2 Reviews
Traveller Rating
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Review Overview
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Cleanliness
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Food
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Service
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Location
15 years 7 months ago
Just back from a week at the Petit Palais. Unfortunately, I booked this hotel package before reading the reviews on other sites and I want a good kicking!! (Before your read on, this review is based upon what I experienced last week (29 Mar - 5 Apr) at the Petit Palais and I am someone who has skied around the world for the last 20 years and have experienced self catering right up to 5* luxury hotels.)
Quick Review:
Not a 4* Hotel. Poor levels of customer service. Sewer smell in the dining room. Small rooms with ensuite bathroom. Food adequate with poor selection at breakfast. Tommy/Ben good behind bar. Close to main gondola.
More Detailed Review:
DO NOT BELIEVE WHAT THE BROUCHURE SAYS:
"The Hotel Petit Palais, for many years considered one of the best hotels in Cervinia, is now a very popular Crystal Club Hotel where the high standard of space and comfort is matched only by the friendly and welcoming service of our own club staff.
Quick Review:
Not a 4* Hotel. Poor levels of customer service. Sewer smell in the dining room. Small rooms with ensuite bathroom. Food adequate with poor selection at breakfast. Tommy/Ben good behind bar. Close to main gondola.
More Detailed Review:
DO NOT BELIEVE WHAT THE BROUCHURE SAYS:
"The Hotel Petit Palais, for many years considered one of the best hotels in Cervinia, is now a very popular Crystal Club Hotel where the high standard of space and comfort is matched only by the friendly and welcoming service of our own club staff.
Travel operator: First Choice
16 years 8 months ago
This hotel is run by Crystal staff who are not professional hoteliers but they tried hard to keep the standards up. The food was nothing special and the best thing you could say about the free wine was that it was free. We may have been unlucky in that our rooms would have been better used as storage rooms. They were below ground level at the back and therefore had no view from the very small windows. Afternoon tea was good and the bar was well run. The hotel is situated not far from and above the cable car so it was an easy stroll in the morning. It was also possible to ski pretty close to the hotel at the end of the day.
Travel operator: Crystal
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