if you could stay up alnight or an early riser you would be guarenteed a bed, dont feel guilty about putting your towels out, coz the Germans do it, (which there was alot of) but if you had a late night on all the free drink and had a lie in, dont expect a bed.
Now for the good point - Food, There was alway plenty too eat.

Very impressed with reception staff, they spoke very good English, very welcoming, we stayed in a bungalow, it was tiny!! But all we did was sleep wash and change there, kept spotlessly clean by very friendly cleaners.

You could find somewhere to eat from 7am until midnight recomend the pizza bar:)

Hotel location was fine for us as a family, we went on a bus to Chania, worth a visit in early evening, 1 euro per person for the journey free for under 6.

Hotel staff were very helpful, kids loved mini disco,only moan was obvious friction between animation team, although all were quite talented there was no team work between them and it showed.

This would not stop us returning, as a whole the holiday was excellent!:)

Stayed in bungalow - disappointed with room as very small and basic for a 4* hotel. Child's bed was only a small camp bed. Room very clean though.

Food selection was very good - pizza great for lunch and snacks. Free ice cream for kids also great.

All the hotel staff were very friendly. The reception staff very helpful.

Kids disco was good but the evening entertainment was very poor. A little near the mark considering it is a family complex. Ended up going out or sitting around pool bar.

Easy to get to Platanius and Chania. Platanius great place to visit in the evenings after meal as only about 10 minutes away on bus - 1 euro each.

Very enjoyable stay. Good mix of of nationalities, English, French, Germans and encouraging to see many Greek families there.

Mainly a family resort.

AI was very good at this hotel, lots of nice salads for starters, good choice of hot food, some of which was cooked in front of you, also veggie options, and choice of 4 or 5 desserts, various cheeses, fresh fruit and usual soft scoop ice cream.

Lots of choice at breakfast hot and cold. Lunch served at pool bar and Italian restaurant, where fresh pizzas are cooked to order (heard people say they were so good they wanted to marry the guy who cooked them!)

Pools were excellent, managed to get four sunbeds every day first week even though we were middle two weeks in July. (Second week only bothered getting two as we realised kids weren't using theirs much.)Grounds also v.nice.

Hotel shop expensive but only as you would expect. Just used it for newspapers and sweets. Things like suncream and flip-flops were v.expensive and better to walk across road to shop opposite hotel.

Hotel is isolated and may not suit everyone, we had car for middle 7 days of holiday and would recommend this otherwise you might get a bit 'stir-crazy' on a 14 dayer. Probably not needed if only there a week.

Room v.small two twins and a bunk bed, with a 10 & 12 year old we were at full capacity another year we would probably need two rooms which would increase the cost dramatically.

Entertainment of an evening could have been better, however during the day the hotel animation team could not have worked harder, doing aqua aerobics boules, pool volley ball, beach volley ball, kids football etc etc all in about 40 degrees. They were brilliant and had a good balance of encouraging people without being too ott.

Just returned from a weeks stay, very enjoyable.

Fantastic weather, nice clean hotel, although rooms were a little on the small side. Great pools, but be prepared to get up at 7.30am in order to secure sunbeds, as everyone puts their towels out early!

All nationalities practice this! Food was very good, varied and plenty of choice. The pool bar staff were a little bit rude, but this shouldn't put anyone off.

The beach was quite clean but only pebbles no sand - so a bit uncomfortable to walk on. We took a trip on one of the little trains organised by the english lady at the hotel - (Blue Lagoon trip), this was nice as it meant getting out of the hotel for a while and seeing a little bit of Crete.

Our son used the kids club a couple of times and really enjoyed himself - the girls were great with all the kids.
He loved the mini-disco every evening and generally the entertainment was quite good, especially the Fire show.

Generally a good hotel I would recommend too families.

We stayed here almost the second week in July 05.
Gatwick to Chania(Hania)airport 3hrs 40 mins flight and transfer only 40 mins max as we were the only drop off.

This hotel is great for family's with kids and the pools are fantastic and very clean.

The beach isn't that great very stoney, you will need shoes as it does get a little hot under foot.

Maleme is very quite and no where to wonder in the evenings, other than along the beach front. You'll be better off hiring a car while your here. The little Blue train is very slow and does get alittle boring in the end if you go on it too much??!!

The Water Park is a good day out but don't buy it from your reps, go down to the next road they do the same package at 55 euros a saving of 23 euros, you'd spend through using the reps.(It takes 70mins on the little Blue Train)

The on site shop too is very over priced so go and buy all your lotions and water floats a the little super market alone the main road, its half the price and only a short stroll to the next road along. Some nice little bits there too.

Rooms are too small for a couple with more than one child, I'd recommend getting one of the interconnecting rooms.
Rooms were clean enough, sheets and towels changed offen and when needed. Air conditioning didn't work very well, nore the wall radio, TV programs not much cop for kids.
3 euros a day for safety boxes in room to be payed at the end of the week. Small fridge and hair dryer, soap and shampoo dispencers in bathroom.

Animation term were good day and night for kids and adults, something for everyone!

The Italian lunch Resturant with there Pizza's were out of this world and not to be missed or the profitteroles, fresh fruit and so much more.

Dinner was dissapointing as you had to be there by 9pm or all the freshly cooking food would be packed away for the evening, no dress code either for men it seems??

Sunbeds- you will have to be up by 6.30-7am or you won't get one, sad but true!

Self serve beer, red & white wine, Tea, coffee, and fizzy drinks and water. Daily change of cocktails at all three bars.

They have two lifts here but they seem to have a will of there own, you could be going up and down for ages if your not careful, so beware!

Theres an on site disco which starts at 11pm till around 2am I think? drinks only free till midnight sadly, but you can buy if you like.

There was one grumpy old barmen with grey hair which seemed to have a problem with everone, but all others were great.

Great Holiday had by all!!

Hotel a bit disppointing on arrival, rececption and foyer very small and few settees to have a drink.
Food top class, pizza's are out of this world, 2 places to choose food during the day. Night time resturant fantastic food good for all ages.

Location very remote, nothing to walk to at night, very few bars or shops around.

Entertainment very poor, the disco is like a village hall and very smelly. Nothing else to do and no where to walk to.

I would definately visit this hotel again. The hotel in all areas was very clean. The staff were very friendly and helpful. We stayed in a bungalow near the pool. It was basic but clean and comfortable.

The food was excellent, buffet breakfast, lunch and evening meal. In the main restaurant the children had their own section where they could help themselves. Plenty to choose from. The pizzeria at lunch time was excellent the best pizzas I've ever had. Drinks including beer were on tap so you just helped yourself.

The location was a bit remote, nowhere really to go in the evenings. The entertainment in the evening leaved a lot to be desired, it wasn't very good at all. If you send your kids to the kids club, be prepared to pay for most things.

The beach is a pebble one so younger children might not be very keen on it. But the pool area more than makes up for that. There is a huge main pool a smaller one and a kids pool. Plenty of sunbeds.

Just returned from a fantastic holiday feeling relaxed and totally pampered. The Louis Creta was recommended on a previous A/I holiday by friends we met there. They were quite right when they said it was one of the best hotels they had stayed in.

The staff are very attentive and so friendly and helpful especially with the kids. It is spotless everywhere, very well maintained with attention to detail. Frazer particularly liked the enormous pools and looked forward to playing all the pool games throughout the day.

The food was excellent and enjoyed by all of us the diet went out of the window!!! It is located in quite a quiet resort which we like, although we did walk through the village and found some lovely tavernas and local tourist shops.

The next village on is Platanas, it is really nice with a lovely long avenue of shops. Went on a trip to the waterpark travelling on "The Big Train" which you can book in the hotel at the reception. You are picked up directly from the hotel and the ride was just as exciting for the kids as the day out at the waterpark - Highly Recommended!! The hotel provides a free bus service into the town of Chania which has an array of shops, markets and cafes they even have there very own "euro" land shop!

The childrens club is run by Becky and Kate and was throughly enjoyed by Amelia who is normally very shy, they had special early suppers where they all sat together and then went back to the club until mini-disco time! They put 100% into all the activites and entertainment and Amelia gained confidence which was a pleasure to watch! The animation team were a group of brilliant people and after running all day activities they put their heart and soul into the evening shows.

We met some wonderful families, the kids made lots of new friends and we are already recommending this hotel to our family and friends.

This hotel is marvellous.

The food is lovely especially the daytime snacks at the pool bar.There is everything you can think of to choose from at breakfasts and always loads of choice at evening meal times.The kids have their own little section so if youve got fussy eaters like us theyll be alright.

The drinks during the day are on tap so you just help yourself and the local beers and wine are very good.

The pools are spotlessly clean and there are loads of free sunbeds.