4 Reviews
Traveller Rating
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Excellent1
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Very Good0
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Good2
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 2 months ago
What can I say about the 4star Diplomat Hotel except that it is NOT A 4 STAR !!The food was diabolical -breakfast was served from 7am to 10am and if you went fro breakfast at 9am were very lucky if you found food that had not been there since 7am. The pool area was a joke for a hotel that had 112 rooms and if you wanted tea or coffee in you room you had to place an order beforehand and then PAY for it separately!! This is one Hotel we will most definately not be visiting again
Travel operator: Mercury Direct
17 years 1 month ago
Having read previous comments about the Diplomat I was very nervous. The hotel was, in fact, brilliant. Clean environment with efficient and friendly staff who would respond to every request quickly and pleasantly. We were on B & B basis. Breakfast was super. Buffet style hot [scrambled,boiled and fried eggs, sausage, bacon [back and streaky], beans, tomatoes] at every meal. Three choices of cereal, fresh fruit salad, yoghurt, cold meats, cheeses and various types of breads, fruit juices, tea and coffee. What more could you ask!!
Travel operator: Expedia
Recommended
17 years 9 months ago
Very noisy room 1st night, with pump running above our heads, cockroaches running around. Room changed requested, moved one floor down. Beds very poor, mattresses spilt and soil with human ****, requested these be changed, new mattresses worse the prevoius, splits, covered on both sides with human ****, broken springs. TV had control buttons missing,you had to operate same by pressing the buttons on the control brd. chance of touching live partsn inside TV.
Fires doors broken with no catches, always open on a night, checked every floor. cochroaches seen in all rooms. Swimming pool, was a building site, very dirty. Food generally very poor. Very small portions. Better eating at the Tex Mex place down the road
Action only taken when general manager was involved.
according to Bellair this is the normal standards for Malta in a 4* hotel.
Students ran riot for 4 days, even upsetting people from the hotel across the road
Dog fowling on all paths around the hotel. This hotel is " a hotel from hell", prime TV documentary material
Most of the other people staying that we spoke to " said its was rubbish and would never return.
Fires doors broken with no catches, always open on a night, checked every floor. cochroaches seen in all rooms. Swimming pool, was a building site, very dirty. Food generally very poor. Very small portions. Better eating at the Tex Mex place down the road
Action only taken when general manager was involved.
according to Bellair this is the normal standards for Malta in a 4* hotel.
Students ran riot for 4 days, even upsetting people from the hotel across the road
Dog fowling on all paths around the hotel. This hotel is " a hotel from hell", prime TV documentary material
Most of the other people staying that we spoke to " said its was rubbish and would never return.
Travel operator: bellair
20 years 3 months ago
The location directly on the boulevard of Sliema is perfect, bus stops and swimming places directly in front of the hotel. Restaurants, bars and shopping within a 5 minute walk.
Staff were friendly and courteous.
The rooms weren't luxurious, but were good enough and cleaned to a reasonable standard. Clean towels daily, clean sheets 3 times per week.
We stayed on a B&B basis, and although I found the cellar restaurant in the hotel claustrophobic and ugly in the extreme, the breakfasts were actually quite nice... enough choice, enough food and warm. Restaurant has smoking and non-smoking sections.
The biggest let-down was the roof top pool. We knew from the brochure that it was small, which wasn't the problem. Our beef was that the pool was filthy, the tiled area around the pool was filthy (ashtrays left on day 1 were still lying in the same place on day 4 without even being emptied. Drink spilled on the tiles hadn't been mopped up days later, that kinda thing.) And to top it all off although there were sunbeds around the pool, there were no parasols and no matrasses for the beds. Considering there was zero shadow on the roof-top, the lack of parasols made afternoon sunbathing a nightmare.
Staff were friendly and courteous.
The rooms weren't luxurious, but were good enough and cleaned to a reasonable standard. Clean towels daily, clean sheets 3 times per week.
We stayed on a B&B basis, and although I found the cellar restaurant in the hotel claustrophobic and ugly in the extreme, the breakfasts were actually quite nice... enough choice, enough food and warm. Restaurant has smoking and non-smoking sections.
The biggest let-down was the roof top pool. We knew from the brochure that it was small, which wasn't the problem. Our beef was that the pool was filthy, the tiled area around the pool was filthy (ashtrays left on day 1 were still lying in the same place on day 4 without even being emptied. Drink spilled on the tiles hadn't been mopped up days later, that kinda thing.) And to top it all off although there were sunbeds around the pool, there were no parasols and no matrasses for the beds. Considering there was zero shadow on the roof-top, the lack of parasols made afternoon sunbathing a nightmare.
Travel operator: SunTrex
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