after reading reports about this hotel i was not looking forward to staying!on arrival it did take a long time to get checked in but they were giving the kids drinks and sweets for free,and something stronger for us.when we got our keys and showed to our room we couldint belive how many corridors and steps we had to go up and then back down it was like a hotel that jack built.the room was very basic but clean and the view was ok over looking the pub called captain morgans.the location was ideal for us as july is busiest time but no noise heard when you went to bed,which is ideal when you got kids.the bar staff was lovely with the kids making them feel very welcome,but the rep well what can i say(useless)it took 3 days to get a new fridge as it was not working when we arrived. we were getting a bit stressed by the 3rd day with the rep and then finaly it came.the pools were clean but of course when you got there around 10 there was lots and lots of towels on the sunbed,so get there early,apart from this we had a great holiday in zante and the kids loved it,will defenitly be visiting zante again but will be looking for a diffrent hotel.

when arriving at the hotel i was pleasantly surprised,the pool area looked nice and so did the bar and reception,but inside its a bit of a maze,we remember trying to find the roof top bar it took us half an hour,theres that many corridors and steps but once up there its lovely and peacefull the views are amazing.didnt think much of the staff not very helpful,there was often films on for the kids and plenty of pool tables to keep them busy.happt hour was 7 till 8 which was ideal for having a drink before hitting the town.the bar stayed open as long as you were still buying,there was always something going on when arriving in from the centre.we were horrified one day when we had storms never seen rain like it the hotel corridors were flooded every body was complaining there was just loads of people shouting at staff as there was water all over and becoming very dangerous,couldint belive our eyes when we saw big drills coming from the corridor celings,so the water drained threw but with that came all the cement,it was awful but didnt let it get to us we just had to laugh it off.if you just wanting a good holiday and just somewhere to get your head down the alex isint that bad i suspose,if i was to go back it would have to be cheap.

I don't normally do things like this but after reading this review, I felt that I had to tell people my view of the hotel, which differs so much it's untrue! Before going to Laganas in July of last year, I had read many horror stories about the hotel and was a little worried that the hotel would live up to the reputation. From what I saw of the hotel whilst staying there, my only solution is that the people writing reviews of the hotel stayed somewhere else and got the names mixed up!

As soon as we got to the hotel, we checked in pretty quickly, with free refreshments being offered around, and our bags were carried to our room for us (which I didn't expect at all!). Upon getting to our room I was surprised that it was as spacious as it was, but I have to admit I was a little disappointed with our balcony (which overlooked the room opposite), however we were one of the unlucky few to have this - most balconies have nice views. Our room was cleaned daily, as were the corridors, with towels and linen being changed every few days.

With regards to the entertainment, if you've got kids it would be great! There were themed evenings with karaoke and discos, with quizs and stuff later on for adults. At times the entertainment was a bit cheesy, and occassionally the entertainer was annoying, but isn't that always the way?! And anyway, who goes on holiday to sit in the hotel bar all the time!! During the daytime, many sporting events (Wimbledon and the World Cup whilst we were there) were shown on a big screen in the bar, with the bar being specially opened during match time.

We stayed bed and breakfast so I can't comment on the evening food, but the breakfast was fine. There was always a choice of what to have, with toast and cereal every day. I think there was a cooked breakfast twice a week, and on the other days you had the choice of yoghurt, fruit or chocolate cake!!! We ate at the poolside bar most lunchtimes, where there was a good choice of food all at quite cheap prices.

We chose to do the island tour via boat, booked with an outside agency (book on the street) which was a really good day out, and a lot cheaper than that offered by JMC. We did go to Zante Town with the reps, stopping off at a vineyard where we sampled wine for free! Speaking of the reps, they were often seen around the pool (quite a lot of the time actually in the pool) just talking to people and / or playing games in the water. The male rep was a tad annoying last year (just a bit too cocky for my liking!) but the girl Jo was really friendly and helpful.

All in all, I have no complaints about the holiday or the hotel, and I had an absolutely fab time. I would advise anyone staying here to ignore the nonsense written about it and just get out there and have fun!