29 Reviews
Traveller Rating
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Excellent14
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Very Good11
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Good2
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 1 month ago
The staff (excluding management) are extremeley helpful and friendly : cleaners/porters/reception/restaurant and security. Even the women doing the menial jobs such a scrubbing the paving stones are polite enough to stop and say hello in broken English, it's very unfortunate that the management haven't actually learnt the art of such manners. One word of warning, do not use the taxis that hover outside of the hotel, they are unreliable and money grabbing cheaters. I had to take my son to the hospital, not only did they not know where it was, they dropped us off two blocks away then charged as extra than agreed. Make it clear to reception that you do not want to use thse taxis.
Food excellent and fab location so close to the gorgeous beach. Food at the beach shack Calamari is fantastic !
Food excellent and fab location so close to the gorgeous beach. Food at the beach shack Calamari is fantastic !
Travel operator: Cosmos
Recommended
17 years 2 months ago
The rooms were very good as expected.
Travel operator: Paulo Travels
Recommended
17 years 6 months ago
I would just like to thank everyone at Santana (as well as Calamri)for making our stay in Goa such a memorable one.(Both for me and my girlfriend.) Not very often do Hotels deliver as they promise, but at Sanatana, we were treated to service way beyond our expectations. From the charming receptionist to the chatty bartender, everyone made a sincere effort to ensure that our stay was perfect. And they sure did succeed!
Keep up the good work, Goa needs more hotels like youres. Hope to see you'll soon.
Keep up the good work, Goa needs more hotels like youres. Hope to see you'll soon.
Travel operator: Own
Recommended
17 years 7 months ago
The hotels location is good & rooms are decent, but the attitude of the owners is pathetic to the point it is deplorable.
The owners are downright rude to the point that when you try and talk to them instead of addressing your problem they tell you that they are busy...simple if you are an Indian they don't appreciate your business. They are only interested in getting you to shell out as much advance payment as possible and then harass you to no end. The lady partner (co-owner) co-ordinates all bookings and expects the guests to know her house rules without spelling them out to the guests neither verbally or when she sends out a booking confirmation on email.
Even worse is the complimentary breakfast provided as a part of the package, where a bread butter jam & some fresh fruit are passed of as continental breakfast that the hotel promises as a part of the package.
All in all had a very good holiday for about 5 days in Goa except that the owners of the resort left a very very bitter taste at the very start of the holiday which somewhat ruined a part of my vacation.
Will not recommend this property to anyone.
The owners are downright rude to the point that when you try and talk to them instead of addressing your problem they tell you that they are busy...simple if you are an Indian they don't appreciate your business. They are only interested in getting you to shell out as much advance payment as possible and then harass you to no end. The lady partner (co-owner) co-ordinates all bookings and expects the guests to know her house rules without spelling them out to the guests neither verbally or when she sends out a booking confirmation on email.
Even worse is the complimentary breakfast provided as a part of the package, where a bread butter jam & some fresh fruit are passed of as continental breakfast that the hotel promises as a part of the package.
All in all had a very good holiday for about 5 days in Goa except that the owners of the resort left a very very bitter taste at the very start of the holiday which somewhat ruined a part of my vacation.
Will not recommend this property to anyone.
Travel operator: Own arrangements
17 years 7 months ago
We are back to Pune, and yet lost within the sandy beach next to the Santana Beach Resort.
Our stay at the resort had been very comfortable and the quality of service has certainly enhanced our memories regarding Goa.
The room is clean, vintage and spacious with an attached terrace that welcomes you to relax in the evenings. The kitchen is well stocked with all the right drinks and priced right too. Never felt the need for room service really.
Santana is situated about 100 mtrs from the beach, directly behind, with a fantastic beach shack connected to the resort, named Calamari. Evening time can be spent at Calamari gazing at the roaring sea waves in a relaxed mood. this is almost like a private beach. Since it is located in Candolim, which is slightly quieter than Calangute or Baga it is great as you can enjoy the tranquility in Candolim and are only a ten minute drive away from busier Calangute.
My special regards to Anthony, Shekhar, Amar, Debashish, Deepak and the security guys for making us feel special and at home everytime. Makes me feel there cannot be better places without better people.
I am looking forward to visiting the place again.
thanks and regards,
P.Santosh
Our stay at the resort had been very comfortable and the quality of service has certainly enhanced our memories regarding Goa.
The room is clean, vintage and spacious with an attached terrace that welcomes you to relax in the evenings. The kitchen is well stocked with all the right drinks and priced right too. Never felt the need for room service really.
Santana is situated about 100 mtrs from the beach, directly behind, with a fantastic beach shack connected to the resort, named Calamari. Evening time can be spent at Calamari gazing at the roaring sea waves in a relaxed mood. this is almost like a private beach. Since it is located in Candolim, which is slightly quieter than Calangute or Baga it is great as you can enjoy the tranquility in Candolim and are only a ten minute drive away from busier Calangute.
My special regards to Anthony, Shekhar, Amar, Debashish, Deepak and the security guys for making us feel special and at home everytime. Makes me feel there cannot be better places without better people.
I am looking forward to visiting the place again.
thanks and regards,
P.Santosh
Travel operator: own
Recommended
17 years 7 months ago
We had come to Goa on our company holiday. Staff at Santana made our 3 days visit very comfortable and everyone enjoyed.
We had visited Goa many times earlier, but this time Visit at Santa was to most memorable. Its proximity to the beach, beautifully landscaped garden, friendly staff made our stay very enjoyable.
In fact most of the staff has taken the brochure of the resort and pass on to other friends and relatives.
We would recommend this place to anyone who is visiting Goa and planning to stay around Calangute and Candolim area.
We had visited Goa many times earlier, but this time Visit at Santa was to most memorable. Its proximity to the beach, beautifully landscaped garden, friendly staff made our stay very enjoyable.
In fact most of the staff has taken the brochure of the resort and pass on to other friends and relatives.
We would recommend this place to anyone who is visiting Goa and planning to stay around Calangute and Candolim area.
Travel operator: Prime Focus
Recommended
17 years 7 months ago
We stayed at the Santana Beach Resort and had a fantastic time. All the staff were really friendly and went out of their way to help us to find the best places to visit. The hotel was very clean, pretty and well maintained.
It provides a really peaceful and relaxed atmosphere. It was also great to be so close to the beach and is an excellent place to base yourself in order to travel to other parts of Goa.
It provides a really peaceful and relaxed atmosphere. It was also great to be so close to the beach and is an excellent place to base yourself in order to travel to other parts of Goa.
Travel operator: Cosmos
Recommended
17 years 8 months ago
We had two suites of rooms, one for my husband and I and the second for my daughter. The rooms were cleaned every day, beds and towels were changed daily.
When we chose to eat in the hotel the food was excellent, especially in the beach-shack restaurant.
The staff were always very friendly and helpful. We cannot comment on entertainment as we chose to visit the resort at night.
The hotel complex is very attractively landscaped and gardens were tended regularly. The staff used external mosquito fumigation regularly for the benefit of its' clients which was appreciated.
The reception area was always manned and any questions or queries regarding the resort, taxis etc was addressed immediately. The night security was excellent.
A security guard was seen to patrol at regular intervals. On our return to UK we booked a holiday to this Hotel next March 2008 as we were made so comfortable and made so welcome.
Highly recommend this hotel.
When we chose to eat in the hotel the food was excellent, especially in the beach-shack restaurant.
The staff were always very friendly and helpful. We cannot comment on entertainment as we chose to visit the resort at night.
The hotel complex is very attractively landscaped and gardens were tended regularly. The staff used external mosquito fumigation regularly for the benefit of its' clients which was appreciated.
The reception area was always manned and any questions or queries regarding the resort, taxis etc was addressed immediately. The night security was excellent.
A security guard was seen to patrol at regular intervals. On our return to UK we booked a holiday to this Hotel next March 2008 as we were made so comfortable and made so welcome.
Highly recommend this hotel.
Travel operator: Cosmos
Recommended
17 years 8 months ago
My parents and I stayed at The Santana Beach for two weeks in March 2007 where I had my own room.
The hotel cleanliness was excellent. My room was cleaned daily as were the towels.
The location was within a two minute walk from the beach - perfect for any sun worshipper!
The hotel staff were very polite and would put themselves out to help. Sonny, the barman was particularly nice and always made you feel welcome!
My parents and I visited the resort of Candolim everynight so I cannot comment on the entertainment.
I would certainly stay at this hotel again and would recommend it to friends and family.
The hotel cleanliness was excellent. My room was cleaned daily as were the towels.
The location was within a two minute walk from the beach - perfect for any sun worshipper!
The hotel staff were very polite and would put themselves out to help. Sonny, the barman was particularly nice and always made you feel welcome!
My parents and I visited the resort of Candolim everynight so I cannot comment on the entertainment.
I would certainly stay at this hotel again and would recommend it to friends and family.
Travel operator: Monarch
Recommended
17 years 8 months ago
I was really satisified with the Santana Beach Resort. We had originally booked for one week at this hotel, ut we were so impressed we wanted to stay the second week. The management did everything they could and kept us updated with the progress. They suceeded and we got our 14 night stay!
The staff on reception, security, bar and housekeeping were more than pleasant. Even down at the hotel beach shack, The Calamari. (They got to know me for my love of pancakes in the morning on the beach!)
It is in a great location, away from the hustle and bustle- but only a 5 mintue walk to the beach.
Overall, we were so impressed with the facitilites. Lovely and clean.
I would definately stay here again if the opportunity arises.
The staff on reception, security, bar and housekeeping were more than pleasant. Even down at the hotel beach shack, The Calamari. (They got to know me for my love of pancakes in the morning on the beach!)
It is in a great location, away from the hustle and bustle- but only a 5 mintue walk to the beach.
Overall, we were so impressed with the facitilites. Lovely and clean.
I would definately stay here again if the opportunity arises.
Travel operator: Monarch
Recommended
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