41 Reviews
Traveller Rating
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Excellent16
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Very Good20
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Good4
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: thomson
Travel operator: thomson
The hotel itself was exceptionaly clean in all areas including the outside, the staff couldn't have been more helpful and friendly, as for the food! well I think we all came back heavier than when we left. The choice and the quality was amazing, but this didn't suprise us as we have yet to be let down by Fiesta hotels catering.
The hotel entertainment was good but not great, the location was excellent, 50 metres from the cala Nova beach and five minutes walk from Es Cana shops and bars.
We enjoyed this holiday so much we will be going back for ten days in October, if you have booked this hotel you won't be disappointed, we have been to Ibiza 11 times so far and enjoyed every holiday, but to be honest this has probaly been the best one in terms of value for money, food and location.
Travel operator: thomson
It was the last week of season so you can't compare with high season I know. The staff were lovely without exception.
The location is fine for a young family, but be careful if people have difficulty walking in your party as it is 10-15 Min's walk into town.
The entertainment was the best efforts of the team and the participating audience and I dont mind admitting that my husband wiped-out out the competition with his rendition of Angels(Robbie)during the karaoke.
Travel operator: diy
Food was excellent, problem was at the end of a fortnight you wanted a change! Plenty of food and of a high quality. Location was excellent, though for the elderly the 10/15 minute walk into Es Cana may be taxing!
Staff were fine, all pleasant and accomodating. Following average reviews on the entertainment I have to say I think the effort put in by the team was second to none. We are not great ones for entertainment however, it certainly was not the worst I had ever seen.
Only concern was that on arrival we were allocated a room on the first floor (127) which overlooked the air conditioning over the dining room. We immediately complained and was told if we came back in two days they would change our room. They were true to their word and gave us a magnificent room for the remainding 12 days of our holiday.
Weather was average and two reports whilst we were on holiday of a small octopus in the nearby sea and some people on the beach being stung by jelly fish in the sea.
Definately would go back- No doubt!!!
Travel operator: Portland
Dining room light and airy, outside area if you wanted to eat al fresco, the rooms were spotless fresh towels and bed linen no worries there.
The main lounge needs a bit of updating the large pillars are somewhat of a problem if the night entertainment has to take place indoors as you can't see the stage very well (nevermind).Drinks are a bit pricey so the wristband is a very good idea at the hotel. Also a bit of a squeeze around the pool although we preferred the Cala Nova beach (fantastic has a great taverna).
Travel operator: Portland Direct
Reception OK.
Lounge area - Terrible, like a morgue, no music, no entertainment and closed at 01:30 irrespective of whether there were any clients there. By closed I means lights off and goodnight !
Pool area - OK but way too small for the amount of people, as I refuse to join the 08:00 sunbed claimers I never once managed to get a sunbed. I'd estimate about 100 sunbeds around the pool and with 305 rooms each with at least two people it doesn't take much to work out it won't add up.
Every day spent on the very nice beach but this involved extra cost for sunbeds and parasols 3 euro each bed and shade.
Food - Gorgeous, never had a night where there wasn't at least three dishes I could have chosen, buffet service so no limits.
Location - a fair 15-20 minutes into town so not for the elderly also its a very barren walk, IE nothing at all between the hotel and the town. Taxis hard to get hold of, they don't answer the phone and when they do they don't like the relatively short trips from hotel to town, we had two elderly relatives and they often had an hours wait despite the promise that "its on the way"
Staff - Restaurant Excellent, Room Service - excellent, bar staff miserable, reception OK
Entertainment - don't even get me started here, twice a week the 'entertainment' was a video played on a big screen. The rest of the time, childish, amateurish rubbish, just go out and save yourself the hassle.
Travel operator: Portland
The food at this hotel is amazing. I would say that even if you have a fairly fussy diet you would still be able to find plenty to eat at the buffet. We found the menu also varied quite a lot over several nights ie. the same offerings diden't appear too regularly. The show cooking was great especially for breakfast as ommelettes and eggs were cooked to perfection on the spot. We took out the all inclusive drinks option as well and found that excellent value for money. It was brill not having to worry about carrying Euros everywhere, and my wife assures me I definately got my moneys worth!
One gripe I would have is about the rooms, although I think this may be more our neighbours fault than the hotels. We did have a fantastic view of Cala Nova bay from our balcony however some very excitable people next door made it difficult for us to sleep well at night. This was in part due to the fact that we had been allocated a room with an adjoning door (locked) to next door (making the walls even thinner). On asking at reception we didn't get a chance to move, although the fantastic sea view did make up for the noisy neighbours. The room cleanliness was good.
During the course of our stay the weather had been a bit iffy so all the entertainment had to take place indoors. From speaking to previous guests I think it moves outside when the weather can be completly depended on. This was not good as the pillars in the main hall block any sort of decent view of the stage, unless you wolf your dinner down and get in early for the front seats. The quality of the entertainment was mixed. All the entertainment staff did try their best though.
We found the location of the hotel quite good as after your bellybuster dinner the short stroll into Es Cana did really help. It was also close enough to the resort to venture further afield than the hotel snack bar for a lite bite during the day.
The only other negative comment I would have and its just because we travelled as a couple in our thirtys is that most people when we were there seemed to be older or with families. We still met a lot of really lovely people.
Travel operator: Arranged ourselves
room was cleaned daily, towels changed when i remembered to put them in the bath; not a major issue for me as i take my own bath towel, the hotel ones don't cover me enough! bed was so comfy, fell asleep as soon as my head hit the pillow every night. more than enough room in the wardrobes with more than enough hangers.
reception were very good, very quick service. food was lovely as we have come to expect of fiesta, especially enjoyed the chicken curry from the pool bar. took the all inclusive drinks option 12.94e per day. one round for the 4 of us was between 10-12e, even when we were on soft drinks. glad to see they now give large soft drinks, previously it was always small cups which meant you were up and down every 5 minutes for more drinks.
the entertainment has improved a lot since our last visit, paco the head entertainer is a really great guy, he says he's a spanish sunderland supporter, bless!
already booked back up for next summer, going direct with hotel and saving enough to pay for our all inclusive with the money we're saving!!!!
hope everyone enjoys their holidays to the cala nova.
Travel operator: thomson
Food was excellent plenty of choice at breakfast and evenings. Always well presented and hot.
Hotel was very clean and the staff were very friendly early morning noise from the bin men was our only moan!!
Pool area had plenty of sun loungers
Travel operator: Portland direct
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