2 Reviews
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17 years 3 months ago
We have just returned from a great week at the Castello village.We stayed in a two bedroom apartment overlooking the pool with a balcony. Our apartment had a fridge which was brilliant for keeping drinks cool etc and a small hob (not used). The rooms were ample size for us and our two sons (14 and 20), however the air-conditioning unit was ineffective and costly as we were charged for two rooms,having said that with windows open most of the day a nice sea breeze was able to cool it down. The staff were all very friendly and worked hard to entertain a mixed group.It was easy to walk to shops and bars and not far to a pebble beach. We hired a car at the airport and were able to travel to other places of interest within 40 minutes Aqua Park, Plaka for boat to Spinalonga, Agios Nickolas and Knossos. The food offered was very continental and not specifically Greek but there was always plenty to chose from and attentive waiters and waitresses. On the whole the hotel used all the areas well from sundeck during the day to entertainment area at night and always kept it tidy. Weather was so good wish we could have stayed an extra week.
Travel operator: Med Hotels
Recommended
18 years 6 months ago
The staff at Castello Village are lovely. Kostas the barman, Stella the waitress and Giorgios the Restaurant Manager were the best thing about the hotel and made us feel very welcome.
The hotel is near the shops, restaurants and the sea, although the beach is a good 10-15 minute walk away.
The food was average in the hotel restaurant and the drinks expensive (8 euros for 2 Bacardi & Cokes), but the BBQ/Greek night was very good.
The entertainment was very poor although they did try to get the guests involved. Maybe it will improve as the year progresses.
There is a good mix of nationalities, British, German, Dutch & French. The down side is the difference in the rooms. We booked with Med Hotels finding the information on their internet site.
When we arrived, the room we were given was in my opinion 2*. The small balconies from the upstairs bedroom was made of wood and were rotten and dangerous. The wardrobe was minute especially as there were 4 of us. When I went to reception to ask to be moved I was told I had booked a B class room, I said I had not been given a choice. I was shown another B class room, a C class room, slightly better, and a Junior Suite which we decided to stay in. The Suite was the sort of room/apartment I would expect from a 3* hotel but it did have a bigger patio area and looked out over the swimming pool to the sea. There was an additional charge of 25 euros per night for this room but it did include clean linen and towels every day, free air conditioning and safe, free slippers, a bottle of wine, flowers, fruit, bottled water every day and free admittance to the BBQ/Greek night. We later discovered that changing rooms seemed to be the norm as all the British guests we spoke to had done the same. It became a bit of a joke around the pool watching people moving being lead by the Reservation Manager.
The hotel is near the shops, restaurants and the sea, although the beach is a good 10-15 minute walk away.
The food was average in the hotel restaurant and the drinks expensive (8 euros for 2 Bacardi & Cokes), but the BBQ/Greek night was very good.
The entertainment was very poor although they did try to get the guests involved. Maybe it will improve as the year progresses.
There is a good mix of nationalities, British, German, Dutch & French. The down side is the difference in the rooms. We booked with Med Hotels finding the information on their internet site.
When we arrived, the room we were given was in my opinion 2*. The small balconies from the upstairs bedroom was made of wood and were rotten and dangerous. The wardrobe was minute especially as there were 4 of us. When I went to reception to ask to be moved I was told I had booked a B class room, I said I had not been given a choice. I was shown another B class room, a C class room, slightly better, and a Junior Suite which we decided to stay in. The Suite was the sort of room/apartment I would expect from a 3* hotel but it did have a bigger patio area and looked out over the swimming pool to the sea. There was an additional charge of 25 euros per night for this room but it did include clean linen and towels every day, free air conditioning and safe, free slippers, a bottle of wine, flowers, fruit, bottled water every day and free admittance to the BBQ/Greek night. We later discovered that changing rooms seemed to be the norm as all the British guests we spoke to had done the same. It became a bit of a joke around the pool watching people moving being lead by the Reservation Manager.
Travel operator: Med Hotels
Recommended
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