39 Reviews
Traveller Rating
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Excellent2
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Very Good17
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Good15
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel was kept reasonably clean, but our room needed a good dusting.
The maids have an awful lot of rooms to do and don't seem to have time to complete the job properly. Didn't complain as it was only minor problem to us.
In the public areas the bar staff are supposed to clear the tables of glasses and cups, but due to not enough staff this was hit and miss whether they got round to it. We sat with another couple one evening and by the end of the night there were 17 glasses on our table. Not once during the two weeks did we see a table wiped down after the removal of glasses and cups. The dining room tables were cleaned between sittings thankfully.
The food was very good, a good selection, and hot if you timed it right. The buffet was not replenished very often later on in the evening so it tended to be only warm. Cakes and desserts were excellent, the best choice we have ever had.
Snacks in the pool snack bar were good too. Ice cream was delicious, several flavours to choose from, serve yourself as well, so not limited.
Location is excellent right on the headland and only 20 min walk along the beach to Albufeira. 10 min walk to The Strip where there is plenty of life.
Staff were a mixture really, reception staff were very friendly and sorted out any problems. Very informative too if you needed any help. Maids always had a cheery smile and greeted you.
The bar staff, some were very friendly but some seemed a bit surly, couldn't even smile. Dining room staff on the whole were friendly and cheerful but again one or two were a bit miserable.
The entertainment, well what can I say , what we saw was average package tour stuff, but only half an hour a night, then the Karaoke started, the same tunes in the same order every night. How boring! we had to go out on alternate nights to break the monotony after the main shows.
I don't think we would go again to this particular hotel as we are getting bored with the package tour holidays now.
Travel operator: Airtours
Travel operator: holiday nights
The food was just what we wanted, easy buffet style, plenty of salad stuff. breakfast was a big buffet with everything you wanted, bacon, eggs, sausage, cereal, toast, etc. Lunch was served in the pool side bar, and was slightly repetitive, but at lunch we just wanted to sit down, grab a bite to eat and shade from the midday sun. And dinner was buffet style again, with meat, chicken, fish or vegetarian, plus loads of salad and lovely calamari rings. the only down side is that you can only have soft drinks, or lager, wine or sangria during dinner, there is no bar service. This didn't bother us as we drank some wine, and then pottered back up to the hotel bar to enjoy vodka and strawberry slush!
The location was great, about 10 mins from the strip if you like that , or just over the cliff edge to the beach. the hotel was very big, and after a day of hard sunbathing it was a bit of a climb back to our rooms at the front of the hotel.
Our rooms were ideal, 2 beds, 2 little wicker chairs, a balcony, a bathroom with shower and B Day (sp). The showers did run hot / cold depending on if someone else was using one nearby, but wasn't a big problem. Room had a tv which received sky news, cnn, itv 3 and bbc something, but the only thing we used the room for was to sleep!
The reception staff were a little abrupt when we arrived, but I think that was just the english getting lost in translation, as all the other staff were lovely! - The bar staff were sometimes a little on the slow side, but this was never an issue. The maids were also friendly and efficient. - constant flow of new towels whenever we needed them (every day).
The entertainment was a little odd, and we didn't really stay to enjoy it, we participated in the karoke on friday night, and went out on the saturday and sunday night of our holiday. The entertainment during the day was available, but we didn't use it. At 10 am the song "good morning, good morning" played out to all the sunbathers, trying to encourage taking parts in sports and activities. But they only hassled via the loud speaker a few times a day the rest of the time they played music quite softly, enough to enjoy, but not loud enough to annoy you. I put the ipod in and slept the day away.
The pool was nice, cold and although very deep, big enough for people to play in and others to relax in.
I would definately recommend the hotel for a nice relaxing break in the beautiful sunshine of the Algarve!
Travel operator: Arranged privately
Towels changed daily.
Resterant food good but get thier early for meals as food is only replenished slowly.
Pool bar was exellent.
The pool and gardens are fantastic.
This hotel is used by the british /germans in the main
it also contains time share apparments .but no one bother you to sell you time share.
Overall fair value for location and hotel .
We would return to this hotel but would go 1/2 board as we go out in the evenings.
Travel operator: first choice
The management team are the most appalling, inept, in what could have been one of the nicest hotels not just in Portugal but on the European Mainland. They make Faulty Towers look like a well oiled machine.
The bar manager at one time was insisting on one-man-one-drink at the all inclusive bar, he was expecting guests wives to go to the bar for their own drinks. In a very badly run hotel, he wins first prize for being arrogant, conceited, rude, insulting, bad tempered, obnoxious, and an altogether unpleasant man.
The night porter came a close second to him for his outrageous threats of violence, beware !!!
Travel operator: Airtours
My first time in Portugal and I was very impressed. Hotel and resort we found to be spotless.
Hotel position and rooms were very airy with good facilities and layout. Rooms and pool overlooking the sea with fabulous relaxing views. A lot of steps for anyone with mobility problems.
Weather was hot and sunny throughout our stay. We were half board and found the food good with enough variety - the buffet lunch and drinks were excellent value - cheaper than outside the hotel in many instances.
The bar staff were very friendly and accomodating, the dining room staff did their best but were very busy. We normally holiday in the Caribbean 4+ plus, we would definately visit this hotel again and found it very impressive for a 3*
Travel operator: Direct Holidays
The rooms and public areas were clean and comfortable.
The breakfasts and suppers were good but lunches were repetative. The one drink per armband is a bit tedious and my son had to get his own soft drink for the first few days but once we were recognised I was able to get two drinks each time.
Fantastic location above a great beach with lovely views.
Hotel staff were mostly lovely with a couple of exceptions who were disdainful at best and too authoritative at worst.
ntertainment was parochial but entertaining because of that.
Travel operator: Cosmos
Hotel was very clean.
Excellent location just above the beach on the cliff and near to the strip.
Staff were very friendly and helpful.
Entertainment left a lot to be desired and was mostly in German. A couple of nights the show was OK but it didn't really bother us anyway.
We would definitely visit this hotel again. We always got sunbeds and there were plenty left until about lunchtime, even then you could always get a sunbed by the small indoor pool at any time of the day. The outdoor pool was never crowded and at most we counted about 35 people in there at the busiest time of the day.
Travel operator: Archers Direct
Travel operator: Airtours
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