6 Reviews
Traveller Rating
-
Excellent2
-
Very Good0
-
Good1
-
Average2
-
Poor1
Review Overview
-
Cleanliness
-
Entertainment
-
Service
-
Location
17 years 4 months ago
the apartments are very basic, the location is ok next to the beach because there is nothing else there. the staff in the balzanat are not the most friendly `they just ignore you when you are stood at the bar while they clean up.the hotel entertainment is not at the balzanat but at the torremar apartments.the evening entertainment at the torremar is ok but the lady who did the entertainment as a saturday night off so there is no entertainment on a saturday night.
Travel operator: thomson
17 years 4 months ago
Basic apartments, but everything you need for self catering. They were clean and nicely decorated.
Didnt like the pool very much only went in it once,(didnt look very clean to me).
We hired a car so didnt really stay around the complex or resort.
Didnt like the pool very much only went in it once,(didnt look very clean to me).
We hired a car so didnt really stay around the complex or resort.
Travel operator: thomson
Recommended
18 years 3 months ago
We stayed half board at the Balsanat Apartments.
The stench from the room on arrival was unbearable. You could smell it prior to opening the door. It was impossible to sleep in the lounge due to the smell as it had made me physically sick.
The bathroom had a hole in the ceiling which poured water and plasterboard evrey time the upstairs occupants had a shower.
The bottom of the bathroom door was completely rotten and the whole room smelt of damp and sewerage.
We had emailed in advance to request a second floor sea view room but when we asked to be moved we mentioned our email and was told that emails are ignored unless you book your holiday through them.
We were unable to shower for 5 days for fear of the bathroom ceiling collapsing.
On the 5th day the rep eventually moved us having forced her to view the room.
The maids emptied the bins daily but that was it. The floors and toilets were never cleaned as this was up to us to do. Even the change of linen for the beds was just put on the end of the beds for us to make up.
The half-board was taken in the adjoining restaurant. However we were made to sit in the back and had our own scrawled hand written menu which had every evening the following: starters, tomato soup, vegetable soup,and one other dish. Mains, spaghetti with bolognese or cheese, a fish dish and a meat dish, dessert: ice cream, fruit, lemon sorbet and one other dish.
The pools were filthy having never been cleaned once during our stay. We used the other hotels swimming pools which were warmer had more shallow areas and 100% cleaner.
You can use their restaurant buffet for 12 euros (worth every penny).
The stench from the room on arrival was unbearable. You could smell it prior to opening the door. It was impossible to sleep in the lounge due to the smell as it had made me physically sick.
The bathroom had a hole in the ceiling which poured water and plasterboard evrey time the upstairs occupants had a shower.
The bottom of the bathroom door was completely rotten and the whole room smelt of damp and sewerage.
We had emailed in advance to request a second floor sea view room but when we asked to be moved we mentioned our email and was told that emails are ignored unless you book your holiday through them.
We were unable to shower for 5 days for fear of the bathroom ceiling collapsing.
On the 5th day the rep eventually moved us having forced her to view the room.
The maids emptied the bins daily but that was it. The floors and toilets were never cleaned as this was up to us to do. Even the change of linen for the beds was just put on the end of the beds for us to make up.
The half-board was taken in the adjoining restaurant. However we were made to sit in the back and had our own scrawled hand written menu which had every evening the following: starters, tomato soup, vegetable soup,and one other dish. Mains, spaghetti with bolognese or cheese, a fish dish and a meat dish, dessert: ice cream, fruit, lemon sorbet and one other dish.
The pools were filthy having never been cleaned once during our stay. We used the other hotels swimming pools which were warmer had more shallow areas and 100% cleaner.
You can use their restaurant buffet for 12 euros (worth every penny).
Travel operator: Thomsons
18 years 6 months ago
Upon arrival was greeted and allocated room within 10 mins.
The apartment was extremely clean and in my opinion looked like it had recently been redecorated.apartment contained a bedroom with 2 single beds and a very welcome ceiling fan! the bathroom was spotless with bath and overshower-lots of towels(which were replaced 3x week). Lounge area had dining table seating 4 and a sofa bed and camp bed(both a little hard on the back but ok for 1 wk)also clean sheets were changed 3x week - most welcome when we brought in so much sand! Then the balcony with the most fantastic view of the beach/sea! we stayed in apartment number 201 (it is noisy on the night due to the bars closeby but noise stops by 2.30am!)
Attended kids disco(suitable for toddlers up to about age 12) and also went to 2 evening entertainments a fantastic female group called angel cakes and a drag artist called Rose who was very entertaining.
Food was enjoyable with generous portions-menu mainly consists of chips-but the burgers were delicious. the pool was great-kidney shaped so no sharp corners for the kids-and there were plenty of loungers and parasols available.
If you need the safe in your room it costs 12euros + 6euros refundable deposit.
Will definately stay at this hotel again.
The apartment was extremely clean and in my opinion looked like it had recently been redecorated.apartment contained a bedroom with 2 single beds and a very welcome ceiling fan! the bathroom was spotless with bath and overshower-lots of towels(which were replaced 3x week). Lounge area had dining table seating 4 and a sofa bed and camp bed(both a little hard on the back but ok for 1 wk)also clean sheets were changed 3x week - most welcome when we brought in so much sand! Then the balcony with the most fantastic view of the beach/sea! we stayed in apartment number 201 (it is noisy on the night due to the bars closeby but noise stops by 2.30am!)
Attended kids disco(suitable for toddlers up to about age 12) and also went to 2 evening entertainments a fantastic female group called angel cakes and a drag artist called Rose who was very entertaining.
Food was enjoyable with generous portions-menu mainly consists of chips-but the burgers were delicious. the pool was great-kidney shaped so no sharp corners for the kids-and there were plenty of loungers and parasols available.
If you need the safe in your room it costs 12euros + 6euros refundable deposit.
Will definately stay at this hotel again.
Travel operator: thomson-skytours
Recommended
18 years 6 months ago
We stayed self catering. The kitchen area was spotless as was the rest of our apartment.
The beach was literally 2 minutes walk from the apartments. Some days we didn't even bother with the beach, as there was a choice of 2 swimming pools at the apartments and also a small childrens play area.
The staff at the hotel were always extremely helpful and could speak good English. There were 2 places to eat at the apartments both serving a wide range of meals, from snacks to things like steaks/fish dishes etc.
We ate at out at the accommodation restaurants at least once a day. The entertainment was OK, a few quiz nights and bingo, also a disco every evening that was geared towards smaller children, this was usually all over by about 8.30pm.
Every other night there was some sort of show going on, but as both my children were really small we didn't bother with these.
The beach was literally 2 minutes walk from the apartments. Some days we didn't even bother with the beach, as there was a choice of 2 swimming pools at the apartments and also a small childrens play area.
The staff at the hotel were always extremely helpful and could speak good English. There were 2 places to eat at the apartments both serving a wide range of meals, from snacks to things like steaks/fish dishes etc.
We ate at out at the accommodation restaurants at least once a day. The entertainment was OK, a few quiz nights and bingo, also a disco every evening that was geared towards smaller children, this was usually all over by about 8.30pm.
Every other night there was some sort of show going on, but as both my children were really small we didn't bother with these.
Travel operator: SKYTOURS
Recommended
19 years 4 months ago
On arrival we were allocated our room within about 20 minutes by a really friendly hotel manager.
The rooms were clean and fairly spacious and ours overlooked the pool.
The pool area & the pool itself were really nice with plenty of sun beds. We ate at the hotel mainly and the food was good although a bit repetitive but very reasonably priced.
The entertainment was ok but we stayed in the bar most nights with what I have to say are friendliest bar staff I have ever met.
The beach is right on the doorstep with plenty of water sports to do. Overall we had a fantastic holiday and would definitely go there again.
The rooms were clean and fairly spacious and ours overlooked the pool.
The pool area & the pool itself were really nice with plenty of sun beds. We ate at the hotel mainly and the food was good although a bit repetitive but very reasonably priced.
The entertainment was ok but we stayed in the bar most nights with what I have to say are friendliest bar staff I have ever met.
The beach is right on the doorstep with plenty of water sports to do. Overall we had a fantastic holiday and would definitely go there again.
Travel operator: thomson
Recommended
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Location
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the link below:
