12 Reviews
Traveller Rating
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Excellent1
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Very Good9
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Good1
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
housekeeping of the general areas and accommodation we found to be diligently cleaned our towels were changed as required and bedding every other day
the catering was far better than we expected [we don't usually do all inclusive]and the choice excellent, with a 3year old and 3 fussy eaters in the mix everyone found plenty to eat, from traditional Ionian/Greek to the usual international fare and some children's favorites
Location is a little remote but i understand during the main season buses are cheap and fairly plentiful
staff very smart and willing to please
entertainment for the little one was great when she wasn't in the pool she was at the kids club, adult entertainment a little lacking [quiz night,karaoke,etc] but full marks to the Traditional Dance team [sat night]
all inc is not our choice for holidays but should we have another family holiday i would be happy to return to this hotel
Travel operator: Thos. Cook
Travel operator: Thomas cook
Travel operator: Thomson
The food was good but it was served indoors in a barn of a restaurant instead of the pleasant evening air. With hundreds of people in there it was always noisy and people got there early just to get a table.
Entertainment team did there best and were enthusiastic but frankly it was poor.
If your standards are not that high and you are a Chav from Essex this is the hotel for you.
Travel operator: Thomas Cook
The food was excellent with more than enough choice for all tastes at breakfast and the evening meal.Not such a big selection for lunch but still more than made up for with freshness and quality.
The hotel is slightly out of the way and has limited on site entertainment which makes for a very relaxed peacefull atmosphere but will not suit those looking for a lively resort.
Although the hotel is on the sea front there is no beach - just access to a bathing platform for swimming. However there is ample space around the pool and gardens for sunbathing and a small beach is only 100 metres away.
Travel operator: Olympic
On inspection of the rooms (sea view) they were extremely clean. the bed linen and towels were changed daily. There were few children as it was the beginning of the season, the children that were there were looked after by the entertainment team and we more or less didn't see them.
The food was very fresh and there was definitely plenty to go around. The only concern was the air conditioning was not on during Dinner time as it apparanlty dried out the food. Also the men had to wear long trousers during dinner which we were not informed of by our travel agents.
The location of the hotel left much to be desired. However we were only a short taxi ride away from Tsilivi (7 euros). the resort itself is in the process of being built up, but not to worry there ar no building sites any where near the hotel.
The staff could not do enough for us and we were supplied with bottles of water whenever we wanted. And packed lunches were provided when we wanted them.
The entertainment left much to be desired. although they kept the children occupied during the day they offered little entertainment for ourselves for the evening.
The only good thing they did include the adults in was water polo, every day at 3pm. This was water polo with no rules, hence we all came away rather flushed and bearing a few war scars.
Travel operator: Thomas Cook
Lunch in the pool bar was nice and gave us a chance to cool off. The weather was perfect we were a little concerned going at the end of August as we normally go a few weeks earlier, however it was still right up there with 30 degrees being hit most days.
We did have an electrical storm one night but this just added to the adventure the hotel got struck by a bolt of lightning taking a nice chunk out of one of the buildings.
The nearest proper shops are just down the road in Tsilivi (7 Euro in a taxi/ rollercoaster ride) and well worth a few visits.
Zante town is only 10 Euros in a taxi so no major problems there. We took an all day boat ride around the Island this cost 20 Euro booked from one of the little booking offices at the harbour or 32 from your rep (you do the math)well worth doing but is draining, you get to stop a few times for a swim but the best is at the smugglers cove this has to be seen to be appreciated and no visit to Zante is complete until this has been done.
I would recommend this hotel to older families especially at this time of year and once you hit September there are no or very few kids and it is just relax time.
I have not visited enough places on this earth yet so may not return for a few years but due to the commitment of the staff I will be looking to book another Iberostar hotel for next year.
Travel operator: Internet/My travel
The entertainment staff are the hardest working I have ever seen but the shows by this mainly Italian team at night were a bit slapstik for our tastes. Better entertainment was to be had at the nearby Heaven bar, with a young English girl singer and the Greek night in the Taverna by the beach was much better than the hotel version, lovely staff who did not mind you just popping in for a drink.
The rooms are suposed to have been upgraded several months ago and although clean and nicely decorated several advertised features are a problem. the room key turns off all electricity, so you have to get another to keep it on. Even then the airconditioning although free struggles to keep the room cool, the fridge will only ever get water tepid and the TV was a joke, they never could get it to work.
They had a nice pool that was kept clean but at peak season there was not enough room or sunbeds around it unless you are prepared to play the towel game.
We found the food very good, especially with two children a good variety and it ever ran out. However it was far from peaceful, in this inside restauraunt the shear number of people made it very noisy and hence not relaxing.
Travel operator: Thompson
We had to get out the papers to show them before they would believe it.
I also showed them that we had also booked a sea view room. We were placed in a room with a side sea view. They had no other room available.
Complained to the rep next morning, she said she had not got us down for a sea view!!! She checked and found we were not lying!
However we could not move rooms until Sunday and she offered
Travel operator: Thomas Cook
The location wasn't really to our liking as we like to have a stroll in the evenings, this hotel was further out of the town than we thought. There was, however, a good sea view as the hotel is placed up hill. We discovered that perhaps Zante has the poorest beaches we seen so far in Greece.
The hotel staff were excellent - particularly Lefteris and Dennis in the bar. - Manager take note - these two members of your staff are assets, please appreciate them! Dennis is off to do his army service in October, so we wish him all the best in that.
Entertainment - well, what can I say. It was very regular throughout the day. The staff did their very best to get you to join in. Rocco even told you when to applaud (which was every 30 seconds). Many of the evening shows were down on the lower stage where there isn't a bar so we didn't tend to go to those, so I can't really comment on the quality.
I wouldn't visit the hotel again - because of the location and besides there's lots of other Greek islands for us yet to explore......
Travel operator: Sunstar Leisure
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