37 Reviews
Traveller Rating
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Excellent0
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Very Good4
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Good12
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Average11
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Poor10
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 7 months ago
After a lovely flight with Britishjet,standard seats which I could actually sit in ( I'm 6ft 4" ).You do not get that with some other charter flights ! Arrived at the Venus and the room we got was clean and remained that way all week with a daily maid service.
Apart from the hotel looking drab my only critism was the uninviting dining room. the main courses were ok if you arrived as a new tray of food was being put out, other than that they tended to be dried up. There was a very poor salad bar, poorly presented and practically no choice of sweet, not even fresh fruit. But as others have said you get what you pay for and we could have eaten out for about
Apart from the hotel looking drab my only critism was the uninviting dining room. the main courses were ok if you arrived as a new tray of food was being put out, other than that they tended to be dried up. There was a very poor salad bar, poorly presented and practically no choice of sweet, not even fresh fruit. But as others have said you get what you pay for and we could have eaten out for about
Travel operator: Malta Bargains
18 years 7 months ago
We went to Malta twice last year, the first week we stayed at the Palm Court, which was OK. We knew of all the horror stories and our friends and family had stayed there the year before when we got married (but we stayed in a "posher" hotel then...well it was our honeymoon)
It wasn't as bad as we expected as we knew not to expect luxury.
OK, the food isn't great or the decor. But they must be doing something right for the customers to be coming back year after year.
The second time we went we decided to try the Venus and it was an improvement on Palm Court.
The rooms were nicer and it was quieter.
The food is brought over from the Palm Court, but if you consider that to stay Self-catering in most places in Malta works out a lot dearer, you do get a bargain.
We occasionally ate in, but only really as a snack before going for a meal in one of the many beautiful restaurants in the area.
This hotel (and the Palm Court) are great if you are on a budget and don't mind "roughing" it slightly.
If you are expecting luxury and 4**** DON'T book here as you will be disappointed.
If you are the type of person that never leaves your hotel block for the fortnight- maybe look at going elsewhere on the island as these 2 hotels are more of a base, but there is entertainment on of an evening and they are pretty close to lots of bars and restaurants for you to try other things.
The staff are all very friendly and all speak excellent English. I can't fault them at all.
The rooms are cleaned every day and the maids are very nice.
We are going back in May again (to the Venus) and I can't wait!
It wasn't as bad as we expected as we knew not to expect luxury.
OK, the food isn't great or the decor. But they must be doing something right for the customers to be coming back year after year.
The second time we went we decided to try the Venus and it was an improvement on Palm Court.
The rooms were nicer and it was quieter.
The food is brought over from the Palm Court, but if you consider that to stay Self-catering in most places in Malta works out a lot dearer, you do get a bargain.
We occasionally ate in, but only really as a snack before going for a meal in one of the many beautiful restaurants in the area.
This hotel (and the Palm Court) are great if you are on a budget and don't mind "roughing" it slightly.
If you are expecting luxury and 4**** DON'T book here as you will be disappointed.
If you are the type of person that never leaves your hotel block for the fortnight- maybe look at going elsewhere on the island as these 2 hotels are more of a base, but there is entertainment on of an evening and they are pretty close to lots of bars and restaurants for you to try other things.
The staff are all very friendly and all speak excellent English. I can't fault them at all.
The rooms are cleaned every day and the maids are very nice.
We are going back in May again (to the Venus) and I can't wait!
Travel operator: Maltabargains.com
Recommended
18 years 8 months ago
Paid
Travel operator: malta bargains
Recommended
18 years 8 months ago
Any one booking do not be put off by bad reviews, for the money you pay good value hotel, clean.
Did not eat in as we always eat out but heard varied reported from others
Did not eat in as we always eat out but heard varied reported from others
Travel operator: Malta bargains
Recommended
18 years 9 months ago
I took my elderly mother here for a weeks holiday. For the price we could not complain about the room except for the shower.It was not fitted to the wall and had to be held while taking a shower. This was very difficult for my mother. However we did have maid service every day.
We were very disappointed with the restaurant were there were red plastic table clothes on the tables and we had to help ourselves out of pans with lids on that were seen to be carried from Palm Court across the road. The toaster used for breakfast was from the ark ages which took ages to toast and then only did one side. Upon walking in the restaurant we had to pass two dirty toilets with the doors wide open. Even though we booked half board we decided to have our meals out which made our holiday quite expensive.
There were no entertainment what so ever and the bar was never open.
We asked for a cup of tea whilst waiting for our transfer coach and was told we would have to go across the road to Palm Court for one.
We will definitely not be returning to Venus or Palm Court again.
We were very disappointed with the restaurant were there were red plastic table clothes on the tables and we had to help ourselves out of pans with lids on that were seen to be carried from Palm Court across the road. The toaster used for breakfast was from the ark ages which took ages to toast and then only did one side. Upon walking in the restaurant we had to pass two dirty toilets with the doors wide open. Even though we booked half board we decided to have our meals out which made our holiday quite expensive.
There were no entertainment what so ever and the bar was never open.
We asked for a cup of tea whilst waiting for our transfer coach and was told we would have to go across the road to Palm Court for one.
We will definitely not be returning to Venus or Palm Court again.
Travel operator: Air Jet
18 years 9 months ago
Well, they say you get what you pay for and we wanted a cheap holiday, and I had read the reviews and should have known better but we still went.
What a mistake...huge.
We went half board the food I can only describe as muck. It was cold and presented in big stainless steel trays that were dirty. The back wall was filthy covered in food splashed and not cleaned. If I had rubber gloves and bleach I would have cleaned it myself. The smell was vile. They advertised that they had a carvery...what a joke a member of staff sat with a big knife and fork with a small stump of meat on. Breakfast no better, cold dried up rubbish. We ate twice once because it was our day of arrival second because we tried to give them a second chance. After that we ate out. Dining room curtains dropping off the rails.
Floor dirty. Horrible, horrible, horrible.
Our room was actually okay clean and basic but no probs. We even had a sea view! No shower just an attachment on the bath taps that was useless. The hotel however was shabby the entrance to the hotel uninviting grey blandness.
Now I know you get what you pay for but I don't care whether you have paid
What a mistake...huge.
We went half board the food I can only describe as muck. It was cold and presented in big stainless steel trays that were dirty. The back wall was filthy covered in food splashed and not cleaned. If I had rubber gloves and bleach I would have cleaned it myself. The smell was vile. They advertised that they had a carvery...what a joke a member of staff sat with a big knife and fork with a small stump of meat on. Breakfast no better, cold dried up rubbish. We ate twice once because it was our day of arrival second because we tried to give them a second chance. After that we ate out. Dining room curtains dropping off the rails.
Floor dirty. Horrible, horrible, horrible.
Our room was actually okay clean and basic but no probs. We even had a sea view! No shower just an attachment on the bath taps that was useless. The hotel however was shabby the entrance to the hotel uninviting grey blandness.
Now I know you get what you pay for but I don't care whether you have paid
Travel operator: Malta bargains
18 years 9 months ago
I expected a shack on the street for what we paid, but it was'nt bad at all, I will give 4 out of 5 for the food/bedding/television/.
I needed a quiet Holiday and thats what I got, I have travelled on lots of aircrafts, but I thought this was the best to date due to the comentary via the pilots keeping updated all the way to our destination, the staff were very nice. I have no idea what the hotel is like in the summer, but at the time it was all oap's and they were also friendly. For the amount of money I paid I was'nt getting robbed.
I needed a quiet Holiday and thats what I got, I have travelled on lots of aircrafts, but I thought this was the best to date due to the comentary via the pilots keeping updated all the way to our destination, the staff were very nice. I have no idea what the hotel is like in the summer, but at the time it was all oap's and they were also friendly. For the amount of money I paid I was'nt getting robbed.
Travel operator: malta bargains
19 years 2 months ago
Venus Aparthotel Malta. Room was adequate but not serviced for first three days, and then only after we had complained. To obtain clean towels we were sent to collect them from the Palm Court on third day.
Food was disgusting. It was badly cooked, badly served and of a very poor quality, often cold. Powdered soup lumpy, meat of terribly poor quality, vegetables, including potatoes, dreadful. Dining room staff were untrained, surly, and looked miserable.
Top management staff were unhelpful and when approached had a stock reply,"Leave it with me". Nothing we complained about improved during our two week stay.
Entertainment was non existent, and the general ambiance of the hotel was depressing and dull.
Luckily the hotel was well situated for getting out and about as this, and the weather, were the only saving grace of our holiday.
We would never recommend or revisit this hotel. We question the 3 star rating!!!!!
Food was disgusting. It was badly cooked, badly served and of a very poor quality, often cold. Powdered soup lumpy, meat of terribly poor quality, vegetables, including potatoes, dreadful. Dining room staff were untrained, surly, and looked miserable.
Top management staff were unhelpful and when approached had a stock reply,"Leave it with me". Nothing we complained about improved during our two week stay.
Entertainment was non existent, and the general ambiance of the hotel was depressing and dull.
Luckily the hotel was well situated for getting out and about as this, and the weather, were the only saving grace of our holiday.
We would never recommend or revisit this hotel. We question the 3 star rating!!!!!
Travel operator: the holiday and flight centre
19 years 2 months ago
I have just retuned from this hotel appalled at what we lived in.
The room was filthy and during our one week was not cleaned
When we complained to the rep he was not interested and when we asked the hotel to clean the rooms were were told the housekeeper was in the UK but they would inform the stand in.
On the last day someone cam into the rooms whilst we were out and took one of the beds.
Despite that we had a good time in Malta, as we did not want to stay in the rooms for any lengh of time, but if the hotel had been better we could have had a great time.
The receptionists were very unfriendly probably due to the complaints.
This hotel should not be on any hotel as you would not send an animal there to live even for a week.
We will certainly be back to Malta but not to that hotel.
The room was filthy and during our one week was not cleaned
When we complained to the rep he was not interested and when we asked the hotel to clean the rooms were were told the housekeeper was in the UK but they would inform the stand in.
On the last day someone cam into the rooms whilst we were out and took one of the beds.
Despite that we had a good time in Malta, as we did not want to stay in the rooms for any lengh of time, but if the hotel had been better we could have had a great time.
The receptionists were very unfriendly probably due to the complaints.
This hotel should not be on any hotel as you would not send an animal there to live even for a week.
We will certainly be back to Malta but not to that hotel.
Travel operator: Malta Bargains
19 years 3 months ago
We only stayed one night the apartment was dirty, furniture shabby, smashed up fan, no air con, door lock broken. We had to pay
Travel operator: MALTA BARGAINS
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