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11 years 6 months ago
We hadn't been to Budapest before and found it quite difficult to work out which would be the best hotel/area to stay in. In the end, we picked the Palazzo Zichy as it had excellent reviews and had air conditioning and free Wi-Fi. Even before we arrived, the staff were excellent, helping me with some sightseeing queries and taking a note of our room preferences. We ended up in room 512, a standard double with a lovely view of the church and square opposite. The room was very well appointed though we would have liked a little bit more storage space. The bathroom was great as well, especially the shower and we were very thankful for the air-conditioning. The whole hotel felt like a lovely little oasis of calm in a hot and hectic city and was near to various tram, bus and metro stops which helped us to get around easily. There is also a small supermarket nearby.
The breakfast was excellent with lots to choose from and constantly replenished by the staff. I would agree that the seating area seemed a little small in relation to the size of the hotel but it was only ever half full when we had breakfast at about 8:30 each day. The free drinks and snacks in the lounge bar were a nice touch, but we only got to make use of them once as the rest of the time we didn't make it back to the hotel before 5. Since we've been back, we've had a couple of emails from the hotel, thanking us for our business and referring directly to the comments we made on our feedback form. It's nice to know that some businesses actually take notice of what you've written!
All in all, we had a fabulous stay at the Palazzo Zichy and would definitely consider staying there in future.
The breakfast was excellent with lots to choose from and constantly replenished by the staff. I would agree that the seating area seemed a little small in relation to the size of the hotel but it was only ever half full when we had breakfast at about 8:30 each day. The free drinks and snacks in the lounge bar were a nice touch, but we only got to make use of them once as the rest of the time we didn't make it back to the hotel before 5. Since we've been back, we've had a couple of emails from the hotel, thanking us for our business and referring directly to the comments we made on our feedback form. It's nice to know that some businesses actually take notice of what you've written!
All in all, we had a fabulous stay at the Palazzo Zichy and would definitely consider staying there in future.
Travel operator: Jet2.com
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