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13 years 5 months ago
I chose this accommodation as it was in the quiet resort of Agios Sostis. I was there to attend my friend's wedding. Agios Sostis itself is beautiful. Don't let your holiday there be ruined by staying in this place.
The accommodation was dirty, loud and the manager was unbelievably rude. I left after two nights to move to alternative accommodation.
The first issue was finding a member of staff in order to check in, this took 5 hours of waiting in reception. When a member of staff eventually showed up, they denied that they were the Turtle Beach Studios as stated in my booking. Eventually they agreed that they did used to be known as Turtle Beach Studios (Previous complaints perhaps?). They are now known as Arkandianos Studios/Apartments.
The first room I was taken to had a couple sleeping in it! The 2nd room I was then taken to was dirty and had a pair of pants (also dirty) hanging in the bathroom. Air conditioning was 7 euros extra per night which I had not been informed of.
The best was still to come. Outside my bedroom window was a bar area. Despite around only ten guests being present in the bar they played extremely loud house music until 6am each morning, after this the guests played on their guitars until 7am. Again I could find no members of staff who were willing to help me with the unbelievable noise keeping me awake.
On my second morning in the hotel I eventually found the manager to speak to. I informed her of the problem with the noise in my room and requested to be moved to another room at the back of the building as I had had 1 hours sleep in two nights. Her response was unbelievable.
I explained again that I was in the quiet town of Agios Sostis for a wedding and that my friends were all stopping nearby. Despite me explaining this she offered me a room in a hotel in Laganas, the loud party town on the island half an hour away from my friends. Eventually she suggested that I come back in 6 HOURS to see if another room could be found for me!
During this time I found alternative accommodation that was clean, quiet, friendly and half the price (Nimar Studios, Agios Sostis). I was however, furious about my first two nights on the island which had ruined the first two days of my holiday. I slept for the third day of my holiday due to exhaustion. When I returned to hand over my room key to the manager and informed her that I would be leaving her response was "okay". I don't understand how she runs her business in this way, she could not have cared less.
I suggest that if you want a loud party atmosphere then make the short journey to Laganas. Arkadianos seems totally out of place in a quiet resort like Agios Sostis, which has relatively little in the way of nightlife.
The accommodation was dirty, loud and the manager was unbelievably rude. I left after two nights to move to alternative accommodation.
The first issue was finding a member of staff in order to check in, this took 5 hours of waiting in reception. When a member of staff eventually showed up, they denied that they were the Turtle Beach Studios as stated in my booking. Eventually they agreed that they did used to be known as Turtle Beach Studios (Previous complaints perhaps?). They are now known as Arkandianos Studios/Apartments.
The first room I was taken to had a couple sleeping in it! The 2nd room I was then taken to was dirty and had a pair of pants (also dirty) hanging in the bathroom. Air conditioning was 7 euros extra per night which I had not been informed of.
The best was still to come. Outside my bedroom window was a bar area. Despite around only ten guests being present in the bar they played extremely loud house music until 6am each morning, after this the guests played on their guitars until 7am. Again I could find no members of staff who were willing to help me with the unbelievable noise keeping me awake.
On my second morning in the hotel I eventually found the manager to speak to. I informed her of the problem with the noise in my room and requested to be moved to another room at the back of the building as I had had 1 hours sleep in two nights. Her response was unbelievable.
I explained again that I was in the quiet town of Agios Sostis for a wedding and that my friends were all stopping nearby. Despite me explaining this she offered me a room in a hotel in Laganas, the loud party town on the island half an hour away from my friends. Eventually she suggested that I come back in 6 HOURS to see if another room could be found for me!
During this time I found alternative accommodation that was clean, quiet, friendly and half the price (Nimar Studios, Agios Sostis). I was however, furious about my first two nights on the island which had ruined the first two days of my holiday. I slept for the third day of my holiday due to exhaustion. When I returned to hand over my room key to the manager and informed her that I would be leaving her response was "okay". I don't understand how she runs her business in this way, she could not have cared less.
I suggest that if you want a loud party atmosphere then make the short journey to Laganas. Arkadianos seems totally out of place in a quiet resort like Agios Sostis, which has relatively little in the way of nightlife.
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