10 Reviews
Traveller Rating
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Excellent1
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Very Good9
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Good0
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel was one of the best we have ever stayed in.
The rooms and hotel were kept up to a high standard by the maids,who were friendly and always smiling.
Hotel food was of a very high standard(hence the 9pounds i put on) Paul the resturant manager and his staff take care of you and nothing is to much trouble.
Hotel is in a quiet location exellent for a quiet getaway but funchal is reached via the hotel bus which is very well run being able to book your return seats 24 hours before so its not first come first serve.
Pool and surrounding areas kept very clean plenty of sun beds no need to get up early to reserve one.If you require a matress for the sun beds they will even get them for you free of charge (towels supplied free as well).
Entertainment bit dissapointing Bruno on the organ very good but needs to be more shows.(Rita the parrot very entertaining.)
Wouldnt recomend hotel for families not a lot to due for kids but for adults its exellent.
Would visit hotel again
Travel operator: first choice
They left a bottle of wine and a basket of fruit in our room on our arrival. The room was a lot bigger than we expected, with a kitchen, it was more like an apartment.
We had a sea view and were not overlooked by any other room. The hotel was clean, the food we had in the hotel was good, and the staff friendly. The entertainment was Bruno on his keyboard with visiting act s 2/3 times a week.
The pools (indoor and outdoor) were good and cleaned every morning, (the outdoor pool is salt water).
There is not a lot in Canicio but there is a free shuttle bus to Funchal if you book the day before, or the local bus is quite cheap.
In summary, it was a great hotel for a quiet holiday and I would recommend it to anyone, (though maybe not much for kids to do)
Travel operator: airtours
Entertainment a little repetetive but for out of season ok, local dancers highlight of week for us.
Everybody in hotel genuinely nice, hotel shop was most helpful and even arrange to get for us items not in stock.
Only misshap was on last night unwelcome guest in my salad ( small black moving creature !!! ) reported to restaurant manager, very apologetic, other than that a very good hotel with all the facilities you would expect, and more.
Travel operator: first choice
Travel operator: FIRSTCHOICE
Travel operator: FIRSTCHOICE
The cleanliness was exceptionly good with the towels changed everyday. The staff were very friendly and understanding and they had a good idea of the english language.
The entertainment I think would be the best because you had Bruno playing the keyboard and singing and about 1 hour later there would be a show whether it was dancing or singing, e.t.c My favourite was the Parrot (rita) she was so sweet and friendly We even got to hold her.
We made many friends on the holiday and would definately consider coming again.
Travel operator: Thomas Cook
Travel operator: First Choice
We could not believe the friendliness of the Madeiran people in general and the hotel staff in particular - others have said it, but it's true, nothing is too much trouble for them, and they seem to be blessed with endless patience and smiles (even after Portugal had lost in the final of Euro 2004).
Although we were on a B&B basis, there was no formality when we wanted to eat at the hotel, having the choice of the a la carte menu or the buffet.
Not only were the views from the hotel spectacular, and the swimming pool faultless, but the grounds were impeccably maintained and full of beautiful flowers, trees and shrubs.
We booked late and didn't have the option to buy a seaview - instead of the expected view over a car park, our patio led onto a lovely garden area, two personal sunbeds, two patio chairs and a small table - so pleasant (and private) that we did almost all of our sunbathing there!
When we did choose to go to poolside there were always plenty of vacant sunbeds and parasols.
The room was first rate, very clean and well-maintained, with about 30 channels on the TV, there is a mini bar and on the one occasion we used room service we found it to be good and quick. Luckily though we had taken a travel kettle, as there are no tea or coffee making facilites in the room.
The hotel shop is quite small, but stocks most things you could possibly need (English papers arrive at 5pm same day)and is run by a lovely couple, who are so nice you have trouble getting away!
Entertainment mainstay is Bruno, who plays keyboards and sings and has a good repertoire - we were trying to get him to rock it up a bit, but as with all entertainers, Bruno plays to his audience which was predominately older people, and we got the impression that some have complained when music got too lively! Before Bruno there would usually be a dance, folklore or speciality act. Bruno finishes promptly at midnight and bar service ceases then, but not before the staff have asked each customer whether they wish to order a final drink or two. Prices in the hotel, although noticeably higher than in the surrounding area were still reasonable by UK standards - a large beer and glass of wine costing less than 5 Euros.
There is a fairly well equipped gym, and in that humidity it doesn't take long to build up a good sweat! plus a sauna, indoor pool and outdoor hot tub.
The star of the hotel is Rita - a lovely, lively grey parrot who is perched (literally) opposite reception, and won the hearts of most guests.
Travel operator: Airtours
Courtesy bus waiting for us when we arrived at airport so no hastle .Room Excelent and spacious and clean
linnen and towels changed daily. TV with several channels including english ones .
Food out of this world (put on 8 Lbs in 2 weeks)
Soup(choice) Starters(Choice)Main Course (choice) Sweets (Yummy) Biscuits cheese and tea or coffee.
Head waiter welcomed you at the door with a friendly handshake and led you to the table then it was help your self !!
Pool Spotless so salty you could float,outdoor jaquisie too.Fitness Room,Indoor swimming pool too Sauna,billiards room ,internet room, video room, room. Also shops inside hotel thet were very reasonable and helpfull They will get you fresh rolls daily if required at no extra charge .
Curtesy bus ran daily except sunday to Funchal from 9.15 til 4 15.
Friendly staff very helpfull too nothing a task (you dont see a lot of that nowadays )
nightly entertainment in the lounge Keyboard player singer nightly with a variety of entertainers doing a 1/2 hr spot.
Security was excellent (they even checked if i had signed a chit for my dinner as they did not recognise the sig! must have ben the wine)
Recomend this Hotel to anyone who wishes a quiet restfull holiday and yes you can get a sunbed !!
Travel operator: T share
Travel operator: first choice
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