26 Reviews
Traveller Rating
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Excellent13
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Very Good11
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Good2
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomson
It might have been the time of year but the pool area didn't get a lot of sun and the superior rooms on the first floor with terraces probably didn't get any.
All in all a good holiday and would stay at this hotel in the future.
Travel operator: Thomson
Travel operator: Thomson
Travel operator: Thomson
The hotel is very new, immaculately clean and maintained, relaxed ,modern and not too large allowing for a more intimate personable stay.
The rooms are well laid out and of an very high standard. We booked a superior room which was on the first floor overlooking the poolside area. With this we seemed to gain an extended balcony that jutted out further than the levels above us. This was great for getting the morning sun, but had totally disappeared by midday.
The real bonus in this hotel was the people running it and working there. They were perhaps the best staff we have ever encountered on this kind of holiday. They were extremely friendly, always helpful and obviously loving what they did. Of particular note are the restaurant manager Juan Antonio, the barman (can't remember his name but he was always grinning!) and Jaqueline (the Scottish lady)who worked days on reception.
In summary this hotel is virtually faultless and could easily put to shame some Thomson Gold Hotels on a smaller scale.
The resort of Es Cana is small but pleasant. On the first day we were there it took us about fifteen minutes to see all it had and we were a bit worried about filling in evenings in such a small place.
Actually the resort opens up a lot more at night and there are a small variety of decent drinking and entertainment bars in the resort.
In our opinion the food offered in the resort was a bit average. Nonetheless we had a great time and would consider going back again --- BUT only in this hotel!
Travel operator: Thomson
Travel operator: thomsons
staff with a glass of champagne and a meal.(what a start)We haver been to Ibiza before so it was a go and see,what a pleasant suprise we gotNow back to the Hotel,one of the best we have ever stayed in.The moment you arrive you are greeted with friendliness and this go's on for your entire stay.Very clean hotel
credit to everybody that works there.The staff are great,Juan,(BAR/RESTAURANT)Moulay(Bar waiter)and of
course Carmen & Paqui two lovely young ladies who
worked in the restaurant and bar if needed,also Lucas the Hotel Manager,and everbody else that worked there.We will be returning next year,we made good friends amongst the staff.
Travel operator: THOMSON
Could not fault this hotel. The singing waiter Juanma, Juan Ant with his famous cocktails and his humour. The chefs were very good. The reception staff again excellent. The cleaning staff cannot be faulted.
Lukas (the director general of the hotel) thank you for one of the best holidays we have ever had. The hotel is a tribute to you and your family.
We will be back, as will most the friends we made out there.
Travel operator: skytours
The staff are excellent and very helpful.
Our room was air conditioned. However our friends wasn't. It cost 70 Euros to upgrade to an air conditioned room which I would highly advise.
All sun loungers had cushions and this is the first holiday where I haven't had to get up early to reserve beds. We strolled down at 1pm and still managed to get 4 loungers together.
The hotel is new and everything is clean and spotless. x
Travel operator: Thomson
What we discovered was quite simply one of the best hotels we have ever stayed in. The hotel was spotlessly clean from top to bottom with the rooms being cleaned every day. Although our room did not have air-conditioning we could have upgraded for around 50 euros but as we were on a tight budget settled for a fan supplied for 10 euros.
Although the pool area was small we were always able to find our 4 sunbeds together with the added bonus of cushions on them!
The food was similar to what we have found in other spanish hotels but was varied each night as well as having a chef on hand in the dining area cooking fresh meat and fish on request and frying each egg to your taste at breakfast, a nice touch.
What really sets this hotel apart however is the staff. From the moment Carlos brought us our welcome drink on arrival to our last meal in the restuarant before departing, they could not do enough for us. Everybody was so friendly and helpful particularly the restaurant and bar staff with Jaunma the waiter laughing and joking with us all week.
The entertainment we saw was good with an excellant live duo and a singing waiter! Juanan`s bingo and quiz night was also very entertaining!!!
Everything added up to a relaxing, chilled out holiday in superb surroundings. With plans to expand the pool area next year as well as putting air-con in every room I would definately recommend this hotel to anyone.
Travel operator: Thomsons
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