14 Reviews
Traveller Rating
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Excellent3
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Very Good5
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Good1
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Average1
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We felt very uneasy from the minute we arrived . It was like you weren't allowed to be yourself . Staff were unhelpful and made it quite clear they didn't want you there. We moved after one night as the manager was antagonistic made up stories that people were complaining about us and we were playing loud music, totally untrue.
We are all in our late 50's with some serious health conditions between us, this man harassed and made our life unbearable to the point that we were forced to retaliate then moved to another hotel, thankfully they liked us and we were allowed to be on our holiday . We saw other people after we moved and they said that too had had run ins with the strange manager.
Be aware don't book here .
Travel operator: Thomas cook
Hotel tip: Balcony room
We felt very uneasy from the minute we arrived . It was like you weren't allowed to be yourself . Staff were unhelpful and made it quite clear they didn't want you there. We moved after one night as the manager was antogonistic made up stories that people were complaining about us and we were playing loud music Totallly untrue. We are all in our late 50s with some serious health conditions between us, this man harassed and made our life unbearable to the point that we were forced to retaliate then moved to another hotel thankfully they liked us and we were allowed to be on our holiday . We saw other people after we moved and they said that too had had run ins with the strange manager. Be aware don't book here .
Travel operator: Thomas cook
Hotel tip: Balcony room
We felt very uneasy from the minute we arrived . It was like you weren't allowed to be yourself . Staff were unhelpful and made it quite clear they didn't want you there. We moved after one night as the manager was antogonistic made up stories that people were complaining about us and we were playing loud music Totallly untrue. We are all in our late 50s with some serious health conditions between us, this man harassed and made our life unbearable to the point that we were forced to retaliate then moved to another hotel thankfully they liked us and we were allowed to be on our holiday . We saw other people after we moved and they said that too had had run ins with the strange manager. Be aware don't book here .
Travel operator: Thomas cook
Hotel tip: Balcony room
The apartments were spotless and around the pool also. The food by the pool bar was unreal - fab and the price also.
The bar from 10 pm onwards was such a great place to have a few drinks.
I really cannot wait to go back again because the whole lot of the staff in Frida really made my holiday and the whole experice was top marks. Keep up the great work.
I've never felt so unwelcome or unwanted while abroad. The staff were very unfriendly with the exception of one of the barmen. The security guard is a very professional guy - once you didn't cause trouble he won't be on your back, he really took a shine to us and went out of his way for us a lot. He was probably the best part about the apartments - A real gentleman.
Over a 2 weeks period our room was cleaned twice, the first time the cleaners took our towels and never gave us fresh ones (we should have been given fresh ones every 3 days), we were then asked to pay 10 each for every missing towel on checking out!
Our sheets were never changed despite the fact falcon rules that are posted in the apartment say they will be changed once a week. The bins were left to be cleaned out ourselves; the fridge leaked at random intervals. Nothing was ever done when we reported these problems.
The food down by the bar is ok depending on what you order.
If you're planning on going here, be it with a group of friends or as a couple stay well clear.
Travel operator: Falcon
Travel operator: Budget
Hotel cleanliness was perfect, night life was great!
We recommend you rent a quad from the quad dealer across the road from the Fridas to get up and down the hill!
Food was great at the pool side bar and would recommed it to younge adults. If older perhalps end of august or september would be better.
Travel operator: Budget
Travel operator: budget travel
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