30 Reviews
Traveller Rating
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Excellent10
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Very Good10
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Good5
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Hotel is on a quiet street just off laganas main road.First impression was ok. very clean and welcoming.The room we were given was very basic with only one cupboard for clothes and two bedside drawers for smalls.Toilet was about 1.5M square with a sink, shower tray and wc pan.Room in good order and clean.Food in restaurant was varied and well presented at all meal times.Entertainment was low key but adequately provided by resident duo Mani and Sam.All the staff were pleasant and helpful and kept the hotel spotlessly clean.
Travel operator: first choice
Travel operator: first choise
Travel operator: First Choice
Travel operator: thomson
We arrived at the hotel at 1.30pm as was advised to drop our bags in our room and head strait to the restaurant if we wanted to get some lunch, (it closed at 2pm) by the time we got to the restaurant for some lunch it was 2pm and everything was whipped away very promptly, so not the best start to the holiday.
The rooms were very basic, but pretty clean.
But if your ever given room 101, try your hardest to get it changed....
It was right next to the main corridor stairs so you heard everyone that walked up and down, especially if they were wearing flip flops or heels.
The balcony looked out onto the back of the kitchens and a workshop, oh and the main unit for the aircon, which rattled all day and night.
The bathroom was tiny, the shower was great but caused a mini flood across the rest of the bathroom floor every time.
TV in the room was a bit of a bonus Channel 4/Sky news and the odd English film.
We had to pay to get the key to the safe (35 euros)that was in the room, and to my shock, we had to pay for the aircon.... what a rip off. ( good job we didn't need it as we didn't think it was going to get that hot )
Hotel food was ok, but I must admit we didn't eat there very often, not much choice, and by the time you get to your table it wasn't very hot.
And as a couple who wanted to spend our meals together, being made to sit on a table with 2 other couples who were in there 60s, when we are in our 30s, making small talk wasn't what we wanted.
The hotel staff were nice and friendly, well most of them, one bar man was rather grumpy most days,but the rest of the staff were good.
The maids that cleaned the rooms were great very happy to be there and seemed to enjoy there work.
As for entertainment, if you love bingo and Mr and Mrs contests then you have found the right place to go, that goodness for the few bars that were still open in the town.
Travel operator: First Choice
The hotel complex and rooms were spotless, the food was good,but did find it repetitive.The location was great 10 minute walk to the main strip but far enough away not to be disturbed by it.
All of the hotel staff were great! they all made you feel welcome and couldn't do enough for you.Manuel was a real scream, probably the hotels best asset, the best entertainer i have ever seen, catered for all ages..was really impressed by him.
Overall it is a really impressive and beautiful family run hotel aimed for families I will be returning to this hotel for sure i was really gutted when we had to leave, so i know i had a good time.The only downside to the holiday was the airport! Worst i have ever seen!!
Travel operator: First choice
Travel operator: first choice
Everyone was friendly, even the maids. Jason and Manwell were fab, so funny and really good to get on with!
Planning on going back next year defo!!
Travel operator: first choice
Travel operator: First Choice
The food was average - not very child friendly though my 2 youngest children aged 8 and 3 lived on chips and boiled ham for the week and the poolside food was ok if you like plastic burgers!
The pool area is lovely, quite shaded though with the palm trees, the only downside was the bees/wasps. Unfortunately they were everywhere, quite impossible to have a drink and leave it for a minute as the bees/wasps would be in the glass.
On the plus side Jason and Manuel the entertainers were fantastic with the kids nothing was too much trouble for them - Great Asset to the Hotel.
Would we go back - probably yes as an adult getaway.
Travel operator: First Choice
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