39 Reviews
Traveller Rating
-
Excellent21
-
Very Good15
-
Good3
-
Average0
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Travel operator: direct holidays
Travel operator: Direct Holidays
The staff, on arrival were very helpful and pleasant. It was extremely hot so air conditioning was essential. Having paid for this we found that one of the air con systems was not working. We reported this and the staff were very efficient and arranged for the maintenance man to fix the following day.
The room was spacious and cleaned daily (apart from Sundays). Towels and linen changed regularly, nothing was a problem for the cleaning staff.
We ate at the hotel a couple of times, the menu was very varied and quite cheap. Bar staff were very friendly and loved the children.
The only problem we found were people reserving sunbeds. There are notices around the hotel requesting that sun beds are not reserved, however people were still doing this. During our second week we had to get up at 8.30am to put towels on the bed(if you were not by the pool by 9am you wouldn't get a bed). On our last day the management did in fact remove all the towels!!
Travel operator: Thomas Cook
Stayed at numerous greek islands before, but this was the first time that we have visited Rhodes. I really think that we made the right choice in property and in resort. We stayed in 2x 1 bedroom apartments which had plenty of space and were clean and tidy. The maid came in each morning apart from a Sunday as this is the only day off that they have. Towells were stated that they were changed twice a week, but our were definately changed more than that, along with the bedding.
The staff here are superb especially Stergos who works the bar in the daytime. Tell him your name and I bet you that he will remember it right throughout the rest of your holiday. Then you've got Costas who works the bar in the evening.He is lovely and a little bit more reserved than Stergos.
If you need anything from the reception area they are really helpful and nothing is too much bother to them.
you are really made to feel welcome at the Matina.
Each morning I would sit on the balcony with my book as its so peaceful. The gardner Samos wouldn't pass me without saying hello ..he was lovely and typical greek. Karaoke night is really good laugh and youv'e got to go to the Greek night ... good fun!!!!!
Travel operator: manos
That's the gripes done with. On the positive side the hotel was very clean & tidy, a good sized pool + toddlers pool & play area away from main pool, some entertainment every night but can be noisy at times.
Good varity of English & Greek food at reasonable prices.
Ideal location for families with young kids (beach 1 min & shops 3 min's walk) shop on site very very basic. All staff very friendly .
I would come back again.
Travel operator: panorama
Travel operator: directholidays
The facilities were excellent,a good pool,with a walled off shallow section,plus another pool especially for babies/toddlers.The staff saved buckets,spades,beach toys,inflatables left by other holidaymakers,instead of binning them,so that new arrivals could use them,which was a very good idea.We were told to help ourselves to what we wanted to use & take them to the beach if we wanted to.When we'd done,we left them for another family to use.
The playground was very well equipped & had a lovely swinging seat & benches so you could relax & keep an eye on the children.
The only thing I wasn't to keen on,was the music around the bar at night.It could get a bit noisy & woke our daughter up on one occasion.I don't like organised entertainment so didn't go to any of the stuff put on,but there was karaoke,quizzes ect for those that do.
I would go to the Matina again & would reccomend it.
Travel operator: Manos
excellent staff friendly helpful. Cleaners came in everyday except Sunday [well they do deserve a day off
they work so hard] would visit again.
Pool great for all ages play area for children was well equiped for all their needs.
The beach a two minute walk away as for shops and restaurants
Travel operator: direct holidays
I didn't check the transfer time before i booked, which is quite a long haul! but was well worth it. 1 hour 45 mins from the airport seems like forever, but after a 4 and a half hour flight, a sleep could pass the time!
The apartments were clean, the staff were always cheerful - and remembered everyone's names!
I had read on a review before going to take some music on cd's for behind the bar - they were really appriciated!
I will defo go to this place agin, met some lovely people and had a brill time. Can't wait to go there again next year - this time for 2 weeks instead of one!!
Travel operator: direct holidays
Travel operator: Direct Holidays
Ask a Question
Got a question? Ask our community of over 1.5 million users.