Well i'll start off with saying we got a great deal with budget travel me and my boyfriend travelled for just

I had never been away befaore and was really looking forward to going away when we got there we had to wait about three hours in the lobby before we got into our apartment. we requested a pool view and paid

Before going we asked not to be put in block 3 and to have a low floor. When we arrived we were put in block 3 and stuck up on the 10th floor with a dodgy lift. The noise that comes off that road kept the kids up most nights, you have to que up on a morning for sunbeds at a cost of 1 euro each (there was 12 of us) The resort itself is full of Irish pubs not much for the kids to do. Would never even think of going back to that resort but I would go back to Portugal.

We had never been to Portugal before so we were all looking foward to going.When we arrived we had to wait over an 1hr for one of the rooms to be done.When we were told the rooms were ready we went up which the room was on top floor and took ages to find, my mums room wasnt evern cleaned and they had to wait in our room till it had been done. The beach was a 5minute walk and the location itself had alot of resturants but mainly irish bars to choose from. We never spoke to the staff because when we tried to make a complaint nothing was done. I wouldnt go back to the hotel but the hotel across the road was alot better and alot more room around the pool. I think it was ridiculas that you had to pay for sunbeds at 1euro each with being 6 of us.The rooms wernt cleaned as much as you would expect them to be and the towels were cleaned 1/2 a week which was dissopointing. No entertainment to be able to stay in the hotel for one night. Was the same every night. No entertainers and reps from what we saw.

We stayed in block three which was situated over a busy main road and over bridge from blocks one and two.

What it fails to mention in the Aspro bochure is that it also looks completely different to to the picture in the brochure. There are no big airy balconies ,but dingy poky ones, making the rooms very dark. The rooms were very small and very basic for a three star hotel. The rooms were very uncomfortable with no comfy chairs to sit on. The kitchen area was disgusting.We never cooked there and were forced to eat out all the timeThe poolside was never hosed down once in the week we stayed there,it was dirty.

We are only glad we were there for a week. We were glad to leave. We may return to Praia de Rocha but never to this hotel

We knew the complex was large when we booked, but didn't expect a concrete jungle.

The room allocated was badly furnished with no equipment and a faced out over a four lane road that was busy 24hours a day making it impossible to have windows open when you were sleeping.

The pool was crowded, dirty and the tiles were cracked.
We found ourselves alternative accommodation and booked out after three days.

I needed a last minute holiday due to stresses at work and booked Club Praia Da Rocha over the phone after telerep recommended it to me.

Then I visited this site and a few other holiday complaint forums and panicked after what I read.

I arrived at the hotel 11pm and started shaking as I was told I was in the dreaded block 3 with my partner and 2 year old son. First 2 things I noticed was the wardrobe door was propped up against the wall and the fridge/freezer wasnt working. I went down to reception and explained what was wrong and before I made it back to the 3rd floor of Block B the engineer was already in my room!!

The fridge couldnt be fixed and by 10am next morning I had a new fridge in there and the wardrobe was fixed whilst we was out eating breakfast at one of the many fine places to eat here in Praia Da Rocha. I just wish I remembered the name of the cafe. Sitting Bull was nice and the Italian Restaurant on the same main road was delicious and friendly, you must go there if you get the chance. We didnt eat in the hotel because of reports on some forums so I cant comment on the standards.

I was there during the Euro 2004 finals and even when Portugal lost, the noise wasnt too bad, a few people drove around town pressing there horn way after 3am but I could only hear it because my patio doors where open.

For all you McDonalds lovers, there is a burger ranch that isnt expensive and quite tasty

Pussycats was a beautiful Irish bar where we went for breakfast and the blonde english girl was amazingly nice to our party.

The swimming pools in Block 3 were only small and very cold but the baby loved them.

Every shop we visited had friendly staff with about 90%who spoke English. Everyone wanted to keep my son :) and he made a lot of friends over there (not bad for a 2 year old who can only say a handful of words!! lol)

The beach was lovely. and clean altho the sunlounges on the beach cost 9 euros!! Take a sunmat and parasol is my tip 4 u guys.

I would recommend this holiday to anyone (but dont tell my partner as she wants to go again next month!!)

The only critism is that our bed sheets was only changed on the last night (after we complaned) and the towels where only changed twice. The maids didnt sweep the floor and just mopped over it instead but at least they did this every day.

Hotel was far too noisy at night with no chance of a decent sleep, the lack of air conditioning did'nt help either, then you had the busy road and noisy guests which added to the misery. The staff were very helpfull and handled any complaint very well.

Entertainment was mince.

I found the hotel staff not very polite or happy and it can put a downer on the hotel. But I found the lifeguards very nice and talkative people. The hotel was cleaned most days as i noticed the bed sheets were made properly but not changed a lot. The room was basic but you get what you pay for. The entertainment was nearly non existent excpet for the video bar which had things and shows for the kids but not a lot for the adults. The location was very good with only 5 minutes walk to the beach and the bars and restaurants not very far away.

The hotel was not clean - block three is horrible. the lifts do not work- on one occasion a man and his child were stuck in the lift for half an hour. The rep was never in the hotel and the times she said she would be. I never ate in the hotel. The location of block 3 is terrible you have to cross a bridge on the main motorway to get to the bars and restaurants etc. The hotel staff with the exception of a few were unhelpful and rude. The hotal entertainment was awful the same man sang every night for two weeks..and he was terrible..I would never stay in this hotel again..the towels are only changed every four days and the bed linen once a week.